The following are the system requirements for FactoryTalk View SE version 16.00.00 (CPR 9 SR 16).

Hardware requirements

The hardware required to run FactoryTalk View SE depends on the demands that an application places on the system. Greater demand requires more powerful hardware. Factors influencing these demands include:

• Hosting application servers (such as FactoryTalk View SE server, FactoryTalk Alarms and Events, FactoryTalk Linx, and FactoryTalk Directory)
• Number of tags logging simultaneously
• Number of display clients and related components

Modern CPU specifications, including core and thread counts, base frequency, max turbo frequency, and architectural efficiency all affect performance. For optimal results, we recommend using higher-end hardware configurations featuring a process speed of at least 2.4 gigahertz. Faster processors, higher memory capacity and speed, and solid-state drives yield better performance. Compared to Windows 10, Windows 11 generally needs more system resources. Additionally, ensure that the hard drive has sufficient disk space to provide virtual memory at least twice the size of the physical RAM.

Virtual Machines (VMs) are limited by the CPU megahertz of the physical core. A common misconception is that a VM can use as much CPU megahertz as needed from the combined total available. In reality, one virtual CPU (vCPU) of a VM never uses more megahertz than the maximum of one CPU core.

These tables provide sample hardware specifications for running different FactoryTalk View SE applications, based on the hardware used in development testing.

Distributed application

Station application

Software requirements

Operating systems

The following operating systems are supported and recommended*:

• Windows Server® 2025 Standard (Recommended OS)**
• Windows Server 2022 Standard (Recommended OS)**
• Windows Server 2019 Standard**
• Windows® 11 Enterprise (Recommended OS)
• Windows 11 Professional (Recommended OS)
• Windows 11 Enterprise 2024 LTSC 64-bit (24H2)
• Windows 11 IoT Enterprise 2024 LTSC 64-bit (24H2)***
• Windows 10**** Enterprise 64-bit
• Windows 10 Professional 64-bit
• Windows 10 Enterprise 2021 LTSC 64-bit (21H2) (Recommended OS)
• Windows 10 IoT Enterprise 2021 LTSC 64-bit (21H2)***
• Windows 10 Enterprise 2019 LTSC 64-bit (v1809)

*The recommended operating systems have priority for Microsoft Patch Qualifications with Rockwell Automation software.

**Windows Server Datacenter editions are supported. The key difference between Windows Server Standard and Datacenter edition is how Microsoft licenses the operating system. Windows Server Standard includes licensing for up to two virtual machines per core license, making it suitable for lightly virtualized environments. Datacenter edition allows unlimited virtual machines per core license, offering better value for highly virtualized or cloud-scale deployments.

***Windows 11 IoT Enterprise LTSC and Windows 11 Enterprise LTSC are binary equivalents but are licensed differently. Windows 10 IoT Enterprise LTSC and Windows 10 Enterprise LTSC are binary equivalents but are licensed differently.

****For more information, see Rockwell Automation Knowledgebase Document ID: IN4493 - Windows 10 Support for the FactoryTalk Suite of Rockwell Software products.

Rockwell Automation's software installation policy is based on the lifecycle information of Microsoft operating systems. If an operating system's lifecycle state is approaching its end, you may encounter a warning message when trying to install Rockwell Automation software on it.

The following table illustrates how the installation policy is applied using the current operating systems. For the latest compatibility information, refer to the Microsoft Lifecycle Policy and Product Compatibility and Download Center.

Domain controller requirements

The following operating systems are supported for use as domain controllers for FactoryTalk View SE client computers. Using a domain is recommended for applications that include more than 10 computers. If your application includes 10 or fewer computers, they can be organized in a workgroup.

• Windows Server 2025
• Windows Server 2022
• Windows Server 2019

High-resolution display support

If running this software with a 2K or 4K high-resolution display with scaling up to 125%, you can expect acceptable results. For optimal user experiences, use the Windows recommended scaling rate for 2K, 4K, or 8K displays.

Rockwell Automation test environment

Rockwell Automation tests software products under a standard configuration of operating systems and antivirus software. For additional information, see the Knowledgebase Document ID: PN24 - Rockwell Software Products and Antivirus Software.

Supported browsers

The following web browsers are supported for use with this release:

• Google® Chrome™ browser
• Microsoft® Edge™
• Mozilla® Firefox®

Security requirements

To learn about designing a secure networking environment, review this publication:

• Configuring Firewalls for FactoryTalk Services Platform (publication FTSP-RM001) shows the ports, services, and firewall rules necessary for FactoryTalk® Services Platform components to function properly.
• Converged Plantwide Ethernet (CPwE) Design and Implementation Guide (publication ENET-TD001) is built on, and adds to, design guidelines from the Cisco Ethernet-to-the-Factory (EttF) solution and the Rockwell Automation Integrated Architecture™.

To learn about implementing application-level security using FactoryTalk Security, review this publication:

• FactoryTalk Security Application Technique (publication SECURE-AT002) explains how to use FactoryTalk Security to implement authentication and authorization in your industrial automation system and how to enforce product-specific security for applications like Studio 5000 Logix Designer, FactoryTalk View, and FactoryTalk AssetCentre.

To learn about designing and implementing an architecture with device-level security using CIP Security, review these publications:

• System Security Design Guidelines Reference Manual (publication SECURE-RM001) provides guidelines for how to use Rockwell Automation products to improve the security of your industrial automation system.
• Configure System Security Features User Manual (publication SECURE-UM001) describes the system-level configuration requirements to use a controller that has achieved IEC 62443-4-2:2019 certification.
• CIP Security with Rockwell Automation Products Application Technique (publication SECURE-AT001) explains how to implement the Common Industrial Protocol (CIP) Security standard in your industrial automation control system (IACS).

