System requirements for FactoryTalk View ME version 16.00.00
Hardware requirements
The hardware required to run FactoryTalk View ME depends on the demands that an application places on
the system. Greater demand requires more powerful hardware.
Minimum
Recommended
- CPU: 4 cores or more
- RAM: 8 GB or more
Modern CPU specifications, including core and thread counts, base frequency, and max turbo frequency,
significantly impact performance. For optimal results, we recommend using higher-end hardware
configurations featuring a process speed of at least 2.4 gigahertz.
Faster processors and more memory yield better performance. Typically, Windows 11 requires more system
resources than Windows 10. Additionally, ensure that the hard drive has sufficient disk space to provide
virtual memory at least twice the size of the physical RAM.
Software requirements
The following operating systems are supported and recommended* in FactoryTalk View ME:
- Windows Server® 2025 Standard (Recommended OS)**
- Windows Server 2022 Standard (Recommended OS)**
- Windows Server 2019 Standard**
- Windows® 11 Enterprise (Recommended OS)
- Windows 11 Professional (Recommended OS)
- Windows 11 Enterprise 2024 LTSC 64-bit (v24H2)
- Windows 11 IoT Enterprise 2024 LTSC 64-bit (v24H2)***
- Windows 10 Enterprise 64-bit
- Windows 10 Professional 64-bit
- Windows 10 Enterprise 2021 LTSC 64-bit (v21H2) (Recommended OS)
- Windows 10 IoT Enterprise 2021 LTSC 64-bit (v21H2)***
- Windows 10 Enterprise 2019 LTSC 64-bit (v1809)
**Windows Server Datacenter editions are supported. The key difference between Windows Server
Standard and Datacenter edition is how Microsoft licenses the operating system. Windows Server
Standard includes licensing for up to two virtual machines per core license,
making it suitable for lightly virtualized environments. Datacenter edition allows unlimited virtual machines per
core license, offering better value for highly virtualized or cloud-scale deployments.
***Windows 11 IoT Enterprise LTSC and Windows 11 Enterprise LTSC are binary equivalents but are
licensed differently. Windows 10 IoT Enterprise LTSC and Windows 10 Enterprise LTSC are binary
equivalents but are licensed differently.
Rockwell Automation's software installation policy is based on the lifecycle information of Microsoft
operating systems. If an operating system's lifecycle state is approaching its end, you may encounter a
warning message when trying to install Rockwell Automation software on it.
|
Microsoft lifecycle policy
|
Rockwell Automation installation warning policy
|
Rockwell Automation installation prevention
policy
|
|
Fixed
|
Present a warning message during installation on
Microsoft operating systems that are 18 months
before Microsoft's extended end date.
|
Prevent installation on Microsoft operating systems
that are six months past Microsoft's extended end
date.
|
|
Modern
|
Present a warning message during installation on
Microsoft operating systems that are 18 months
before Microsoft's retirement date.
|
Prevent installation on Microsoft operating systems
that are six months past Microsoft's retirement date.
|
|
Operating system
|
Microsoft lifecycle
policy
|
Extended end date
|
Retirement date
|
Installation warning
|
Installation prevented
|
|
Windows 11 Enterprise
and Professional
editions
|
Modern
|
None
|
None
|
None
|
None
|
|
Windows 10 Enterprise
and Professional
editions
|
Modern
|
None
|
October 14, 2025
|
April 14, 2024
|
April 14, 2026
|
|
Windows Server
2025 Standard
and Datacenter
editions
|
Fixed
|
October 10, 2034
|
None
|
April 10, 2033
|
April 10, 2035
|
|
Windows Server
2022 Standard
and Datacenter
editions
|
Fixed
|
October 14, 2031
|
None
|
April 14, 2030
|
April 14, 2032
|
|
Windows Server
2019 Standard
and Datacenter
editions
|
Fixed
|
January 9, 2029
|
None
|
July 9, 2027
|
July 9, 2029
|
Supported browsers
The following web browsers are supported for use with this release:
- Google® Chrome™ browser
- Microsoft® Edge™
- Mozilla® Firefox®
Supported SQL Server
FactoryTalk View ME version 16.00.00 supports SQL Server 2022 Express LocalDB as HMI tag databases.
