The following are the system requirements for FactoryTalk View SE version 15.00.00 (CPR 9 SR 15).

Hardware requirements

The hardware required with FactoryTalk View SE depends on the demands that an application places on the system. Factors that affect the demands include whether a computer hosts application servers such as FactoryTalk View SE server, FactoryTalk Alarms and Events, FactoryTalk Linx, and FactoryTalk Directory, the number of tags logging at the same time, the number of display clients and related components. The greater the demand, the more powerful the system is required. In any application, faster processors and more memory will result in better performance. In addition, you should specify a hard drive that has enough disk space to provide virtual memory that is at least twice the size of the physical RAM.

The following is a sample specification of computer hardware to run FactoryTalk View SE applications aligned with the hardware used in product development testing.

Software requirements

Operating systems

The following operating systems are supported and recommended*:

• Windows Server® 2022 Standard (Recommended, CIS Benchmark)
• Windows Server 2022 Datacenter
• Windows Server 2019 Standard (Recommended, CIS Benchmark)
• Windows Server 2019 Datacenter
• Windows® 11 Enterprise (Recommended, CIS Benchmark)
• Windows 11 Professional
• Windows 11 IoT Enterprise LTSC 2024 (v24H2)
• Windows 10** Enterprise 64-bit (Recommended, CIS Benchmark)
• Windows 10 Professional 64-bit
• Windows 10 Enterprise 2021 LTSC 64-bit (v21H2)
• Windows 10 Enterprise 2019 LTSC 64-bit (v1809)

*The recommended operating systems have priority for Microsoft Patch Qualifications with Rockwell Automation software.

**For more information, see Rockwell Automation Knowledgebase Document ID: IN4493 - Windows 10 Support for the FactoryTalk Suite of Rockwell Software products.

Rockwell Automation's software installation policy is based on the lifecycle information of Microsoft operating systems. If an operating system's lifecycle state is approaching the end, you may encounter a warning message when trying to install Rockwell Automation software on it.

Rockwell Automation will provide a notice about the lifecycle information of the following operating systems.

For the latest compatibility information, refer to the Microsoft Lifecycle Policy and Product Compatibility and Download Center.

Domain controller requirements

The following operating systems are supported for use as domain controllers for FactoryTalk View SE client computers. Using a domain is recommended for applications that include more than 10 computers. If your application includes 10 or fewer computers, they can be organized in a workgroup.

• Windows Server 2022 Standard
• Windows Server 2022 Datacenter
• Windows Server 2019 Standard
• Windows Server 2019 Datacenter

High-resolution display support

If running this software with a 2K or 4K high-resolution display with scaling up to 125%, you can expect acceptable results. For optimal user experiences, use the Windows recommended scaling rate for 2K, 4K, or 8K displays.

Rockwell Automation test environment

Rockwell Automation tests software products under a standard configuration of operating systems and antivirus software. For additional information, see the Knowledgebase Document ID: PN24 - Rockwell Software Products and Antivirus Software.

Supported browsers

The following web browsers are supported for use with this release:

• Google® Chrome™ browser
• Microsoft® Edge™
• Mozilla® Firefox®

Security requirements

To learn about designing a secure networking environment, review this publication:

• Converged Plantwide Ethernet (CPwE) Design and Implementation Guide (publication ENET-TD001) represents a collaborative development effort from Cisco Systems and Rockwell Automation.

To learn about implementing application-level security using FactoryTalk Security, review this publication:

• FactoryTalk Security Application Technique (publication SECURE-AT002) explains how to use FactoryTalk Security to implement authentication and authorization in your industrial automation system and how to enforce product-specific security for applications like Studio 5000 Logix Designer, FactoryTalk View, and FactoryTalk AssetCentre.

To learn about designing and implementing an architecture with device-level security using CIP Security, review these publications:

• System Security Design Guidelines Reference Manual (publication SECURE-RM001) provides guidelines for how to use Rockwell Automation products to improve the security of your industrial automation system.
• Configure System Security Features User Manual (publication SECURE-UM001) describes the system-level configuration requirements to use a controller that has achieved IEC 62443-4-2:2019 certification.
• CIP Security with Rockwell Automation Products Application Technique (publication SECURE-AT001) explains how to implement the Common Industrial Protocol (CIP) Security standard in your industrial automation control system (IACS).

FactoryTalk View SE version 15.00.00 has the following new and enhanced features.