FactoryTalk View SE version 16.00.00 has the following new and enhanced features.

New features

• New toggle switch object

  The toggle switch allows you to configure on/off controls in HMI applications using predefined shapes and assign Boolean tags for state management.

• New linear gauge object integrated with sparkline

  The linear gauge is a graphic control for displaying real-time process values with configurable alerts, limits, and layout options. It also includes a built-in sparkline that shows current and recent process values in a compact format.

Enhanced features

• Navigation menu enhancement

  • The navigation menu introduces the dockable sidebar, which improves screen navigation with a vertical layout.
  • The navigation menu introduces the docked horizontal submenus, which offers a multi-level navigation system with command-triggering capabilities.
  • The runtime navigation introduces smarter indicators, persistent alerts, and a more readable search experience.
• Integration with InfluxDB 3 Enterprise through DataLogPro

  FactoryTalk View SE version 16.00.00 supports InfluxDB 3 Enterprise that is deployed on the Linux operating system.

• Data retrieval from FactoryTalk Historian SE Asset Framework

  TrendPro and XY Plot support structured data retrieval from FactoryTalk Historian SE Asset Framework.

• RecipePro enhancement

  RecipePro supports optional Unit, Min, and Max columns to define measurement standards and valid input ranges for recipe parameters.

• RubberBandZoom method for TrendPro and XY Plot

  A new VBA method that allows you to zoom into specific regions of TrendPro and XY Plot charts even though the toolbar or the Rubberband Zoom button is hidden.

• Context menu disabled for the Web Browser object

  The Web Browser object's context menu is disabled for enhanced system security.

The following list identifies the anomalies corrected in FactoryTalk View SE version 16.00.00.

• FactoryTalk Directory clients are losing communication with the FactoryTalk Directory Server which disrupts other Rockwell Automation software products that rely on the FactoryTalk Directory, such as Studio 5000 Logix Designer or FactoryTalk View Site Edition. The root cause is an anomaly with leap year handling in a FactoryTalk Alarms and Events service causing high CPU and memory usage when the system date is February 28 in non-leap years. For more information, see Product Notice 2025-03-001 – FactoryTalk® Alarms and Events anomaly causes High CPU and Memory usage preventing a FactoryTalk® Directory Client from communicating with the FactoryTalk® Directory Server. First identified in FactoryTalk Services Platform version 6.40.00. [Jira 4180731]
• When you input a string tag into a controller with a carriage return and browse it in RecipePro+, it will allow you to view the tag. However, when you export the recipe to Excel and then import it back into FactoryTalk View SE, the carriage return is not recognized, and the import produces an error. First reported in version 14.00.00. [Jira 4841563]
• After the .NET control files are added to the project folder, adding them with the .NET Control object will show a warning stating that the .NET control version is not supported. Once reopening the display, the NET control files will show as missing. First reported in version 13.00.00. [Jira 5096712]
• The on-screen keyboard is enabled for the display client, but it does not work for the navigation menu's runtime search box. First reported in version 14.00.00. [Jira 3844235]
• When using Unicode characters in a button caption whose Unicode code point is >U+FFFF, attempting to export the display to XML will result in an error: An Internal error has occurred during export. First reported in version 12.00.00. [Jira 4932823]
• The touch input equivalent to a long left mouse click is not correctly recognized on display client when using an ASEM 6300 industrial computer with a projected capacitive touch screen. First reported in version 12.00.00. [Jira 4884816]
• TrendPro may take 20 to 30 seconds to populate data from a data log model. Clicking the refresh button will make the data appear immediately. First reported in version 13.00.00. [Jira 4791096]
• The display client performance may be impacted when using Windows-linked Active Directory users who belong to a large number of Active Directory groups. First reported in version 13.00.00. [Jira 4824278]
• When creating a trend snapshot file (.dbf), some tag values may be displayed in hexadecimal format. Similarly, when opening the DBF file with the FactoryTalk View File Viewer and saving it as a CSV file, some tag values may be displayed in hexadecimal format. First reported in version 13.00.00. [Jira 4919356, Jira 4207006]
• When using a Radar chart on an operating system that is set to a language in which a decimal symbol is displayed as a comma (,) and a number separator as a period (.), floating point values on the chart are incorrectly displayed as whole numbers (multiplied by 10), with the decimal symbol being ignored. First reported in version 14.00.00. [Jira 4884043]
• In FactoryTalk View SE, initial writes using the Set command may take 10 seconds or more to complete. First reported in version 13.00.00. [Jira 4873729]
• When opening a string input in FactoryTalk View SE, the on-screen keyboard stretches beyond the visible space on a smaller (800 pixels wide) screen. First reported in version 13.00.00. [Jira 4807172]
• If Confirm Action is enabled on a Touch animation, the Confirmation settings are ignored for the Window position and Button settings options. No matter what is selected in these dropdown lists, the pop-up dialog always opens centered and with only the OK and Cancel buttons available. First reported in version 14.00.00. [Jira 4791200]
• When configuring TrendPro to access a SQL Server database of historical data and configuring the trend with a custom time period to view the historical data, no historical data appears on the trend. First reported in version 13.00.00. [Jira 4145534]
• In FactoryTalk View SE, bitmap images appear jagged and pixelated. First reported in version 15.00.00. [Jira 4143291]
• When a template is loaded for a trend in FactoryTalk View SE, the Model field within the Pens tab of Trend Properties will not reflect the correct data log model. Other fields on the Pens tab, such as Visible, Width, and Type, will be reflected appropriately. First reported in version 13.00.00. [Jira 4055501]
• When opening a DAT file from a stopped data log model that is configured to log as file set in the FactoryTalk View File Viewer, the FactoryTalk View File Viewer will close unexpectedly and the resulting CSV file will be empty. First reported in version 15.00.00. [Jira 4065624]
• When converting a project made in FactoryTalk View SE version 13.00 or earlier to a later version, animations (including color and visibility) may not work correctly in the converted project. For example, you may see red X where an object should be (visibility animation) or incorrect colors of objects (color animation). First reported in version 14.00.00. [Jira 3891251]
• Unable to browse the newly duplicated HMI tag folder in the Tag Browser. First reported in version 14.00.00. [Jira 3982730]
• Moving displays to a folder will not work if the Diagnostic List or Object Explorer/Property Panel is merged on the Explorer window. First reported in version 12.00.00. [Jira 4006392]
• After opening some specific faceplates, the CPU usage is high, making the whole display client less responsive. First reported in version 14.00.00. [Jira 3923796]
• FactoryTalk View Studio may intermittently close unexpectedly when accessing different objects and navigating to or attempting to modify different animations, such as touch, color, or visibility. First reported in version 13.00.00. [Jira 4022237]
• After enabling HMI server redundancy and then disabling it, the server status for the now non-redundant HMI server will erroneously state Active (Can't reach partner) when it should only state Active. First reported in version 12.00.00. [Jira 3976066]
• When attempting to download a recipe via RecipePro+ with the Check communication before download check box selected, the download will become unresponsive and will not complete. First reported in version 14.00.00. [Jira 3923575]
• When one of the redundant HMI servers' DataLogPro is off or the computer restarts, the DataLogPro historical data will stop synchronizing between the two HMI servers when using the built-in InfluxDB. First reported in version 15.00.00. [Jira 4941889]
• The display client closes unexpectedly when navigating to a display without the ActiveX control installed. First reported in version 14.00.00. [Jira 4898323]
• After closing the FactoryTalk View SE application with an HMI server of the On demand startup type, occasionally the FactoryTalk View SE server license is still shown as in use in FactoryTalk Activation Manager. First reported in version 15.00.00. [Jira 4006540]
• When opening the display client and searching tags on the navigation menu, a message keeps stating: HMI server is updating the tag cross reference. Wait for a while and try again. This issue typically occurs immediately after running the application. As more displays are added to the navigation menu, the delays in search response times may become more noticeable. First reported in version 15.00.00. [Jira 4006433]
• FactoryTalk View SE lacks file path and type validation, which may allow path traversal and potentially lead to remote code execution. First reported in version 11.00.00. [Jira 5081209]
• FactoryTalk View SE Add Component Tool (SEAddComponent.exe) may be vulnerable to DLL hijacking. First reported in version 15.00.00. [Jira 3802013]
• If you install the secure FactoryTalk Directory mode or remove the All Users group from the project security, the following issues occur:
  • DataLogPro is unable to start. The following information and error will show:

