The following are the system requirements for FactoryTalk View SE version 14.00.00 (CPR 9 SR 14).

Hardware requirements

The hardware required with FactoryTalk View SE depends on the demands an application places on the system. Factors that affect the demands include whether a computer hosts application servers such as FactoryTalk View SE server, FactoryTalk Alarms and Events, FactoryTalk Linx, and FactoryTalk Directory, the number of tags logging at the same time, the number of display clients and related components. The greater the demand, the more powerful system is required. In any application, faster processors and more memory will result in better performance. In addition, you should specify a hard drive that has enough disk space to provide virtual memory that is at least twice the size of the physical RAM.

The following is a sample specification of computer hardware to run FactoryTalk View SE applications aligned with the hardware used in product development testing.

Software requirements

Operating systems

FactoryTalk View SE is tested on the following operating systems:

• Windows Server® 2022
• Windows Server 2019
• Windows® 11 (v21H2 and v22H2)
• Windows 10* (v21H2 and v22H2)
• Windows 10 IoT Enterprise 2021 Long-Term Servicing Channel (LTSC)
• Windows 10 IoT Enterprise 2019 Long-Term Servicing Channel (LTSC)

* For more information, see Rockwell Automation Knowledgebase Document ID: IN4493 - Windows 10 Support for the FactoryTalk Suite of Rockwell Software products.

Domain controller requirements

The following operating systems are supported for use as domain controllers for FactoryTalk View SE client computers. Using a domain is recommended for applications that include more than 10 computers. If your application includes 10 or fewer computers, they can be organized in a workgroup.

• Windows Server 2022
• Windows Server 2019

High-resolution display support

Windows 10 v1803 or later is the recommended operating system if running this software with a 2K, 4K, or 8K high-resolution display with scaling up to 125%. For optimal user experiences, use the Windows recommended scaling rate for 2K, 4K, or 8K displays.

Rockwell Automation Test Environment

Rockwell Automation tests software products under a standard configuration of operating systems and antivirus software. For additional information, see the Knowledgebase Document ID: PN24 - Rockwell Software Products and Antivirus Software.

Supported browsers

The following web browsers have been tested and are supported for use with this release:

• Google® Chrome™ browser
• Microsoft® Edge™
• Mozilla® Firefox®

Security requirements

To help meet secure system design requirements, review these publications:

• Configure System Security Features User Manual (publication SECURE-UM001)
• System Security Design Guidelines Reference Manual (publication SECURE-RM001)
• Converged Plantwide Ethernet (CPwE) Design and Implementation Guide (publication ENET-TD001)

To learn about implementing CIP Security, see CIP Security with Rockwell Automation Products Application Technique (publication SECURE-AT001).

FactoryTalk View SE version 14.00.00 has the following new and enhanced features.

New features

• DataLogPro incorporated with InfluxDB

  A new data log engine, DataLogPro collects and stores historical data in InfluxDB, which is custom-built for efficient management of time series data, simultaneously logs a substantial number of tags, and supports periodic and event-driven logging.

• Runtime navigation menu

  The navigation menu simplifies the process of building navigation at design time. At runtime, it automatically populates alarm and automatic diagnostic notifications and supports runtime search that can easily locate associated tags across all displays.

• Radar Chart object

  Radar Chart displays multivariate data in a radial format that is easy to compare multiple parameter or variables, identify strengths and weaknesses across different categories, and analyze complex data in an easy-to-read format.

• .NET Control integrating with Apache E-Chart widgets

  .NET Control supports the open-source JavaScript library Apache E-Charts for configuring new and existing web-based widgets.

• Annotations on TrendPro

  The annotation feature allows for attaching text comments to historical records in FactoryTalk Historian SE or PI Enterprise database, displayed as markers on the trend trace graph. Hovering over a marker reveals the associated text, including the username and time stamp, and can be managed in TrendPro.

• FactoryTalk Historian data source for data grid

  Data grid supports a new data source that is the historical data from FactoryTalk Historian SE, ME, and PI Server within the application.

• Modern Tag Browser user interface

  FactoryTalk View Studio incorporates a modern Tag Browser that includes extended tag properties and expands integers to the bit level.

• HMI components filtering

  The new project Explorer filter limits visibility to items meeting specific criteria.