Rockwell Automation test environment
Security requirements
To learn about designing a secure networking environment, review this publication:
To learn about implementing application-level security using FactoryTalk Security, review this publication:
- FactoryTalk Security Application Technique (publication SECURE-AT002) explains how to use
FactoryTalk Security to implement authentication and authorization in your industrial automation
system and how to enforce product-specific security for applications like Studio 5000 Logix Designer,
FactoryTalk View, and FactoryTalk AssetCentre.
To learn about designing and implementing an architecture with device-level security using CIP Security,
review these publications:
Unattended or silent install
Use command-line parameters to perform an unattended or silent installation of the software.
Command-line parameters
The following table identifies the installation command-line parameters. Command-line parameters are
case-insensitive. However, if a specified value includes a space, be sure to enclose the value in quotation
marks (for example, "value with spaces").
|
Parameter
|
Description
|
|
/?
|
Displays the usage options for installation parameters.
|
|
/Q
|
Silent Install, install runs in a quiet mode without any user interface. This parameter is recommended when deploying the software installation using an IT tool or script, and don’t
expect any error or restart messages. When using this parameter, check the error codes, and respond as
needed. For example, if the installation returns error code 1641, then the IT tool or script should restart the
computer and relaunch the installation after restart. This parameter is required if /QS is not specified.
|
|
/QS
|
Unattended Install, install runs in a quiet simple mode and shows progress through the UI, it does not accept
any input but still shows error or restart messages.
When using this parameter, the installation will stop and display a prompt if there are error or restart
messages. For example, if an immediate restart is required to complete the install, a restart message will be
displayed to confirm the restart. Installation resumes automatically from the point of interruption after restart.
This parameter is required if /Q is not specified.
|
|
/IAcceptAllLicenseTerms
|
Acknowledges acceptance of the license terms.
This parameter is required for /Q or /QS parameters.
|
|
/AutoRestart
|
Automatically restarts the computer after the installation is complete. Used when a restart is required to
complete the installation.
This parameter is optional. If this parameter is not used, silent install (/Q) will return either error code 1641 or
3010 if a restart is required, and unattended install (/QS) will result in a confirmation prompt that must be
agreed to before the installation is completed.
|
|
/Record
|
Records the installation options chosen to a recording file. When applied, the installation process automatically
creates a recording file
<Product>.REC that is stored in this path:
%USERPROFILE%\Desktop. This parameter is
optional.
|
|
/Playback="value"
|
Plays back a recording file to specify the installation options. The value is the full path of
the REC file to be used. For example,
/Playback="C:\Users\<Username>\Documents\<Product>.REC". This parameter is optional.
|
|
/HMIFolder="value"
|
Specifies the folder to store the HMI projects.
This parameter is optional. If you specify a folder that doesn’t exist yet, it will create a folder for you.
The larger the size of HMI projects, the longer it takes to set up the folder. Thus, if the size of HMI projects is
large, we recommend that you use the HMI Projects Folder Path Config Utility to configure the new HMI
projects folder after the installation.
|
|
/Repair
|
Runs a repair operation on the installed
products. This parameter is optional.
|
|
/Uninstall
|
Uninstalls the product.
|
|
/RemoveApp
|
Deletes the application files when uninstalling
the product. This parameter is optional.
|
|
/SetupLanguage="value"
|
Specifies which language will be displayed during the install process.
The value must be the one of the following:
- ENU
- CHS
- DEU
- ESP
- FRA
- ITA
- JPN
- KOR
- PTB
For example, /SetupLanguage="ENU".
This parameter is optional. If this parameter is not used, the default language is the current user or operating
system user interface language.
|
|
/Product="value"
|
Specifies which sub-products will be
installed. This parameter is required.
For FactoryTalk View ME, the value must be one of the following:
- Studio for Machine Edition
- Machine Edition Station for Windows
- Stand-alone ME Transfer Utility
For FactoryTalk View SE, the value must be one of the following:
- Studio Enterprise
- Site Edition Server
- Site Edition Client
- Site Edition Station
- FactoryTalk ViewPoint SE
- Stand-alone FactoryTalk Linx Server
- Stand-alone FactoryTalk Directory Server
|
|
/InstallDrive="value"
|
Specifies the
installation drive.