New features

• Data management for DataLogPro
  • DataLogPro offers more flexibility by supporting logging historical data to an external or existing InfluxDB database. DataLogPro automatically switches to the built-in InfluxDB if the external InfluxDB is disconnected. In a redundant setup, the data cache by the built-in InfluxDB covers any switchover gaps.
  • FactoryTalk View Studio's built-in function streamlines the process of migrating historical data stored in data log model file sets to DataLogPro InfluxDB.
  • The new function DBConnectionState shows the connection state to the InfluxDB database.
  • DataLogPro supports customizing a location to store the historical data.

  Rockwell Automation has tested and officially supports the following InfluxDB editions: InfluxDB OSS 2.7 and InfluxDB Cloud Serverless.

• MQTT connectivity
  The FactoryTalk View SE Client object model provides programmatic capabilities to configure FactoryTalk View SE as an MQTT subscriber or publisher.

• Application Libraries
  FactoryTalk View Studio provides the option to add Application Libraries including Device Object Libraries and Library of Process Objects for quick building of applications.

Enhanced features

• Customized HMI projects folder path
  Customize a new folder to hold the HMI projects to enhance security and help prevent unauthorized modifications to SE and ME HMI projects.

• Performance enhancement
  Enhance the speed of opening an application, migrating a legacy application, starting up Display Client to expedite development workflows and elevate user experience.

• Multiple navigation menus
  Multiple navigation menus can be shown distinctly on different display clients, multiple monitors, or one display client's different positions at runtime.

• Runtime security enhancement
  When a previous user is signed out, you can configure the SE Client in a way that a new user signs in and a specific display is opened by using a Login command and a Display command in a Logout macro.

• Streamlined application deployment
  FactoryTalk View SE Application Manager is enhanced to restore FactoryTalk View SE applications through commands.

• Default settings for TrendPro or XY Plot
  The preferred configurations of TrendPro or XY Plot including general and trace settings can be saved as default for the ones to be created later.

• Global object displays organized in folders
  FactoryTalk View Studio supports organizing global object displays in up to two levels of folders. The Add Component Tool is also enhanced with folder creation for global object displays.

• Sorted value differences in RecipePro+ editor
  You can sort the current tag values that are different from the preset recipe values for easy identification.

• FactoryTalk View Studio enhancement
  Introduce new menu options to enhance usability:
  • Close All: Allows users to close all windows with one click, streamlining the workspace management.
  • Collapse All/Expand All: Allows users to collapse or expand all folders under Displays and Global Objects in the Explorer window, facilitating better navigation and organization of project elements.

The following list identifies the anomalies corrected in FactoryTalk View SE version 15.00.00.

• If a Login command is configured in the logout macro, when the current user logs out, the Login command cannot be run. First reported in version 13.00.00. [Jira 3228938]
• When quickly navigating between displays that contain local message display object using variable message file, DisplayClient.exe may stop with faulting module ntdll.dll. First reported in version 13.00.00. [Jira 3621743]
  