    • Failed to run the 'DataLogOn DataLogPro' command, because the data server is not initialized.
    • Cannot interpret area RNA://$Global/<Application Name> (result=80042062).
  • Runtime search on the navigation menu does not work. The following information will show:
    • No items match your search.
  • The Data Log Models node cannot be expanded in the data grid's Properties dialog box. The following error will show:
    • Unhandled exception has occurred in a component in your application.

  First reported in version 14.00.00. [Jira 5060688]

• There is a possibility that some object properties that are configured in character sets for east Asian languages such as Chinese or Japanese, will display a question mark in the result list when you use the Find and Replace, Cross Reference or Undo feature. First reported in version 7.00.00. [338894]
  To resolve this problem, go to Control Panel > Regional and Language Options, and select the appropriate language to match the language version desired.

• If FactoryTalk View SE is signed in with credentials authenticated via LDAP on a computer that is not joined to an Active Directory domain, the CurrentUserHasGroup security function may fail to retrieve the user's group information. First reported in version 16.00.00. [Jira 5118659]

  To ensure proper functionality of CurrentUserHasGroup, join the computer to the Active Directory domain.

• When the FactoryTalk Directory server is disconnected in a network distributed system, if you restart the FactoryTalk View Studio or SE client computer, FactoryTalk View Studio or SE client might not be able to connect to the HMI server. First reported in version 16.00.00. [Jira 4953595]

  To resolve this issue, make sure that the FactoryTalk Directory server is connected in a network distributed system.

• After some time, a FactoryTalk View SE client cannot navigate to any displays, and FactoryTalk View Studio cannot open any displays. A diagnostic error appears when attempting to open a display: "Failed to load the VBA project for the display 'display_name' (Error: 0X800030002). The display cannot be displayed at run-time". First reported in version 12.00.00. [Jira 4949694]

  This issue occurs due to the unintended handling of temporary files created when displays are opened in either FactoryTalk View SE client or FactoryTalk View Studio, especially within the Windows Remote Desktop Server (RDS) environment. For specific causes and associated solutions, see Knowledgebase Document ID: BF27588 - FactoryTalk View SE - No longer able to open displays in FactoryTalk View Studio or FactoryTalk View SE client.