Enhanced features

• Tag scanning for invisible objects

  FactoryTalk View Studio introduces a new configuration that excludes tag scanning for invisible objects, which eliminates unnecessary resource consumption and optimizes system performance.

• SE Client rendering and scaling

  The automatic display scaling ensures that graphic elements are displayed at the appropriate size on a wide range of displays, regardless of their resolution and DPI configurations.

• Runtime scaling quality improvement

  Due to the upgraded display client rendering engine, the scaling quality of graphic objects, such as drawing object, text, local message, and image is improved.

• Touch interaction improvement at runtime
  • Multi-touch gestures, including zooming in or out in TrendPro and XY Plot, panning in TrendPro and XY Plot, and scrolling in lists of data grid and alarm and event log viewer.
  • Toolbar icon size configurations in TrendPro, XY Plot, and Data Grid, facilitating touch operations.
• Multi-language switching

  Language switching is extended to more dialog boxes, such as login, e-signature, and context menus of alarms and events objects.

• Multi-monitor display docking and sizing

  A new option for multi-monitor configuration determines whether to dock the navigation banner or sidebar to the edge of a specified single monitor and run the main display maximized on a specified single monitor.

• TrendPro and XY Plot enhancements

  These objects support new VBA methods PrintChart and ShowToolbarButton.

• Push buttons modernized with customization of line border style and compatibility for rounded rectangular shapes with adjustable corner radius:
  • Button
  • Momentary button
  • Maintained button
  • Latched button
  • Multistate button
  • Interlocked button
  • Ramp button
• Custom user message for toggle action

  Button adds the Remark option for the toggling tag value action. It supports tags and parameters and incorporates /c and /n placeholders for current and new tag values.

• Objects enhanced with the electronic signature capability added by the E-Signature tab:
  • Maintained button
  • Latched button
  • Interlocked button
  • Ramp button
  • Control List Selector
  • Piloted Control List Selector
• Embedded variables introduced in electronic signature's confirmation

  The strings for electronic signature's confirmation messages supports the inserting of embedded variables that are numeric, string, and date or time.

• Default color of graphic objects

  FactoryTalk View Studio provides an option to change the default color of graphic objects where you can choose the new or the legacy default color.

• Expiring license notification

  FactoryTalk View shows the notification of expiring licenses so that you can update your licenses in a timely manner.

• Add Component Tool

  The FactoryTalk View SE installation package includes this tool that programmatically adds component files to an existing HMI project without having to use FactoryTalk View Studio.

• PlantPAx Library of Process Objects

  The version of PlantPAx Library of Process Objects installed with FactoryTalk View SE is upgraded to v5.10.00, which is supplemented with files for multi-language strings and local messages.

The following list identifies the anomalies corrected in FactoryTalk View SE version 14.00.00.