• If a numeric input object is enabled with the Display On-screen Keyboard, Continuously update, Discard input and resume updating when focus is lost, and Require E-Signature options, the Electronic Signature dialog box may not open after changing the object focus back and forth. First reported in version 12.00.00. [Jira 3749128]
• Displays will occasionally not open when called via a macro. First reported in version 12.00.00. [Jira 3342158]
• In a network application, if a graphic display is named with capitalization in FactoryTalk View Studio, it shows correctly in the Explorer window. However, its name shows in lowercase in the project folder. First reported in version 14.00.00. [Jira 3449355]
• In a non-English operation system, if the decimal point is not a dot, DataLogPro stops logging historical data for any data that contains decimal point. First reported in version 13.00.00. [Jira 3735524]
• If communications are lost to the controller, animations do not display push buttons correctly; push buttons are visible when animation expressions should make them invisible. First reported in version 14.00.00. [Jira 3630160]
• Floating point values display unnecessary delimiters with certain region settings in Windows. First reported in version 13.00.00. [Jira 3629999]
• When logging data to a data log model, which contains string values that have accented characters in them used by languages other than English (for example, À, È, Ì, Ò, Ù, etc.), these characters will appear as a black diamond with a white question mark in the File Viewer. Exporting the data log to the CSV format exhibits the same issue. First reported in version 12.00.00. [Jira 3536253]
• When using the Toggle command to change the value of a tag whose address contains an area name that begins with "R", the command will fail to execute. You will receive the following error in FactoryTalk Diagnostics: Failed to resolve item's ID 'tagname and path' because it does not exist on any server. First reported in version 14.00.00. [Jira 3459164]
• After upgrading an application from version 13.00 to version 14.00, importing a specific graphic display, which has a specific attribute (m_creationPoints) will cause FactoryTalk View Studio to stop responding. First reported in version 14.00.00. [Jira 3376954]
• When right-clicking and selecting the Connections option for an object, then selecting the States tab, it will take a long time to load the States tab. First reported in version 14.00.00. [Jira 3275440]
• When grouped objects are deselected in the Object Explorer, they disappear from the display. However, it is still possible to select the group and make edits to it. First reported in version 14.00.00. [Jira 3232926]
• It takes quite a long time to clear the filter if there are a large number of items (for example, displays) in the project explorer tree. First reported in version 14.00.00. [Jira 3304566]
• Cannot create a data log ODBC table name with an underscore character in FactoryTalk View SE. First reported in version 11.00.00. [Jira 3374791]
• When a numeric display object is used on a graphic display and its format is set to hexadecimal, extra bits will be seen in the hexadecimal representation of the decimal number. First reported in version 13.00.00. [Jira 3232930]
• If you add a control list selector with a string tag in State6, the Value returns as question marks (?????) as opposed to the string value. First reported in version 14.00.00. [Jira 3231114]
• After creating a project and then closing FactoryTalk View Studio, the project cannot be renamed in FactoryTalk View SE Application Manager. First reported in version 14.00.00. [Jira 3150958]
• FactoryTalk View SE Application Manager will fail to delete, rename, or restore and overwrite an existing application once the HMI server has been loaded. First reported in version 12.00.00. [Jira 2143996]
• In an application, if the local message display object is configured with Use variable message file enabled and VBA triggers read and write device value on data change, the application will experience timeouts upon closure of a pop-up display. First reported in version 12.00.00. [Jira 1423827]
• The built-in on-screen keyboard always shows capital letters, even when the caps lock is off. First reported in version 14.00.00. [Jira 3183141]
• TrendPro shows no value when reading two weeks or longer time data from a large data log SQL Server database (over 100 GB). First reported in version 13.00.00. [Jira 3207185]
• When clicking the wheel button of a mouse to close an open display while using the workbook mode, if the display being clicked is not currently open, doing this will generate an error and lead to FactoryTalk View Studio not responding. First reported in version 12.00.00. [Jira 3143433]

• Reference objects are distorted if you first import displays with reference objects of version 13 or earlier, and then import global object displays. First reported in version 14.00.00. [Jira 3160004]

  To avoid this issue, import global object displays first.

• The Alarm and Event commands can be configured to run for any selected alarms on the Alarm and Event Banner or Summary object. However, it's not supported to configure such commands in the macro, the action command of a client key, or the send command of the Objects > Advanced > Signature button. First reported in version 15.00.00. [Jira 3827029]
  To resolve this issue, assign the command to a push button.

• When backing up or restoring an application using the FactoryTalk View SE Application Manager, the FactoryTalk Resource and Status servers do not show in the server list. First reported in version 15.00.00. [Jira 3854363]
  Even though the FactoryTalk Resource and Status servers are not in the server list, they are backed up in the APB file and can be restored. Rehosting the FactoryTalk Resource and Status servers during restoration in FactoryTalk View SE Application Manager is not supported in version 15. However, you can rehost them in FactoryTalk View Studio or FactoryTalk Administration Console.

• Applying color animations to an object group as well as to the individual objects in the group causes unexpected behaviors. First reported in version 8.00.00. [346758]
  To set up color animations for an object group, either apply the color animations to the group, or to the individual objects in the group.

• When data logging is configured to log to a remote computer, after changing the current logged-on account from an administrator to a standard user, the DataLogOn command cannot be run. First reported in version 11.00.00. [Jira 1002629]
  To resolve this issue, follow the steps to add the user in the ServerFramework DCOM security setting:
  1. On the computer on which you plan to run data logging, click Start > Run.
  2. In the Open box, type dcomcnfg, and then press Enter.
  3. In the Component Services window, on the left side, double-click Component Services > Computers > My Computer > DCOM Config.
  4. In the Applications list, under DCOM Config, right-click ServerFramework, and then click Properties.
  5. In the ServerFramework Properties dialog box, click the Security tab.
  6. Select Customize for all the properties on the Security tab.
  7. For each property, click Edit, add the user, and then grant all permissions for the user.

• Changes made to the LinkAnimation, LinkConnections, LinkSize, or LinkToolTipText property do not work on existing reference objects. First reported in version 13.00.00. [Jira 1197803]
  The changes will work on newly created reference objects.