• If FactoryTalk View SE is signed in with credentials authenticated via LDAP, you may experience session interruptions, indicating that the user session has expired. This occurs because security tokens for user accounts authenticated using LDAP or LDAPS cannot be automatically refreshed. First reported in version 16.00.00. [Jira 5112806]

  The security token lifetime is controlled by the FactoryTalk Directory session lease security policy. When the session lease expires, users authenticated using LDAP or LDAPS must manually re-authenticate. If this is disruptive to the application, the system administrator can disable session expiration by setting the lease value to zero. Configure this setting in FactoryTalk Administration Console > System > Policies > System Policies > Security Policy > Logon session lease.

• A graphic display enabled with Size to Main Window at Runtime will initially match the size of the main window when first opened. However, if the available size of the main window changes, such as when an additional display is docked, the next time the graphic display opens, it exceeds the available window size, resulting in scroll bars or clipped content. First reported in version 15.00.00. [Jira 4214441]

  This issue occurs because the display retains the original window size from the first time it's opened. To resolve this issue, use the /Max parameter to open the display maximized, ensuring it adapts to the current window size.

• If a graphic display is opened maximized using the /Max parameter, when another display is opened in front of it, the maximized display reverts to its design-time size instead of remaining maximized. First reported in version 14.00.00. [Jira 2164171]

  This issue occurs due to how Microsoft's window management handles maximized child windows. To avoid this issue, try setting the display's design-time size to match the client window size, ensuring consistent sizing when opened.

• In a multi-monitor setup, when two navigation menus are docked perpendicularly to different edges (for example, top and left), re-docking one may disrupt the layout, such as causing the side menu to stretch vertically while the top menu only partially spans the window. First reported in version 16.00.00. [Jira 5005813]

  To resolve these issues, avoid docking navigation menus perpendicularly on the same window in the multi-monitor setup.

• With the Tools > Options > Settings > Exclude referenced tags from scanning when object is invisible option enabled, when an object's visibility is initially set to false, the tag placeholder in the literal string of the object's tooltip text is not replaced with the defined value. First reported in version 14.00.00. [Jira 4145524]

  To resolve this issue, set the object's initial visibility to true.

• In a redundant HMI system, the SE client may become temporarily unresponsive for several to dozens of seconds while the standby HMI server is restarting and becoming available. First reported in version 11.00.00. [Jira 90762]

  This occurs because the standby HMI server needs to synchronize with the active HMI server upon restart. The SE client will resume normal performance after synchronization is completed.

• In a redundant HMI system, when using VBA to write tags to both the active and standby HMI servers, the final tag cannot be written to the standby server. First reported in version 15.00.00. [Jira 5070905]

  To resolve this issue, insert a short delay (for example, using the Sleep function) at the end of the VBA script.

• In a redundant HMI system, if the secondary HMI server is disconnected, downloading a recipe with HMI tags in RecipePro+, and then performing subsequent operations such as refresh, download, or upload will cause RecipePro+ to stop responding. First reported in version 15.00.00. [Jira 5070999]

  To resolve this issue, restart the HMI client computer and connect the secondary HMI server to the network.

• The tag path in the Tags editor, Derived Tags editor, or Data Log Models editor cannot function correctly if it exceeds 255 characters. First reported in version 16.00.00. [Jira 4789549]

  To resolve this issue, ensure the tag path is no longer than 255 characters.

• FactoryTalk Directory clients are losing communication with the FactoryTalk Directory Server which disrupts other Rockwell Automation software products that rely on the FactoryTalk Directory, such as Studio 5000 Logix Designer or FactoryTalk View Site Edition. The root cause is an anomaly with leap year handling in a FactoryTalk Alarms and Events service causing high CPU and memory usage when the system date is February 28 in non-leap years. For more information, see Product Notice 2025-03-001 – FactoryTalk® Alarms and Events anomaly causes High CPU and Memory usage preventing a FactoryTalk® Directory Client from communicating with the FactoryTalk® Directory Server. First identified in FactoryTalk Services Platform version 6.40.00. [Jira 4180731]
Corrected in FactoryTalk Services Platform version 6.60.00.

• After some time, a FactoryTalk View SE client cannot navigate to any displays, and FactoryTalk View Studio cannot open any displays. A diagnostic error appears when attempting to open a display: "Failed to load the VBA project for the display 'display_name' (Error: 0X800030002). The display cannot be displayed at run-time". First reported in version 12.00.00. [Jira 4949694]

  This issue occurs due to the unintended handling of temporary files created when displays are opened in either FactoryTalk View SE client or FactoryTalk View Studio, especially within the Windows Remote Desktop Server (RDS) environment. For specific causes and associated solutions, see Knowledgebase Document ID: BF27588 - FactoryTalk View SE - No longer able to open displays in FactoryTalk View Studio or FactoryTalk View SE Client.

• Applying color animations to an object group as well as to the individual objects in the group causes unexpected behaviors. First reported in version 8.00.00. [346758]
  To set up color animations for an object group, either apply the color animations to the group, or to the individual objects in the group.

• When data logging is configured to log to a remote computer, after changing the current logged-on account from an administrator to a standard user, the DataLogOn command cannot be run. First reported in version 11.00.00. [Jira 1002629]
  To resolve this issue, follow the steps to add the user in the ServerFramework DCOM security setting:
  1. On the computer on which you plan to run data logging, click Start > Run.
  2. In the Open box, type dcomcnfg, and then press Enter.
  3. In the Component Services window, on the left side, double-click Component Services > Computers > My Computer > DCOM Config.
  4. In the Applications list, under DCOM Config, right-click ServerFramework, and then click Properties.
  5. In the ServerFramework Properties dialog box, click the Security tab.
  6. Select Customize for all the properties on the Security tab.
  7. For each property, click Edit, add the user, and then grant all permissions for the user.