• With an object selected, moving the mouse with the Shift key pressed moves the object. First reported in version 13.00.00. [Jira 2263096]
• When a PNG image is set as wallpaper, the image appears pixelated upon resizing at runtime. First reported in version 14.00.00. [Jira 1686054]
• Text on objects, such as local message, text, and button do not show correctly upon resizing at runtime. First reported in version 11.00.00. [Jira 676272]
• Pop-up windows in FactoryTalk View Studio do not open on the primary display when the secondary display is disconnected. First identified in FactoryTalk View version 12.00.00. [Jira 1927267]
• With an object selected, if you move the cursor outside of the object, pressing an arrow key doesn't move it. First reported in version 12.00.00. [Jira 446000]
• After setting a display to invisible briefly and then back to visible with VBA, some part of the display doesn't show correctly on the display client. First reported in version 13.00.00. [Jira 2287156]
• Pressing the Spacebar cannot select any components that you want to delete. First reported in version 13.00.00. [Jira 2290525]
• In certain remote desktop configurations using multi-monitors with different resolutions, connecting to the FactoryTalk View SE client using the smaller resolution monitor will not allow the client to resize correctly. First reported in version 13.00.00. [Jira 2319700]
• In a two-monitor deployment, when clicking a command button on a monitor to open two displays, only one display shows on the current monitor; the other display shows on another monitor. First reported in version 13.00.00. [Jira 2225427]
• When launching Symbol Factory and using the search function, searching for the text "chain" will cause the process SymbolFactory3.exe to close. First reported in version 13.00.00. [Jira 2165364]
• Occasionally, when plotting a data log file from a trend in FactoryTalk View File Viewer, some of the pens are not displayed on the chart. First reported in version 13.00.00. [Jira 2194379]
• Occasionally, while logging into FactoryTalk View SE with a Windows-linked user or a FactoryTalk user, the process SaUserServ.exe will close. If this occurs while logging in or out, a dialog box will appear that states "Login\Logout in progress" and you will be unable to interact with the FactoryTalk View SE Client. First reported in version 10.00.00. [Jira 2143301]
• Parameter passing a tag list doesn't execute when the Display command is issued, if the display's name is one of the parameters and one of the other parameters also has a space in it. First reported in version 12.00.00. [Jira 2095700]
• The execution of a script with the ScriptExecute command becomes slow after running it many times. First reported in version 13.00.00. [Jira 2041348]
• Running a PowerShell script many times to create a tag group, adding tags to the group, writing to the tags, and then removing the tag group, the time required to run the script increases over a period of time. First reported in version 11.00.00. [Jira 1943300]
• A graphic display with the Replace display type does not actually replace the existing one. The previous display stays open in the background. First reported in version 11.00.00. [Jira 1328133]
• When opening RecipePro+ with many recipe files in FactoryTalk View Studio or the display client, it takes a long time to open RecipePro+ or RecipePro+ stops responding. First reported in version 13.00.00. [Jira 1917081]
• On an operating system whose regional setting is not English, when using a tag in the embedded variable as a caption on an object, a period shows on the caption even though the decimal places are set to 0. First reported in version 13.00.00. [Jira 1749727]
• When using the PrimaryServerStatus or SecondaryServerStatus expression in an event and using certain relational operators, the expression does not evaluate correctly to trigger the event action. First reported in version 13.00.00. [Jira 1884110]
• When navigating displays containing BMP images, the number of Graphics Device Interface (GDI) objects used increases and could lead to the display client closing unexpectedly. First reported in version 12.00.00. [Jira 1912814]
• Using on-screen keyboard on display clients leads to performance issues over time and you have to restart the computers. First reported in version 12.00.00. [Jira 1856048]
• A display client has the ActiveX signature button dialog box open when the client automatically logs out after a period of inactivity. After the logout occurs, a blank screen shows, and no login dialog box is available to log back into the client. First reported in version 12.00.00. [Jira 1864868]
• When navigating between displays in a display client, memory management issues may cause the FactoryTalk View SE client process (DisplayClient.exe) to close unexpectedly. First reported in version 12.00.00. [Jira 1676061]
• When hiding part of a grouped global object by clearing objects in the Object Explorer, you can no longer move the global object on a display. First reported in version 13.00.00. [Jira 1738868]
• After adding an image to a graphic display that is zoomed in or out, the image doesn't retain its original height and width properties. First reported in version 13.00.00. [Jira 1766008]
• At runtime, using Ctrl+F4 cannot close the active display with an alarm and event object, such as alarm and event summary, alarm and event banner, or alarm and event log viewer. First reported in version 12.00.00. [Jira 1732736]
• On a display whose resolution is larger than the monitor, clicking a maintained push button doesn't work. First reported in version 13.00.00. [Jira 1622665]
• The IdleDetect ActiveX utility is used to automatically log out the current user after a pre-determined time and log in a view-only user. If the user opens the dialog box from the built-in electronic signature object and the IdleDetect logs out the current user, the electronic signature dialog box will remain open even if a new user logs in and displays are changed. If the electronic signature dialog box is then completed and submitted, it will attempt to complete the action but as the currently logged in user, which in this case is a view-only user. This results in the original user being logged in the FactoryTalk Diagnostic message while the User field of the message contains the view-only user. First reported in version 12.00.00. [Jira 1589190]
• The momentary push button doesn't remain pressed if an existing numeric input object is configured with the disable state. First reported in version 12.00.00. [Jira 1604546]
• On an operating system whose regional setting is not English, the value that is rounded up in an embedded variable doesn't show correctly with a non-English decimal symbol. First reported in version 13.00.00. [Jira 3065291]
• Loading a TrendPro template will sometimes trigger an error: "System.ArgumentNullException: Value cannot be null". First reported in version 13.00.00. [Jira 3085622]
• When using an Electronic Signature button, you're able to use the same user for the Operator and Counter Signatory when the Operator is a domain user logged in with the format <domain>\<username> and you omit the domain name in the Counter Signatory box, for example <username>. It is expected that you cannot use the same user for the Operator and Counter Signatory. First reported in version 12.00.00. [Jira 3052835]
• After a reference object is rotated, it appears distorted upon closing and reopening the reference display. First reported in version 13.00.00. [Jira 3074380]