For example,
/InstallDrive="D:".
This parameter is optional. If this parameter is not used, the default install drive is C:.
|
|
/IgnoreWarning
|
Specifies that the setup ignores warnings and continues.
This parameter is optional. If it is not specified, the setup exits when a warning occurs.
|
|
/SerialNumber="value"
|
Specifies the serial number of the software being installed. This is used to activate the software during
installation.
This parameter is optional. If it is not specified, the software must be activated manually after installation
if activation is required. Some software does not require activation. If activation is not required, this
parameter is not available.
|
|
/ProductKey="value"
|
Specifies the product key used to get activation keys during installation.
This parameter is optional. If it is not specified, the software must be activated manually after installation
if activation is required. Some software does not require activation. If activation is not required, this
parameter is not available.
|
|
/Version="value"
|
Specifies the version of the software to activate, which corresponds to the product version associated with the
SerialNumber and ProductKey. This parameter is optional. If it is not specified, the installer will use the most
recent product version available.
Some software does not require activation. If activation is not required, this parameter is not available.
|
|
/NoDemo
|
Skips the demo applications when installing
the product. This parameter is optional.
|
The following table identifies the error codes that can be returned by an installation.
|
Error Code
|
Value
|
Description
|
|
ERROR_SUCCESS
|
0
|
The installation completed successfully.
|
|
ERROR_INVALID_PARAMETER
|
87
|
One of the parameters was invalid.
|
|
ERROR_INSTALL_USEREXIT
|
1602
|
The installation was canceled by the user.
|
|
ERROR_INSTALL_FAILURE
|
1603
|
A fatal error occurred during installation.
|
|
ERROR_BAD_CONFIGURATION
|
1610
|
The configuration data for this product is corrupt. Contact your
support personnel.
|
|
ERROR_SUCCESS_REBOOT_INITIATED
|
1641
|
The installer has initiated a restart. After restart, the installation
will continue.
|
|
ERROR_SUCCESS_REBOOT_REQUIRED
|
3010
|
A restart is required to complete the installation. After restart,
the product is successfully installed.
|
|
ERROR_REBOOT_PENDING
|
3012
|
Restart pending. Restart the computer for the installation to
continue.
|
|
ERROR_SUCCESS_NOT_APPLICABLE
|
3013
|
The installation cannot proceed because the products are
already installed.
|
|
ERROR_SUCCESS_WARNING_REBOOT
|
3014
|
The installation succeeded with warnings. Check the
installation log file for details. To complete the installation,
restart the computer.
|
Examples
The following examples show how to use the installation commands.
- To install FactoryTalk View ME Station using the default settings during the installation process. (Silent
install)
Setup.exe /Q /IAcceptAllLicenseTerms /Product="Machine Edition Station for Windows"
-
To install the Chinese language version of the FactoryTalk View Studio for Machine Edition version
13.00.00 software on the D: drive and show the progress, error, or complete messages during
installation, and restart the computer if necessary. The language shown during installation is Chinese.
(Unattended install)
Setup.exe /QS /IAcceptAllLicenseTerms /AutoRestart /SetupLanguage=CHS /Product="Studio for
MachineEdition" /InstallDrive=D: /SerialNumber=12345ABCDE /ProductKey=ABCD2-34KDC /
Version=13.00.00
To repair the installation of FactoryTalk View Studio for Machine Edition silently.
Setup.exe /Q /Repair /Product="Studio for Machine Edition"
VeriSign Universal Root Certification Authority
If the VeriSign Universal Root Certification Authority certificate does not exist on the local computer, the
certificate is installed while installing Rockwell Automation software. Use Microsoft Management Console
(MMC) to view the certificate in Console Root > Certificates (Local Computer) > Trusted Root
Certification Authorities > Certificates.