• Changes made to the LinkAnimation, LinkConnections, LinkSize, or LinkToolTipText property do not work on existing reference objects. First reported in version 13.00.00. [Jira 1197803]
  The changes will work on newly created reference objects.

• If FactoryTalk Batch View is installed with the default port 443, and then FactoryTalk View SE is installed with HTTPS enabled on the same computer, which also configures port 443, this will cause a port conflict. As a result, FactoryTalk Batch View client and HMI user controls cannot communicate with the FactoryTalk Batch View server. First reported in version 13.00.00. [Jira 1525370]
  To resolve this issue, after the installation, change the port number used by FactoryTalk View SE in:
  • Site binding in Internet Information Services (IIS) Manager
  • FactoryTalk View SE's HTTPS protocol properties in FactoryTalk Administration Console

• If a FactoryTalk View SE datalog becomes disconnected from a remote ODBC database and then eventually becomes reconnected, it fails to continue logging data to the ODBC database. First reported in version 8.20.00. [359289]
  To resolve this issue, follow the steps below:
  1. In the datalog configuration, specify a backup ODBC database. If a disconnection occurs to the primary ODBC database, the logging of data will now continue to the backup ODBC database.
  2. The connection to the primary ODBC database has recovered and you do not have a backup ODBC database configured. To make the datalog resume logging to the primary ODBC database, issue the command Datalogoff <name of datalog> and then the command Datalogon <name of datalog>.
     For additional information, see Knowledgebase Document ID: BF10231 - FactoryTalk View SE datalog fails to continue when disconnected and reconnected to a remote ODBC database.

• When Alarm and Event Log Viewer is opened from the FactoryTalk View SE Client but cannot get events from the SQL Server database, the FactoryTalk View SE Client does not respond for a few minutes. First reported in version 7.00.00. [344892]
  To resolve this problem, on the toolbar of Alarm and Event Log Viewer, click Stop to stop reading events from the database.

• When login from ThinManager directly to FactoryTalk View SE Client, some warnings about the password do not show on FactoryTalk View SE Client. For example, the password expires or will expire, or the password needs to be changed. First reported in version 10.00.00. [367304]
  To resolve the issue, check messages in FactoryTalk Diagnostics and follow the instructions accordingly.

• When multiple SE clients are launched simultaneously on the same computer, the startup of the SE clients may not respond at the Loading Command Server stage. First reported in version 8.10.00. [368162]
  To resolve this issue, create a Windows batch file and add a Pause 5 command between the launch of each SE client file. This will allow the start of each SE client to be offset from each other.

• Timeout may occur when you perform backup or restore operation through an unstable or slow network. First reported in version 8.10.00. [355276]
  To resolve this issue, open the Registry Editor of the computer that runs the tool, update the registry key CompressTimeout to a value larger than 1200 and try again. The key is in HKEY_CURRENT_USER\Software\Rockwell Software\RSView Enterprise\DistributeApplicationManager\Settings.

• During the restore operation, when overwriting components of a running HMI server, some components of the server may still exist in the HMI folder after you restart the computer. This happens when the names of these components do not exist in the archived HMI file. First reported in version 8.10.00. [354220]

• When registering or unregistering an ActiveX Control object in FactoryTalk View Studio with User Account Control (UAC) enabled on the operating system, an error message shows. First reported in version 8.00.00. [346124]
  To avoid this problem, before registering or unregistering an ActiveX Control object, do one of the following:
  • Turn off UAC and restart the computer
  • Run FactoryTalk View Studio as administrator

• If you copy and paste a PNG image into an application, the image might appear blurred. First reported in version 7.00.00. [337726]
  To avoid this issue, import the image into the Image folder first, and then insert the image into the application from the Image folder.

• VBA execution may pause temporarily while an HMI server is replicating. First reported in version 7.00.00. [361749]

• During replication some project information may fail to replicate to secondary servers. First reported in version 8.00.00. [347733]
  To resolve this issue, restart these secondary servers and replicate again. If the replication still fails, cancel the redundancy configuration and delete HMI project from secondary servers, restart secondary servers, and configure the redundancy again.

• If you configure NIC speed remotely to Auto, (rather than to 100 Mb Full), it doubles the amount of time to open the tag editor. First reported in version 6.10.00. [270579]
  To avoid this issue, we recommend that you configure NIC speed to the highest value possible.

• If IPv6 is not supported or is disabled in your network environment, when you use FactoryTalk View Studio on Windows 8.1, Windows 8, Windows Server 2012 R2, or Windows Server 2012, the network communication performance may be slow. First reported in version 8.00.00. [347310]
  To resolve this issue, you may need to disable IPv6 on your computer or enable IPv6 in your network environment. Contact your IT department for details.

• If your system is experiencing HMI tag failures and wireframing, you may have a port conflict. Check the event log for the message: "Unable to establish connection with Live Data using TCP/IP protocol. Port may be in use by another process." The HMI tag failures could occur on any operating system due to dynamic port range changes. First reported in version 5.10.00. [264248]
  To resolve this, you will need to manually change the port. For additional information on how to do this, see Knowledgebase Document ID: QA7128 - FactoryTalk View Site Edition: Unable to establish connection with Live Data using TCP/IP protocol.