• If FactoryTalk Batch View is installed with the default port 443, and then FactoryTalk View SE is installed with HTTPS enabled on the same computer, which also configures port 443, this will cause a port conflict. As a result, FactoryTalk Batch View client and HMI user controls cannot communicate with the FactoryTalk Batch View server. First reported in version 13.00.00. [Jira 1525370]
  To resolve this issue, after the installation, change the port number used by FactoryTalk View SE in:
  • Site binding in Internet Information Services (IIS) Manager
  • FactoryTalk View SE's HTTPS protocol properties in FactoryTalk Administration Console

• If a FactoryTalk View SE datalog becomes disconnected from a remote ODBC database and then eventually becomes reconnected, it fails to continue logging data to the ODBC database. First reported in version 8.20.00. [359289]
  To resolve this issue, follow the steps below:
  1. In the datalog configuration, specify a backup ODBC database. If a disconnection occurs to the primary ODBC database, the logging of data will now continue to the backup ODBC database.
  2. The connection to the primary ODBC database has recovered and you do not have a backup ODBC database configured. To make the datalog resume logging to the primary ODBC database, issue the command Datalogoff <name of datalog> and then the command Datalogon <name of datalog>.
     For additional information, see Knowledgebase Document ID: BF10231 - FactoryTalk View SE datalog fails to continue when disconnected and reconnected to a remote ODBC database.

• When Alarm and Event Log Viewer is opened from the FactoryTalk View SE Client but cannot get events from the SQL Server database, the FactoryTalk View SE Client does not respond for a few minutes. First reported in version 7.00.00. [344892]
  To resolve this problem, on the toolbar of Alarm and Event Log Viewer, click Stop to stop reading events from the database.

• When login from ThinManager directly to FactoryTalk View SE Client, some warnings about the password do not show on FactoryTalk View SE Client. For example, the password expires or will expire, or the password needs to be changed. First reported in version 10.00.00. [367304]
  To resolve the issue, check messages in FactoryTalk Diagnostics and follow the instructions accordingly.

• When multiple SE clients are launched simultaneously on the same computer, the startup of the SE clients may not respond at the Loading Command Server stage. First reported in version 8.10.00. [368162]
  To resolve this issue, create a Windows batch file and add a Pause 5 command between the launch of each SE client file. This will allow the start of each SE client to be offset from each other.

• Timeout may occur when you perform backup or restore operation through an unstable or slow network. First reported in version 8.10.00. [355276]
  To resolve this issue, open the Registry Editor of the computer that runs the tool, update the registry key CompressTimeout to a value larger than 1200 and try again. The key is in HKEY_CURRENT_USER\Software\Rockwell Software\RSView Enterprise\DistributeApplicationManager\Settings.

• During the restore operation, when overwriting components of a running HMI server, some components of the server may still exist in the HMI folder after you restart the computer. This happens when the names of these components do not exist in the archived HMI file. First reported in version 8.10.00. [354220]

• There is a possibility that some object properties that are configured in character sets for east Asian languages such as Chinese or Japanese, will display a question mark in the result list when you use the Find and Replace, Cross Reference or Undo feature. First reported in version 7.00.00. [338894]
  To resolve this problem, go to Control Panel > Regional and Language Options, and select the appropriate language to match the language version desired.

• When registering or unregistering an ActiveX Control object in FactoryTalk View Studio with User Account Control (UAC) enabled on the operating system, an error message shows. First reported in version 8.00.00. [346124]
  To avoid this problem, before registering or unregistering an ActiveX Control object, do one of the following:
  • Turn off UAC and restart the computer
  • Run FactoryTalk View Studio as administrator

• If you copy and paste a PNG image into an application, the image might appear blurred. First reported in version 7.00.00. [337726]
  To avoid this issue, import the image into the Image folder first, and then insert the image into the application from the Image folder.

• VBA execution may pause temporarily while an HMI server is replicating. First reported in version 7.00.00. [361749]

• During replication some project information may fail to replicate to secondary servers. First reported in version 8.00.00. [347733]
  To resolve this issue, restart these secondary servers and replicate again. If the replication still fails, cancel the redundancy configuration and delete HMI project from secondary servers, restart secondary servers, and configure the redundancy again.

• If you configure NIC speed remotely to Auto, (rather than to 100 Mb Full), it doubles the amount of time to open the tag editor. First reported in version 6.10.00. [270579]
  To avoid this issue, we recommend that you configure NIC speed to the highest value possible.

• If IPv6 is not supported or is disabled in your network environment, when you use FactoryTalk View Studio on Windows 8.1, Windows 8, Windows Server 2012 R2, or Windows Server 2012, the network communication performance may be slow. First reported in version 8.00.00. [347310]
  To resolve this issue, you may need to disable IPv6 on your computer or enable IPv6 in your network environment. Contact your IT department for details.