Communications
- If you are using remote OPC servers at run time and if the remote OPC server fails:
- Data on the clients appears to be valid, but does not update
- Animations do not show in wireframes
- Date displays do not show asterisks
- Strings do not show questions marks
- Tags that use a FactoryTalk Linx remote OPC server will show a value in the Numeric Display object
even when there is no communication, for example, when the Ethernet cable has been disconnected
from the CE terminal, instead of showing asterisks or logging an error message to Diagnostics.
- If you connect to ControlLogix controllers via Ethernet network, there is no additional support for
other Allen-Bradley devices or network hops through bridging modules to DH+ or RIO network.
- When you run an application by double-clicking the .mer file, the application may not be able to
communicate. It is because the communications file will not be automatically overwritten, and the
terminal has no communication configuration or another .mer file with a different communication
configuration ran on the terminal.
To avoid this problem, follow the steps below:
- If it is the first time you run the application, load the application in ME Station.
- When the following message shows, click Yes.
"Do you want to replace the terminal's current communication configuration with the application's
communication configuration?"
Windows operating system
-
When running FactoryTalk View ME applications on Windows Server 2016 or Windows 10 v1607
operating systems, initiating a network connectivity break by disabling NIC adaptors in Device
Manager can cause application failures requiring a restart of the application. This issue was
introduced in the Windows Server 2016 operating system and the Windows 10 v1607 feature build.
To avoid this problem, run the Microsoft Hotfix KB3201845 outlined in
https://support.microsoft.com/en-us/kb/3201845. Alternatively, you can run Windows 10 v1703 or
other supported operating systems where this issue is not present.
-
If you are using FactoryTalk View ME Station v10.00.00 or earlier on a Windows 10 operating
system, files older than seven days may be deleted automatically in the %temp% folder.
To retain the files:
- Disable silent cleanup by using either of the following methods:
- If you have the administrator privilege, run the command: schtasks.exe /Change /TN "\Microsoft\Windows\DiskCleanup\SilentCleanup" /Disable
- Open Task Scheduler, navigate to Task Scheduler Library > Microsoft > Windows > DiskCleanup, right-click SilentCleanup, and select Disable.
- Disable LowDiskSpaceChecks:
- Open Registry Editor.
- Navigate to
Computer\HKEY_CURRENT_USER\Software\Microsoft\Windows\Current\Version\Policies\Explorer.
- Select Edit > New > DWORD VALUE.
- Type the name NoLowDiskSpaceChecks.
- Right-click NoLowDiskSpaceChecks and select Modify.
- In the Value data box, enter 1, and click OK.
KEPServer
- If an application running on a PanelView Plus terminal uses KEPServer as the OPC Data Server, a
conflict is created with the Serial DF1 driver installed by default with FactoryTalk Linx. This
produces the following recurring error message:
"DF1: Failed to open COM2: as it may be already in use by another application."
- If a runtime application (.mer) that contains a KEPServer Enterprise project file is converted to a
design time application, the location of the project file is not shown to the user.
To access the project file, go to \Users\Public\Public Documents\RSView Enterprise\ME\HMI
Projects\<application name>\KEPServer.
- If you are using KEPServer Enterprise as an OPC server with FactoryTalk View version 9.00.00 or
later and using an HMI tag to connect to a third-party device, you will not be able to access the tag
value. The cause is that the security enhancements in FactoryTalk View version 9.00.00 or later affect
the communications with third-party devices. To access the tag value, the additional Distributed
Component Object Model (DCOM) configuration is required for KEPServer Enterprise on the
computers.
For more information about the configuration, see Appendix, "Troubleshoot KEPServer Enterprise" in the
FactoryTalk View Installation Guide.
RSNetWorx
If you use RSNetWorx, RSNetWorx version 10.00 or later is required. Rockwell Automation recommends
RSNetWorx version 21.00 or later.
To download RSNetWorx
- Click the Download Software Updates link and enter your Rockwell Automation Member identification.
- Enter your Company Name and the Software Serial Number for your current RSNetWorx.
- Follow the instructions to download and install the updated software product.
RSNetWorx v21.00 or later is also available in Studio Professional v21.00 or later. If you are not under a
current technical support contract, you may purchase an update for RSNetWorx by contacting Rockwell
Automation sales.