• On Microsoft Surface tablets, the press and hold gesture may not open a component's menu if the component is a text box. First identified in FactoryTalk View 9.00.00. [362400]
  To work around this problem, use a mouse and right-click the component to open the menu.

• Updating to the new KEPServer Enterprise version, V5.7, may require updating the OPC Data Server configuration after a restoring an application file. First reported in version 6.10.00. [276028]
  To resolve this issue, on the OPC Data Server configuration tab, update the computer name then restart the computer before browsing for the new Prog ID for KEPServer Enterprise.

• Timeout may occur when you try to load large amounts of data points from an ODBC data source such as SQL Server, and the Trend object does not show the historical data. First reported in version 7.00.00. [343026]
  To resolve this issue, open the Registry Editor, update the key DatalogOdbcDbTimeout to a larger value in the following two locations, and try again:

  HKEY_USERS\.DEFAULT\Software\Rockwell Software\RSView Enterprise\Data Log

  HKEY_USERS\S-1-5-18\Software\Rockwell Software\RSView Enterprise\Data Log

• When switching from Daylight Saving Time back to Standard Time, you will see two 1:00 hours on the trend chart of a TrendPro object. If you trend data from data logs, one hour data is not displayed on the trend chart and seems to be lost. All data actually is in the database and no data is lost. First reported in version 9.00.00. [363699]
  To view the data that is not displayed, add a real-time trace to the chart. For more information, see Knowledgebase Document ID: QA4519 - Trends and Daylight Saving Time (DST).

• HMI project folder does not replicate to secondary HMI Server. This issue can be caused by a couple of situations. One cause could be the size of the HMI project file being larger than the maximum allowable file transfer size. The other cause could be the replication taking longer than the default time limit of 20 minutes.
  To resolve this issue, change the limit size to an acceptable value or set the limit time to a larger value. For more instructions, see Knowledgebase Document ID: QA3577 - FactoryTalk View Site Edition HMI Project Replication Process Steps.

• The reference object of a momentary button shows an incorrect initial state when the display containing the reference object is run on the FactoryTalk View SE client. First reported in version 11.00.00. [Jira 845437]
  After pressing the momentary button, the state returns to normal.

• At runtime, the context menu of Trend cannot be shown on the screen when trying to trigger by pen or finger. First reported in version 12.00.00. [Jira 42333]
  Use a mouse or another pointing device to access the context menu of the Trend.

• Unable to change the historian server on a TrendX object for pens in the Model column. First reported in version 10.00.00. [Jira 42006]
  There is no workaround for this anomaly. However, TrendPro supports the change of the historian server from the configuration page.

• If a string tag whose value includes /C or /N is inserted in a button toggle action's remark, /C or /N is replaced with the tag toggle value instead of remaining as plain text. First reported in version 14.00.00. [Jira 1639150]

  To avoid this issue, do not insert such string tags in a button toggle action's remark.

• The electronic signature's confirmation message doesn't support language switch, which is expected. However, if extended tag properties or time and date variables are inserted in the message, their value string will switch with the application language. First reported in version 14.00.00. [Jira 2332641]

  There is no workaround for this issue.

• If a data log model is configured with the ODBC backup path, and there is no data file in it, the update frequency of the data log trace on TrendPro is incorrect. First reported in version 12.00.00. [Jira 1512669]

  There is no workaround for this issue.

• Annotation cannot show on TrendPro if the retrieval mode is set as Custom and a sampling type is configured. First reported in version 14.00.00. [Jira 3146295]

  To view the annotation, right-click and select Annotation from the context menu.

• If the Live Data policy is set to DCOM, the replication might fail occasionally if automatic synchronization is disabled and the display client is running. First reported in version 13.00.00. [Jira 1485492]

  To resolve this issue, set the Live Data policy to TCP/IP.

• The Tag Browser cannot browse tags after restoring an application including FactoryTalk Directory, restoring FactoryTalk Directory, or installing FactoryTalk Batch on a computer where FactoryTalk View SE is already installed. First reported in version 14.00.00. [Jira 3148385]

  To resolve this issue, after performing any of those actions, restart your computer.

• When prompted to log in to FactoryTalk while using FactoryTalk View SE Application Manager, such as restoring an application with FactoryTalk Directory or opening the SE Application Manager via a remote session, logging in with OpenID Connect causes the login dialog box to stop responding. First reported in version 14.00.00. [Jira 3150878]

  To avoid this issue, use other login types to log in.

• When upgrading FactoryTalk Services Platform to version 6.40.00 or later on a computer installed with FactoryTalk View version 13.00 or earlier, the following documents cannot be opened from the FactoryTalk View Studio Help menu:
  • FactoryTalk Services Platform Help
  • FactoryTalk Services Platform Release Notes
  • FactoryTalk Security System Configuration Guide
  • FactoryTalk Alarms and Events System Configuration Guide

First identified in FactoryTalk Service Platform version 6.40.00. [Jira 3289981]

These documents are renamed with the latest version of FactoryTalk Services Platform, and the older version of FactoryTalk View is hard-coded to previous names. You can view these documents in C:\Program Files (x86)\Common File\Rockwell\Help:

• FactoryTalk Services Platform\Help\ENU\index.html
• FactoryTalk Services Platform\Release Notes\ENU\index.html
• ftsec-qs001_-en-e.pdf
• ftae-rm001_-en-e.pdf

You can also view the FactoryTalk Services Platform Help and Release Notes from the FactoryTalk Administration Console Help menu.