• If a string tag whose value includes /C or /N is inserted in a button toggle action's remark, /C or /N is replaced with the tag toggle value instead of remaining as plain text. First reported in version 14.00.00. [Jira 1639150]

  To avoid this issue, do not insert such string tags in a button toggle action's remark.

• The electronic signature's confirmation message doesn't support language switch, which is expected. However, if extended tag properties or time and date variables are inserted in the message, their value string will switch with the application language. First reported in version 14.00.00. [Jira 2332641]

  There is no workaround for this issue.

• If a data log model is configured with the ODBC backup path, and there is no data file in it, the update frequency of the data log trace on TrendPro is incorrect. First reported in version 12.00.00. [Jira 1512669]

  There is no workaround for this issue.

• Annotation cannot show on TrendPro if the retrieval mode is set as Custom and a sampling type is configured. First reported in version 14.00.00. [Jira 3146295]

  To view the annotation, right-click and select Annotation from the context menu.

• Reference objects are distorted if you first import displays with reference objects of version 13 or earlier, and then import global object displays. First reported in version 14.00.00. [Jira 3160004]

  To avoid this issue, import global object displays first.

• If the Live Data policy is set to DCOM, the replication might fail occasionally if automatic synchronization is disabled and the display client is running. First reported in version 13.00.00. [Jira 1485492]

  To resolve this issue, set the Live Data policy to TCP/IP.

• The Tag Browser cannot browse tags after restoring an application including FactoryTalk Directory, restoring FactoryTalk Directory, or installing FactoryTalk Batch on a computer where FactoryTalk View SE is already installed. First reported in version 14.00.00. [Jira 3148385]

  To resolve this issue, after performing any of those actions, restart your computer.

• When prompted to log in to FactoryTalk while using FactoryTalk View SE Application Manager, such as restoring an application with FactoryTalk Directory or opening the SE Application Manager via a remote session, logging in with OpenID Connect causes the login dialog box to stop responding. First reported in version 14.00.00. [Jira 3150878]

  To avoid this issue, use other login types to log in.

• FactoryTalk Directory clients are losing communication with the FactoryTalk Directory Server which disrupts other Rockwell Automation software products that rely on the FactoryTalk Directory, such as Studio 5000 Logix Designer or FactoryTalk View Site Edition. The root cause is an anomaly with leap year handling in a FactoryTalk Alarms and Events service causing high CPU and memory usage when the system date is February 28 in non-leap years. For more information, see Product Notice 2025-03-001 – FactoryTalk® Alarms and Events anomaly causes High CPU and Memory usage preventing a FactoryTalk® Directory Client from communicating with the FactoryTalk® Directory Server. First identified in FactoryTalk Services Platform version 6.40.00. [Jira 4180731]
Corrected in FactoryTalk Services Platform version 6.60.00.

• When upgrading FactoryTalk Services Platform to version 6.40.00 or later on a computer installed with FactoryTalk View version 13.00 or earlier, the following documents cannot be opened from the FactoryTalk View Studio Help menu:
  • FactoryTalk Services Platform Help
  • FactoryTalk Services Platform Release Notes
  • FactoryTalk Security System Configuration Guide
  • FactoryTalk Alarms and Events System Configuration Guide

First identified in FactoryTalk Service Platform version 6.40.00. [Jira 3289981]

These documents are renamed with the latest version of FactoryTalk Services Platform, and the older version of FactoryTalk View is hard-coded to previous names. You can view these documents in C:\Program Files (x86)\Common File\Rockwell\Help:

• FactoryTalk Services Platform\Help\ENU\index.html
• FactoryTalk Services Platform\Release Notes\ENU\index.html
• ftsec-qs001_-en-e.pdf
• ftae-rm001_-en-e.pdf

You can also view the FactoryTalk Services Platform Help and Release Notes from the FactoryTalk Administration Console Help menu.