Network Security
For the latest network security considerations when using Rockwell Automation products, visit the Rockwell
Automation Knowledgebase. For information about:
Internet security software
If third-party Internet firewall software is enabled on a computer, FactoryTalk View ME cannot be installed or
run.
Before installing or running FactoryTalk View Studio, configure your internet firewall to allow the following
.exe files to access the Internet:
- C:\Program Files\Common Files\Rockwell\Rsvchost.exe
- C:\Program Files\Common Files\Rockwell\RnaDirServer.exe
- C:\Program Files\Common Files\Rockwell\VStudio.exe
- C:\Program Files\Common Files\Rockwell\RNADirMultiplexor.exe
- C:\Program Files\Common Files\Rockwell\RNADiagnosticsSrv.exe
- C:\Program Files\Rockwell Software\RSLinx Enterprise\RSLinxNG.exe
Before installing or running FactoryTalk View ME Station, configure your Internet firewall to allow the
following .exe files to access the Internet:
- C:\Program Files\Rockwell Software\RSView Enterprise\MEMacroEditor.exe
- C:\Program Files\Rockwell Software\RSView Enterprise\MERuntime.exe
- C:\Program Files\Rockwell Software\RSView Enterprise\TagSrv.exe
After configuring your firewall software to allow these files internet access, restart your computer to apply the
changes.
Tip: If your computer is running a 64-bit operating system, the files are in \Program Files (x86), instead of \Program Files.
User Account Control settings
User Account Control (UAC) is a feature of the Windows operating systems. This feature helps protect
your computer from damage by programs that attempt to perform administrative tasks on your computer
without your knowledge. By default, UAC is active and prompts you for administrative credentials, or to
confirm that an executable file (.exe) associated with a menu item, button, or other item is safe to run.
Turning off UAC is not recommended.
|
This action
|
Prompts for authentication or confirmation before running this
program
|
|
Setting or changing settings related to DeskLock
|
DeskLock2000.exe
|
|
In the Networks and Communications dialog box, double-clicking
FactoryTalk Linx Communications
|
MERuntime.exe
|
|
In the FactoryTalk Linx Configuration dialog box, clicking Close
|
MERuntime.exe
|
|
In the Application Settings dialog box, double-clicking Device
Shortcuts
|
MERuntime.exe
|
|
In the ShortCuts dialog box, clicking Close
|
MERuntime.exe
|
|
Clicking OK in the FactoryTalk View ME Station Startup dialog box
|
MERuntime.exe
|
|
Installing the FactoryTalk View software
|
Setup.exe
|
|
Uninstalling the FactoryTalk View software
|
Setup.exe and VSClean.exe
|
HMI server creating or opening impacted by SQL Server disk sector size
limitation
Some newer storage devices and device drivers expose a disk sector size greater than the 4 KB limit
supported by SQL Server. If a device exposes a larger sector size, SQL Server is unable to start due to the
file system incompatibility.
This issue impacts the creating and opening of an HMI server that relies on SQL Server LocalDB.
Specifically:
- Opening an existing project may result in an error indicating that the required SQL Server LocalDB instance is not found.
- Creating a new project may result in an error: Error creating HMI Server (0x80041118).
To verify the sector size of your system's drive C, run this command fsutil fsinfo sectorinfo C: in the
Command Prompt as an administrator, and then check the PhysicalBytesPerSectorAtomicity and
PhysicalBytesPerSectorPerformance values.
If either value exceeds 4096, you can configure the system to emulate a 4 KB sector size using the
ForcedPhysicalSectorSizeInBytes registry key.
- Run Registry Editor as an administrator.
- Navigate to
Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\stornvme\Parameters\Device.
- Select Edit > New > Multi-String value and name it as ForcedPhysicalSectorSizeInBytes .
- Right-click the name, select Modify, and then type * 4095 in the Value data box.
- Select OK.
- Restart the computer.