• The Alarm and Event commands can be configured to run for any selected alarms on the Alarm and Event Banner or Summary object. However, it's not supported to configure such commands in the macro, the action command of a client key, or the send command of the Objects > Advanced > Signature button. First reported in version 15.00.00. [Jira 3827029]
  To resolve this issue, assign the command to a push button.

• When backing up or restoring an application using the FactoryTalk View SE Application Manager, the FactoryTalk Resource and Status servers do not show in the server list. First reported in version 15.00.00. [Jira 3854363]
  Even though the FactoryTalk Resource and Status servers are not in the server list, they are backed up in the APB file and can be restored. Rehosting the FactoryTalk Resource and Status servers during restoration in FactoryTalk View SE Application Manager is not supported in version 15. However, you can rehost them in FactoryTalk View Studio or FactoryTalk Administration Console.

FactoryTalk View SE version 16.00.00 has the following changes in functionality since the last release.

Updated internal communication mechanisms

The internal communication mechanisms are updated to align with modern security standards, resulting in a more robust and secure distributed architecture. These enhancements also improve performance in specific workflows, such as opening legacy applications with a high volume of displays or global objects in FactoryTalk View Studio and importing large HMI projects to remote computers.

The following are the application notes for FactoryTalk View SE version 16.00.00.

Impact of Microsoft deprecating VBScript

Microsoft announced the phased deprecation of VBScript in 2024. VBScript is now an optional feature beginning in Windows 11 24H2 and Windows Server 2025. Many FactoryTalk software products released before September 1, 2026, use VBScript during installation.

FactoryTalk View SE versions 16.00.00 and earlier require VBScript for installation. Installation will fail if VBScript is not enabled.

To mitigate the problem, enable VBScript manually. For more information, see the Knowledgebase Document ID: IN41397 - Impact of Microsoft deprecating VBScript. FactoryTalk software products released after September 1, 2026, no longer rely on VBScript.

System sizing recommendations

When you design and set up a FactoryTalk system, we recommend using the following guidelines. If you find that your system needs to expand beyond these guidelines, contact your Rockwell Automation sales or distributor representative to discuss your application design.

Mitigation for Microsoft DCOM Hardening patch

In response to Microsoft Distributed Component Object Model (DCOM) Hardening patch (MS KB5004442), the minimum DCOM authentication level used by Rockwell Automation products was raised to Packet Integrity.

Important:

Installing this product’s latest version with earlier unpatched versions of other FactoryTalk products or products using Classic OPC DA connections may cause a loss of connectivity due to the difference in DCOM authentication level used. For additional information, see the Knowledgebase Document ID: IN39461 - Microsoft DCOM Hardening Information TOC.

Microsoft releases the DCOM Hardening patch in response to CVE-2021-26414. This patch elevates the minimum DCOM authentication level that is required to establish a DCOM connection. DCOM is used by many Rockwell Automation products and may be affected by the change that is made by the Microsoft patch. For additional information about the affected Rockwell Automation products, see the Knowledgebase Document ID: PN1581 - Product Notification 2022-01-001 - Rockwell Automation products unable to establish proper DCOM connection after installing Microsoft DCOM Hardening patch (MS KB5004442).

Unattended installation

Use command-line parameters to perform an unattended or silent installation of the software.

Command-line parameters

The following table identifies the installation command-line parameters. Command-line parameters are case-insensitive. However, if a specified value includes a space, be sure to enclose the value in quotation marks (for example, "value with spaces").

Error codes

The following table identifies the error codes that can be returned by an installation.

Enable HTTPS option selected by default

If you install Studio Enterprise, Site Edition Server, or FactoryTalk ViewPoint SE on a computer with no FactoryTalk View component installed, the installation selects the Secure communication with TLS (enable HTTPS) option by default. With HTTPS enabled, the RSViewSE site's Require SSL setting is also enabled in Internet Information Services (IIS), deactivating the HTTP protocol (with the default port 80).

If HTTPS is enabled, you must configure a TLS certificate after installation. If you do not configure the certificate, there will be unexpected errors when operating FactoryTalk View SE components. For details on configuring a TLS certificate, see FactoryTalk View Site Edition Installation Guide.

Security requirements

For information on the security considerations when using Rockwell Automation products, including

• File extensions created by Rockwell Automation software, firewall rules, and service dependences, see Knowledgebase Document ID: IN40928 - Security Software Considerations to Prevent or Mitigate Impacts to Rockwell Automation Software Products.
• TCP/UDP ports used by Rockwell Automation products, see Knowledgebase Document ID: BF7490 - TCP/UDP Ports Used by Rockwell Automation Products.

UAC support

Turning off User Account Control (UAC) is not recommended.

HMI server creating or opening impacted by SQL Server disk sector size limitation

Some newer storage devices and device drivers expose a disk sector size greater than the 4 KB limit supported by SQL Server. If a device exposes a larger sector size, SQL Server is unable to start due to the file system incompatibility.

This issue impacts the creating and opening of an HMI server that relies on SQL Server LocalDB. Specifically:

• Opening an existing project may result in an error indicating that the required SQL Server LocalDB instance is not found.
• Creating a new project may result in an error: Error creating HMI Server (0x80041118).

To verify the sector size of your system's drive C, run this command fsutil fsinfo sectorinfo C: in the Command Prompt as an administrator, and then check the PhysicalBytesPerSectorAtomicity and PhysicalBytesPerSectorPerformance values.

If either value exceeds 4096, you can configure the system to emulate a 4 KB sector size using the ForcedPhysicalSectorSizeInBytes registry key.