• If your system is experiencing HMI tag failures and wireframing, you may have a port conflict. Check the event log for the message: "Unable to establish connection with Live Data using TCP/IP protocol. Port may be in use by another process." The HMI tag failures could occur on any operating system due to dynamic port range changes. First reported in version 5.10.00. [264248]
  To resolve this, you will need to manually change the port. For additional information on how to do this, see Knowledgebase Document ID: QA7128 - FactoryTalk View Site Edition: Unable to establish connection with Live Data using TCP/IP protocol.

• On Microsoft Surface tablets, the press and hold gesture may not open a component's menu if the component is a text box. First identified in FactoryTalk View 9.00.00. [362400]
  To work around this problem, use a mouse and right-click the component to open the menu.

• Updating to the new KEPServer Enterprise version, V5.7, may require updating the OPC Data Server configuration after a restoring an application file. First reported in version 6.10.00. [276028]
  To resolve this issue, on the OPC Data Server configuration tab, update the computer name then restart the computer before browsing for the new Prog ID for KEPServer Enterprise.

• Timeout may occur when you try to load large amounts of data points from an ODBC data source such as SQL Server, and the Trend object does not show the historical data. First reported in version 7.00.00. [343026]
  To resolve this issue, open the Registry Editor, update the key DatalogOdbcDbTimeout to a larger value in the following two locations, and try again:

  HKEY_USERS\.DEFAULT\Software\Rockwell Software\RSView Enterprise\Data Log

  HKEY_USERS\S-1-5-18\Software\Rockwell Software\RSView Enterprise\Data Log

• When switching from Daylight Saving Time back to Standard Time, you will see two 1:00 hours on the trend chart of a TrendPro object. If you trend data from data logs, one hour data is not displayed on the trend chart and seems to be lost. All data actually is in the database and no data is lost. First reported in version 9.00.00. [363699]
  To view the data that is not displayed, add a real-time trace to the chart. For more information, see Knowledgebase Document ID: QA4519 - Trends and Daylight Saving Time (DST).

• HMI project folder does not replicate to secondary HMI Server. This issue can be caused by a couple of situations. One cause could be the size of the HMI project file being larger than the maximum allowable file transfer size. The other cause could be the replication taking longer than the default time limit of 20 minutes.
  To resolve this issue, change the limit size to an acceptable value or set the limit time to a larger value. For more instructions, see Knowledgebase Document ID: QA3577 - FactoryTalk View Site Edition HMI Project Replication Process Steps.

• The reference object of a momentary button shows an incorrect initial state when the display containing the reference object is run on the FactoryTalk View SE client. First reported in version 11.00.00. [Jira 845437]
  After pressing the momentary button, the state returns to normal.

• At runtime, the context menu of Trend cannot be shown on the screen when trying to trigger by pen or finger. First reported in version 12.00.00. [Jira 42333]
  Use a mouse or another pointing device to access the context menu of the Trend.

• Unable to change the historian server on a TrendX object for pens in the Model column. First reported in version 10.00.00. [Jira 42006]
  There is no workaround for this anomaly. However, TrendPro supports the change of the historian server from the configuration page.

• FactoryTalk Directory clients are losing communication with the FactoryTalk Directory Server which disrupts other Rockwell Automation software products that rely on the FactoryTalk Directory, such as Studio 5000 Logix Designer or FactoryTalk View Site Edition. The root cause is an anomaly with leap year handling in a FactoryTalk Alarms and Events service causing high CPU and memory usage when the system date is February 28 in non-leap years. For more information, see Product Notice 2025-03-001 – FactoryTalk® Alarms and Events anomaly causes High CPU and Memory usage preventing a FactoryTalk® Directory Client from communicating with the FactoryTalk® Directory Server. First identified in FactoryTalk Services Platform version 6.40.00. [Jira 4180731]
Corrected in FactoryTalk Services Platform version 6.60.00.

• After some time, a FactoryTalk View SE client cannot navigate to any displays, and FactoryTalk View Studio cannot open any displays. A diagnostic error appears when attempting to open a display: "Failed to load the VBA project for the display 'display_name' (Error: 0X800030002). The display cannot be displayed at run-time". First reported in version 12.00.00. [Jira 4949694]

  This issue occurs due to the unintended handling of temporary files created when displays are opened in either FactoryTalk View SE client or FactoryTalk View Studio, especially within the Windows Remote Desktop Server (RDS) environment. For specific causes and associated solutions, see Knowledgebase Document ID: BF27588 - FactoryTalk View SE - No longer able to open displays in FactoryTalk View Studio or FactoryTalk View SE Client.