Constraints when using FactoryTalk View version 6.10.00 or later
Different versions of FactoryTalk View ME use different databases.
|
FactoryTalk View ME version
|
Tag database
|
|
6.0 and earlier
|
Watcom
|
|
6.10, 7.0, 8.0, 8.10, 8.20, and 9.0
|
Microsoft SQL Server 2008 R2 Express
|
|
10.0, 11.0, and 12.0
|
Microsoft SQL Server 2014 Express LocalDB
|
|
13.0
|
Microsoft SQL Server 2019 Express LocalDB
|
|
14.0 and later
|
Microsoft SQL Server 2022 Express LocalDB
|
When installing FactoryTalk View ME version 6.10.00 or later:
- On a 32-bit operating system, Watcom database and SQL Server database will be installed.
- On a 64-bit operating system, only SQL Server database will be installed.
Due to this difference, some constraints with using FactoryTalk View ME version 6.10.00 or later are
introduced on a 64-bit Windows OS.
For more information about constraints with creating and running MER on a 64-bit Windows operating
system, review Appendix D, "Constraints when using FactoryTalk View version 6.10.00 or later" in
FactoryTalk View ME Installation Guide for details.
Component names
The names for the following FactoryTalk View Studio components do not support extended ASCII characters
or UNICODE characters:
- Application
- HMI server
- Data server
- HMI tag
- FactoryTalk Linx shortcut
- design time application file (.med)
- All FactoryTalk View application components, including graphic displays, parameter files, macro files, and data log files
Application Manager
- If a FactoryTalk View ME application is created on a computer whose operating system is in one language, such as the English version of Windows, and is later restored on another operating system that is in another language, such as the German version of Windows, unexpected errors may arise when the application name includes more than 16 characters.
To avoid this problem:
- Open or restore the application on an operating system that is in the original language, the
English version of Windows in this example.
- On the English version of Windows operating system, use Application Manager to rename the
application to 16 characters or less and to back up the application to an APA file.
- Restore the APA file on the operating system that is in another language, the German version of
Windows in this example.
- If a FactoryTalk View ME application is closed, but FactoryTalk View Studio remains open, the
Application Manager cannot delete or copy the closed application. The Application Manager does
not recognize the application as being closed.
To avoid this problem, open another application in FactoryTalk View Studio or close FactoryTalk View
Studio before deleting or copying the application in Application Manager.
- The existing Application Name dialog box cannot show the .mea application when restoring a
legacy .mea application through FactoryTalk View ME directly.
To avoid this problem, use Application Manager to convert the .mea application to an .med application.
The .med application can then be imported using FactoryTalk View ME.
Data logging
- If a FactoryTalk View ME application running on a Windows desktop platform is logging data to a
custom path, attempting to access the log file (for example, to copy it) while data is being logged will
stop the logging process and produce an error.
To avoid this problem, access the log file after the data is logged.
- If the custom path is set as C:\ in FactoryTalk View ME version 6.0 or later version applications
(including the applications migrated from FactoryTalk View ME version 5.1 or earlier) running on
Windows 7 or Windows Server 2008 operating system, the data logging process fails to start and
cannot show the trend with historical data.
To avoid this problem, rebuild the application and change the store path to other drives or a subfolder of
drive C:, such as "C:\log" or "C\log\data".
- If communication to a custom path fails while data is being written to the data
log, data logging will stop.
To resume data logging, shut down and restart the
application.
- When FactoryTalk View ME Station is configured to delete log files on startup, it will delete alarm
log file, audit log file, data log model, and diagnostics.
Embedded variable
Embedded variables are not loaded until the text in the graphic object they are associated with is shown. If an
object with an embedded variable has visibility animation, the embedded variable will not be activated until
the object becomes visible. If the object later becomes invisible, the embedded variable will remain active.
For example, if a display containing an object with both visibility animation and embedded variables opens
with the object invisible, and if the connection between the embedded variable and its tag is broken,
FactoryTalk Diagnostics will not register communication errors for the object until the object becomes
visible.
This also means that if one or more states of a multistate indicator include embedded variables, the
variables will become active when those states are shown.
Firmware Upgrade Package
- For the sake of expediency, we recommend upgrading via Ethernet or Compact Flash. The other protocols will work, however, the upgrade process may be extremely lengthy.