1. Run Registry Editor as an administrator.
2. Navigate to Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\stornvme\Parameters\Device.
3. Select Edit > New > Multi-String value and name it as ForcedPhysicalSectorSizeInBytes.
4. Right-click the name, select Modify, and then type * 4095 in the Value data box.
5. Select OK.
6. Restart the computer.

For more information, see Microsoft article: Troubleshoot errors related to system disk sector size greater than 4 KB.

Redundant servers

To restart primary and redundant servers such as FactoryTalk Linx (formerly RSLinx Enterprise), FactoryTalk Alarms and Events, or HMI servers, we recommend that you restart one server at a time. Wait for the first server to fully start, and then enter Active or Standby status before restarting the second server in the redundant pair. Doing so prevents both servers from restarting simultaneously, which might cause them to become unresponsive.

To change redundant server switchover settings, ensure the FactoryTalk Directory server is online. If these settings are changed while the FactoryTalk Directory server is offline, they will not be applied when the FactoryTalk Directory server returns online.

VeriSign Universal Root Certification Authority certificate

If the VeriSign Universal Root Certification Authority certificate does not exist on the local computer, the certificate is installed while installing Rockwell Automation software. Use Microsoft Management Console (MMC) to view the certificate in Console Root > Certificates (Local Computer) > Trusted Root Certification Authorities > Certificates.

InfluxDB: Memory usage

To help prevent excessive memory usage by the Influxd.exe process, consider balancing the number of tags being queried and the querying frequency, and adjusting your data retention period (storage duration) to optimize system performance.

InfluxDB: Ensuring access during administrator upgrade

If FactoryTalk View SE is upgraded by a different administrator, access to InfluxDB may be restricted because the upgrading administrator lacks permissions to the InfluxDB database.

To ensure uninterrupted access to InfluxDB, do either of the following before upgrading:

• Transfer the InfluxDB access: Copy the .influxdbv2 folder from the current administrator's user profile directory to the upgrading administrator's user profile directory, for example from C:\Users\CurrentAdmin to C:\Users\NewAdmin.
• Authorize the new administrator: Grant the necessary permissions to the new administrator. For more information, see InfluxDB documentation.

However, if the upgrade is completed without any precautions beforehand, you can still restore the InfluxDB access. In addition to either of the operations as described above, you must also reset InfluxDB. To do so, go to C:\Program Files (x86)\Rockwell Software\RSView Enterprise, and then run the SetupInfluxDB.exe /r command to reset InfluxDB.

InfluxDB 3 Enterprise: Windows stability limitation

InfluxDB 3 Enterprise may occasionally close unexpectedly when deployed on the Windows operating system. For optimal performance and stability, deploy InfluxDB 3 Enterprise on Linux or use the built-in InfluxDB OSS.

Restoring data log models within different FactoryTalk Directory

Starting from FactoryTalk View SE version 14.00, the data log configuration for the ODBC database is bound with a specific FactoryTalk Directory. As a result, when importing data log MDF files or restoring an HMI server with data logs within a different FactoryTalk Directory, you must enter a username and password on the Setup tab of the Data Log Models editor to connect to the ODBC database.

KEPServer

If you are using KEPServer Enterprise as an OPC server with FactoryTalk View version 9.00.00 or later and using an HMI tag to connect to a third-party device, you will not be able to access the tag value. The cause is that the security enhancements in FactoryTalk View version 9.00.00 or later affect the communications with third-party devices. To access the tag value, the additional Distributed Component Object Model (DCOM) configuration is required for KEPServer Enterprise on the computers.

For more information about the configuration, see Set DCOM configuration for KEPServer Enterprise in Help.

Considerations for application server host computers

In a network application, it is possible for a single-server computer that meets the recommended requirements to host all of the following components:

• One FactoryTalk View SE Server
• One FactoryTalk Linx data server (which can also be set up as the FactoryTalk Alarms and Events device-based alarm server, or also includes the secondary data server)
• One FactoryTalk Alarms and Events tag-based alarm server
• The FactoryTalk Network Directory

If a network application requires multiple HMI servers, data servers, or alarm servers, to distribute the load, it is recommended that you install the necessary software and run the servers on multiple host computers.

For information about setting up redundant FactoryTalk View SE servers, see FactoryTalk View Site Edition User’s Guide.

TrendPro objects

Clicking on the X-axis or Y-axis takes it into the free layout mode. In this case, anything done to the canvas is how you want it and it does not resize. The free mode does not persist scale and removes tags from the trend. Avoid using the free mode in the trend.

FactoryTalk Batch View HMI Controls

FactoryTalk Batch View HMI Controls and FactoryTalk View SE components, such as EChartsWidget .NET control, use the Chromium Embedded Framework (CEF). Due to its limitations, CEF does not support multiple versions of CEF loaded in the same process. If you do not plan to use multiple CEF components, there are no version constraints. If you plan to use multiple CEF components in a single FactoryTalk View SE application, ensure that they are compatible. For example, EChartsWidget from FactoryTalk View version 14.00 and Batch View HMI Controls version 2.02 or earlier cannot be used together in the same application; you must upgrade Batch View HMI Controls to version 3.00.

To ensure optimal performance and stability, use the same CEF version for all components within your FactoryTalk View SE application.

• For the CEF version used in FactoryTalk View SE, check its open-source file Third-Party Attributions SE.html in C:\Program Files (x86)\Rockwell Software\RSView Enterprise\Third-Party Attributions.
• For the CEF version used in Batch View HMI Controls, check its Release Notes.