• When upgrading FactoryTalk Services Platform to version 6.40.00 or later on a computer installed with FactoryTalk View version 13.00 or earlier, the following documents cannot be opened from the FactoryTalk View Studio Help menu:
  • FactoryTalk Services Platform Help
  • FactoryTalk Services Platform Release Notes
  • FactoryTalk Security System Configuration Guide
  • FactoryTalk Alarms and Events System Configuration Guide

First identified in FactoryTalk Service Platform version 6.40.00. [Jira 3289981]

These documents are renamed with the latest version of FactoryTalk Services Platform, and the older version of FactoryTalk View is hard-coded to previous names. You can view these documents in C:\Program Files (x86)\Common File\Rockwell\Help:

• FactoryTalk Services Platform\Help\ENU\index.html
• FactoryTalk Services Platform\Release Notes\ENU\index.html
• ftsec-qs001_-en-e.pdf
• ftae-rm001_-en-e.pdf

You can also view the FactoryTalk Services Platform Help and Release Notes from the FactoryTalk Administration Console Help menu.

• If a string tag whose value includes /C or /N is inserted in a button toggle action's remark, /C or /N is replaced with the tag toggle value instead of remaining as plain text. First reported in version 14.00.00. [Jira 1639150]

  To avoid this issue, do not insert such string tags in a button toggle action's remark.

• The electronic signature's confirmation message doesn't support language switch, which is expected. However, if extended tag properties or time and date variables are inserted in the message, their value string will switch with the application language. First reported in version 14.00.00. [Jira 2332641]

  There is no workaround for this issue.

• If a data log model is configured with the ODBC backup path, and there is no data file in it, the update frequency of the data log trace on TrendPro is incorrect. First reported in version 12.00.00. [Jira 1512669]

  There is no workaround for this issue.

• Annotation cannot show on TrendPro if the retrieval mode is set as Custom and a sampling type is configured. First reported in version 14.00.00. [Jira 3146295]

  To view the annotation, right-click and select Annotation from the context menu.

• If the Live Data policy is set to DCOM, the replication might fail occasionally if automatic synchronization is disabled and the display client is running. First reported in version 13.00.00. [Jira 1485492]

  To resolve this issue, set the Live Data policy to TCP/IP.

• The Tag Browser cannot browse tags after restoring an application including FactoryTalk Directory, restoring FactoryTalk Directory, or installing FactoryTalk Batch on a computer where FactoryTalk View SE is already installed. First reported in version 14.00.00. [Jira 3148385]

  To resolve this issue, after performing any of those actions, restart your computer.

• When prompted to log in to FactoryTalk while using FactoryTalk View SE Application Manager, such as restoring an application with FactoryTalk Directory or opening the SE Application Manager via a remote session, logging in with OpenID Connect causes the login dialog box to stop responding. First reported in version 14.00.00. [Jira 3150878]

  To avoid this issue, use other login types to log in.

FactoryTalk View SE version 15.00.00 has the following changes in functionality since the last release.

Require SSL

If HTTPS is enabled during the installation, the RSViewSE site's Require SSL setting is also enabled in Internet Information Services (IIS), which deactivates the HTTP protocol (with the default port 80).

Upgraded VBA version

Microsoft Visual Basic for Applications (VBA) is upgraded to version 7.1.

The following are the application notes for FactoryTalk View SE version 15.00.00.

Impact of Microsoft deprecating VBScript

Microsoft announced the phased deprecation of VBScript in 2024. VBScript is now an optional feature beginning in Windows 11 24H2 and Windows Server 2025. Many FactoryTalk software products released before September 1, 2026, use VBScript during installation.

FactoryTalk View SE versions 16.00.00 and earlier require VBScript for installation. Installation will fail if VBScript is not enabled.

To mitigate the problem, enable VBScript manually. For more information, see the Knowledgebase Document ID: IN41397 - Impact of Microsoft deprecating VBScript. FactoryTalk software products released after September 1, 2026, no longer rely on VBScript.

System sizing recommendations

When you design and set up a FactoryTalk system, we recommend using the following guidelines. If you find that your system needs to expand beyond these guidelines, contact your Rockwell Automation sales or distributor representative to discuss your application design.

Mitigation for Microsoft DCOM Hardening patch

In response to Microsoft Distributed Component Object Model (DCOM) Hardening patch (MS KB5004442), the minimum DCOM authentication level used by Rockwell Automation products was raised to Packet Integrity.

Important:

Installing this product’s latest version with earlier unpatched versions of other FactoryTalk products or products using Classic OPC DA connections may cause a loss of connectivity due to the difference in DCOM authentication level used. For additional information, see the Knowledgebase Document ID: IN39461 - Microsoft DCOM Hardening Information TOC.