- When upgrading the firmware directly on a PanelView Plus, PanelView Plus Compact, or PanelView Plus CE terminal, do not remove the Compact Flash card until you see the following message: "The firmware upgrade has been completed. Remove the Firmware Upgrade Card and then press the Exit button." Premature removal of the card will cause the upgrade to fail.
- When the existing Machine Edition software on a PanelView Plus terminal is uninstalled during the upgrade, a multi-language message shows, stating that the software may be corrupted. The message includes two buttons, marked Download and Continue. Ignore this message, and do not press either of these buttons. Pressing either of these buttons will cause the Firmware Upgrade Wizard to become unstable.
- Upgrading the firmware over a direct Ethernet or Serial connection will not work unless the PanelView File Transfer Utility is running on the terminal.
- Files on the network are not available for upgrades. The upgrade files must be on the same computer as the Firmware Upgrade Wizard, otherwise the upgrade cannot be completed.
- The firmware upgrade deletes any files and shortcuts in the startup directory (Storage card\Windows\Startup), including those not related to FactoryTalk View ME Station.
- When you upgrade the firmware using a firmware upgrade (Compact Flash) card, the install procedure does not check the available space on the terminal's storage card. If the upgrade is larger than the existing firmware installation, be sure there is sufficient space available before starting the upgrade.
- When downloading through a local connection, the progress dialog becomes locked and cannot be moved. If another application is opened over the dialog and then removed, the progress dialog does not refresh, but goes blank instead.
- When the PanelView Plus, PanelView Plus Compact, and PanelView Plus CE terminals start, the characters EBC, followed by a letter or a number sequence, are shown on the top right corner of the screen: EBC-M or EBC 2.00.30, for example. If you see an EBC letter version earlier than "M", the Firmware Upgrade Wizard cannot perform the system upgrade.
- Firmware upgrades to PanelView Plus and PanelView Plus Compact 400 and 600 terminals can be performed remotely provided the terminal has sufficient available space. Since the presence of KepServer drivers is the most likely to affect the amount of available memory, if the terminal includes KepServer drivers, or if the upgrade includes KepServer drivers, the download may fail. A Compact Flash card upgrade is recommended.
Global display- If an object contains undefined strings (for example, Chinese), and you choose to show undefined strings in the default language (for example, English), after you copy and paste the object, the duplicated object always shows the English language when you switch application languages. In this example, if the default language remains English and you did not choose to show undefined strings in the default language, when you change the application's current language to Chinese or French, the duplicated object still shows the English language, instead of a question mark (?).
To avoid this problem, in the Language Configuration dialog box, clear the Display undefined strings
using the default language check box before copying and pasting the object.
- Graphic objects that show floating point values, such as numeric displays and input objects, show only five decimal places, and the fifth decimal place will be rounded if necessary.
- Graphic displays, images, and graphic libraries that have the same name cannot be opened at the same time.
- Objects that have rounded corners and use a wide line width (greater than 10) will not show the rounded corners on a PanelView Plus 7, PanelView Plus 6, PanelView Plus, PanelView Plus Compact, or PanelView Plus CE terminal.
- If you are applying width or vertical position animation to text that uses Courier New font, the text will not animate properly.
To avoid this problem, select a different font.
- Scaled graphic objects add 1 to width or height settings when editing.
To avoid this problem, choose one of the following methods:
- Ungroup the objects before scaling, scale each object individually, and regroup if needed.
- Set the height and width for the objects twice.
PanelView Plus and runtime
PanelView Plus 7 Standard application
- In FactoryTalk View Studio version 8.20.00 and earlier, a PanelView Plus 7 Standard application
cannot contain more than 25 displays or more than 200 alarms. In FactoryTalk View Studio version
9.00.00 and 10.00.00, a PanelView Plus 7 Standard application can contain up to 25 On Top displays,
25 Replace displays, and 500 alarms. In FactoryTalk View Studio version 11.00.00 and later, a
PanelView Plus 7 Standard application can contain up to 100 displays and 500 alarms.
- Using FactoryTalk View Studio version 9.00.00 or later, you can create a v8.20 or earlier version of
PanelView Plus 7 Standard runtime application (.mer) that contains more than 25 displays or more
than 200 alarms. The runtime application can be run on a PanelView Plus 7 Standard terminal
installed with firmware version 8.20 or earlier, and can be restored to a design time application
(.med) using FactoryTalk View Studio version 8.20.00 or earlier. However, from the restored
application, you cannot create a PanelView Plus 7 Standard runtime application using FactoryTalk
View Studio version 8.20.00 or earlier, because the number of alarms or displays exceeds the
restriction defined in FactoryTalk View Studio version 8.20.00 or earlier.
- Using FactoryTalk View Studio version 11.00.00 or later, you can create a v9.00 or v10.00
PanelView Plus 7 Standard runtime application (.mer) that contains more than 50 displays. The
runtime application can be run on a PanelView Plus 7 Standard terminal installed with firmware
version 9.00 or 10.00, and can be restored to a design time application (.med) using FactoryTalk
View Studio version 9.00.00 or 10.00.00. However, from the restored application, you cannot create
a PanelView Plus 7 Standard runtime application using FactoryTalk View Studio version 9.00.00 or
10.00.00, because the number of displays exceeds the restriction defined in FactoryTalk View Studio
version 9.00.00 or 10.00.00. To maintain a PanelView Plus 7 Standard application that includes
more than 50 displays, it is recommended to use FactoryTalk View ME v11.00.00 or later.
PanelView Plus terminal
ME Station
- When there are multiple macros running in the application, or there are several displays popping up, if you shut down the application, you might experience a crash.
To resolve this issue, reset the terminal.
- On a PanelView Plus 7 or PanelView Plus 6 terminal, when saving files that have the same file
name extension, and whose names start with the same eight characters on an SD card:
-
On a PanelView Plus 7, PanelView Plus 6, PanelView Plus, PanelView Plus Compact, or
PanelView Plus CE terminal, selecting the following option produces an error message in red:
Terminal settings > Startup options > Startup tests > Select tests > CF External
This message can safely be ignored. It does not indicate that the Compact Flash card has failed.
This option is intended for use at the time of manufacture only.
-
If a Windows-linked user belongs to a Distribution type Windows-linked user group, the user cannot
log in to the running application on desktops.
To ensure that the user can log in, change the group type of the Windows-linked user group to Security.
-
When there are multiple macros running in the application, or there are several displays popping up, if
you shut down the application, you might experience a crash.
To resolve this issue, reset the terminal.
-
If you set up a primary domain controller with a backup domain controller to authenticate users for a
PanelView Plus 7, PanelView Plus 6, PanelView Plus, or PanelView Plus CE terminal and the
primary domain controller loses its network connection, the terminal will fail to authenticate through
the backup domain controller.
This will not happen if you authenticate domain users for personal computers.
Tag
- If tag names, device shortcuts, or direct references include spaces, the Tag Substitution tool does not
work for the tags in embedded variables.
To avoid this problem, remove spaces in tag names, device shortcuts, and direct references when the
tags are in an embedded variable.
- If an HMI tag's Maximum property is increased, the change is not
effective immediately.
To apply the changes, close and reopen
FactoryTalk View Studio.
- Using a long integer tag with a value of 2,147,483,648 or greater will not allow an application to be
validated or a converted MER file to be created from version 5.1 to 6.0. It is because that during the
validation and conversion process, a tag is written in the command line (tag=2147483648), macro, or
expression.
To avoid this problem, keep the integer tag value less than 2,147,483,648.
- When using tags, the values that are less than 53 bits are not shown correctly or may appear
wireframed. It is because LINT, ULINT, or LWORD data types are not fully supported.
Impact of Microsoft deprecating VBScript
Microsoft announced the phased deprecation of VBScript in 2024. VBScript is now an optional feature beginning in Windows 11 24H2 and Windows Server 2025. Many FactoryTalk software products released before September 1, 2026, use VBScript during installation.
FactoryTalk View Machine Edition versions 16.00.00 and earlier require VBScript for installation. Installation will fail if VBScript is not enabled.
To mitigate the problem, enable VBScript manually. For more information, see the Knowledgebase Document ID: IN41397 - Impact of Microsoft deprecating VBScript. FactoryTalk software products released after September 1, 2026, no longer rely on VBScript.