Microsoft releases the DCOM Hardening patch in response to CVE-2021-26414. This patch elevates the minimum DCOM authentication level that is required to establish a DCOM connection. DCOM is used by many Rockwell Automation products and may be affected by the change that is made by the Microsoft patch. For additional information about the affected Rockwell Automation products, see the Knowledgebase Document ID: PN1581 - Product Notification 2022-01-001 - Rockwell Automation products unable to establish proper DCOM connection after installing Microsoft DCOM Hardening patch (MS KB5004442).

Unattended installation

Use command-line parameters to perform an unattended or silent installation of the software.

Command-line parameters

The following table identifies the installation command-line parameters. Command-line parameters are case-insensitive. However, if a specified value includes a space, be sure to enclose the value in quotation marks (for example, "value with spaces").

Error codes

The following table identifies the error codes that can be returned by an installation.

HTTPS enabled by default

If you install Studio Enterprise, Site Edition Server, or FactoryTalk ViewPoint SE on a computer with no FactoryTalk View component installed, the installation enables HTTPS by default. In Internet Information Services (IIS), the RSViewSE site's Require SSL setting is also enabled, deactivating the HTTP protocol (with the default port 80).

If HTTPS is enabled, you must configure a TLS certificate after installation. If you do not configure the certificate, there will be unexpected errors when operating FactoryTalk View SE components. For details on configuring a TLS certificate, see FactoryTalk View Site Edition Installation Guide.

Security requirements

For information on the security considerations when using Rockwell Automation products, including

• File extensions created by Rockwell Automation software, firewall rules, and service dependences, see Knowledgebase Document ID: PN826 - Security considerations when using Rockwell Automation Software Products.
• TCP/UDP ports used by Rockwell Automation products, see Knowledgebase Document ID: BF7490 - TCP/UDP Ports Used by Rockwell Automation Products.

CIS Benchmarks test results

Rockwell Automation conducts tests using domain-joined computers configured according to CIS Benchmarks to help assure that software products perform as expected on computers that are hardened to industry best practices.

For more information about the guidelines, see the Knowledgebase Document ID: QA63609 - Recommended guidelines for hardening software, computer, device, and network systems and infrastructure (CIS Benchmarks).

FactoryTalk View SE version 15.00.00 has been tested on CIS Microsoft Windows 10 (Release 22H2) Benchmark v3.0.0, CIS Microsoft Windows 11 (Release 23H2) Benchmark v3.0.0, CIS Microsoft Windows Server 2019 MS Benchmark v3.0.1, and CIS Microsoft Windows Server 2022 MS Benchmark v3.0.0.

Exceptions settings for FactoryTalk View SE version 15.00.00 are listed.

CIS Microsoft Windows 10 (Release 22H2) Benchmark v3.0.0

• 2.2.4 (L1) Ensure 'Adjust memory quotas for a process' is set to 'Administrators.LOCAL SERVICE.NETWORK SERVICE'.
• 2.2.23 (L1) Ensure 'Generate security audits' is set to 'LOCAL SERVICE.NETWORK SERVICE'.
• 2.2.24 (L1) Ensure 'Impersonate a client after authentication' is set to 'Administrators, LOCAL SERVICE, NETWORK SERVICE, SERVICE'.
• 2.2.36 (L1) Ensure 'Replace a process level token' is set to 'LOCAL SERVICE.NETWORK SERVICE'.
• 5.6 (L1) Ensure 'IIS Admin Service(IISADMIN)' is set to 'Disabled' or 'Not Installed'.
• 5.41 (L1) Ensure 'World Wide Web Publishing Service (W3SVC)' is set to 'Disabled' or 'Not Installed'.

CIS Microsoft Windows 11 (Release 23H2) Benchmark v3.0.0

• 2.2.4 (L1) Ensure 'Adjust memory quotas for a process' is set to 'Administrators.LOCAL SERVICE.NETWORK SERVICE'.
• 2.2.23 (L1) Ensure 'Generate security audits' is set to 'LOCAL SERVICE.NETWORK SERVICE'.
• 2.2.36 (L1) Ensure 'Replace a process level token' is set to 'LOCAL SERVICE.NETWORK SERVICE'.
• 5.6 (L1) Ensure 'IIS Admin Service(IISADMIN)' is set to 'Disabled' or 'Not Installed'.
• 5.40 (L1) Ensure 'World Wide Web Publishing Service (W3SVC)' is set to 'Disabled' or 'Not Installed'.

CIS Microsoft Windows Server 2019 MS Benchmark v3.0.1

• 2.2.3 (L1) Ensure 'Access this computer from the network' is set to 'Administrators, Authenticated Users' (MS only).
• 2.2.6 (L1) Ensure 'Adjust memory quotas for a process' is set to 'Administrators.LOCAL SERVICE.NETWORK SERVICE'.
• 2.2.31 (L1) Ensure 'Generate security audits' is set to 'LOCAL SERVICE.NETWORK SERVICE'.
• 2.2.45 (L1) Ensure 'Replace a process level token' is set to 'LOCAL SERVICE.NETWORK SERVICE'.

CIS Microsoft Windows Server 2022 MS Benchmark v3.0.0

• 2.2.3 (L1) Ensure 'Access this computer from the network' is set to 'Administrators, Authenticated Users' (MS only).
• 2.2.6 (L1) Ensure 'Adjust memory quotas for a process' is set to 'Administrators.LOCAL SERVICE.NETWORK SERVICE'.
• 2.2.31 (L1) Ensure 'Generate security audits' is set to 'LOCAL SERVICE.NETWORK SERVICE'.
• 2.2.45 (L1) Ensure 'Replace a process level token' is set to 'LOCAL SERVICE.NETWORK SERVICE'.

UAC support

Turning off User Account Control (UAC) is not recommended.

VeriSign Universal Root Certification Authority certificate

If the VeriSign Universal Root Certification Authority certificate does not exist on the local computer, the certificate is installed while installing Rockwell Automation software. Use Microsoft Management Console (MMC) to view the certificate in Console Root > Certificates (Local Computer) > Trusted Root Certification Authorities > Certificates.

Memory usage by InfluxDB

To help prevent excessive memory usage by the Influxd.exe process, consider balancing the number of tags being queried and the querying frequency, and adjusting your data retention period (storage duration) to optimize system performance.

Ensuring InfluxDB access during administrator upgrade

If FactoryTalk View SE is upgraded by a different administrator, access to InfluxDB may be restricted because the upgrading administrator lacks permissions to the InfluxDB database.

To ensure uninterrupted access to InfluxDB, do either of the following before upgrading:

• Transfer the InfluxDB access: Copy the .influxdbv2 folder from the current administrator's user profile directory to the upgrading administrator's user profile directory, for example from C:\Users\CurrentAdmin to C:\Users\NewAdmin.
• Authorize the new administrator: Grant the necessary permissions to the new administrator. For more information, see InfluxDB documentation.

However, if the upgrade is completed without any precautions beforehand, you can still restore the InfluxDB access. In addition to either of the operations as described above, you must also reset InfluxDB. To do so, go to C:\Program Files (x86)\Rockwell Software\RSView Enterprise, and then run the SetupInfluxDB.exe /r command to reset InfluxDB.

Restoring data log models within different FactoryTalk Directory

Starting from FactoryTalk View SE version 14.00, the data log configuration for the ODBC database is bound with a specific FactoryTalk Directory. As a result, when importing data log MDF files or restoring an HMI server with data logs within a different FactoryTalk Directory, you must enter a username and password on the Setup tab of the Data Log Models editor to connect to the ODBC database.

KEPServer

If you are using KEPServer Enterprise as an OPC server with FactoryTalk View version 9.00.00 or later and using an HMI tag to connect to a third-party device, you will not be able to access the tag value. The cause is that the security enhancements in FactoryTalk View version 9.00.00 or later affect the communications with third-party devices. To access the tag value, the additional Distributed Component Object Model (DCOM) configuration is required for KEPServer Enterprise on the computers.

For more information about the configuration, see Set DCOM configuration for KEPServer Enterprise in Help.

Considerations for application server host computers

In a network application, it is possible for a single-server computer that meets the recommended requirements to host all of the following components:

• One FactoryTalk View SE Server
• One FactoryTalk Linx data server (which can also be set up as the FactoryTalk Alarms and Events device-based alarm server, or also includes the secondary data server)
• One FactoryTalk Alarms and Events tag-based alarm server
• The FactoryTalk Network Directory

If a network application requires multiple HMI servers, data servers, or alarm servers, to distribute the load, it is recommended that you install the necessary software and run the servers on multiple host computers.

For information about setting up redundant FactoryTalk View SE servers, see FactoryTalk View Site Edition User’s Guide.

TrendPro objects

Clicking on the X-axis or Y-axis takes it into the free layout mode. In this case, anything done to the canvas is how you want it and it does not resize. The free mode does not persist scale and removes tags from the trend. Avoid using the free mode in the trend.

FactoryTalk Batch View HMI controls

Using EChartsWidget .NET control and earlier versions of FactoryTalk Batch View HMI controls in the same FactoryTalk View SE application may have compatibility problems. To avoid such problems, we recommend that you use the built-in version of Batch View HMI controls included in the FactoryTalk View installation package. For example, EChartsWidget of FactoryTalk View version 14.00 and Batch View HMI controls version 2.02 or earlier cannot be used in the same application. To fix this problem, upgrade Batch View HMI controls to version 3.00.