• After some time, a FactoryTalk View SE client cannot navigate to any displays, and FactoryTalk View Studio cannot open any displays. A diagnostic error appears when attempting to open a display: "Failed to load the VBA project for the display 'display_name' (Error: 0X800030002). The display cannot be displayed at run-time". First reported in version 12.00.00. [Jira 4949694]

  This issue occurs due to the unintended handling of temporary files created when displays are opened in either FactoryTalk View SE client or FactoryTalk View Studio, especially within the Windows Remote Desktop Server (RDS) environment. For specific causes and associated solutions, see Knowledgebase Document ID: BF27588 - FactoryTalk View SE - No longer able to open displays in FactoryTalk View Studio or FactoryTalk View SE Client.

• Applying color animations to an object group as well as to the individual objects in the group causes unexpected behaviors. First reported in version 8.00.00. [346758]
  To set up color animations for an object group, either apply the color animations to the group, or to the individual objects in the group.

• When data logging is configured to log to a remote computer, after changing the current logged-on account from an administrator to a standard user, the DataLogOn command cannot be run. First reported in version 11.00.00. [Jira 1002629]
  To resolve this issue, follow the steps to add the user in the ServerFramework DCOM security setting:
  1. On the computer on which you plan to run data logging, click Start > Run.
  2. In the Open box, type dcomcnfg, and then press Enter.
  3. In the Component Services window, on the left side, double-click Component Services > Computers > My Computer > DCOM Config.
  4. In the Applications list, under DCOM Config, right-click ServerFramework, and then click Properties.
  5. In the ServerFramework Properties dialog box, click the Security tab.
  6. Select Customize for all the properties on the Security tab.
  7. For each property, click Edit, add the user, and then grant all permissions for the user.

• Changes made to the LinkAnimation, LinkConnections, LinkSize, or LinkToolTipText property do not work on existing reference objects. First reported in version 13.00.00. [Jira 1197803]
  The changes will work on newly created reference objects.

• If FactoryTalk Batch View is installed with the default port 443, and then FactoryTalk View SE is installed with HTTPS enabled on the same computer, which also configures port 443, this will cause a port conflict. As a result, FactoryTalk Batch View client and HMI user controls cannot communicate with the FactoryTalk Batch View server. First reported in version 13.00.00. [Jira 1525370]
  To resolve this issue, after the installation, change the port number used by FactoryTalk View SE in:
  • Site binding in Internet Information Services (IIS) Manager
  • FactoryTalk View SE's HTTPS protocol properties in FactoryTalk Administration Console

• If a FactoryTalk View SE datalog becomes disconnected from a remote ODBC database and then eventually becomes reconnected, it fails to continue logging data to the ODBC database. First reported in version 8.20.00. [359289]
  To resolve this issue, follow the steps below:
  1. In the datalog configuration, specify a backup ODBC database. If a disconnection occurs to the primary ODBC database, the logging of data will now continue to the backup ODBC database.
  2. The connection to the primary ODBC database has recovered and you do not have a backup ODBC database configured. To make the datalog resume logging to the primary ODBC database, issue the command Datalogoff <name of datalog> and then the command Datalogon <name of datalog>.
     For additional information, see Knowledgebase Document ID: BF10231 - FactoryTalk View SE datalog fails to continue when disconnected and reconnected to a remote ODBC database.

• When Alarm and Event Log Viewer is opened from the FactoryTalk View SE Client but cannot get events from the SQL Server database, the FactoryTalk View SE Client does not respond for a few minutes. First reported in version 7.00.00. [344892]
  To resolve this problem, on the toolbar of Alarm and Event Log Viewer, click Stop to stop reading events from the database.

• When login from ThinManager directly to FactoryTalk View SE Client, some warnings about the password do not show on FactoryTalk View SE Client. For example, the password expires or will expire, or the password needs to be changed. First reported in version 10.00.00. [367304]
  To resolve the issue, check messages in FactoryTalk Diagnostics and follow the instructions accordingly.

• When multiple SE clients are launched simultaneously on the same computer, the startup of the SE clients may not respond at the Loading Command Server stage. First reported in version 8.10.00. [368162]
  To resolve this issue, create a Windows batch file and add a Pause 5 command between the launch of each SE client file. This will allow the start of each SE client to be offset from each other.

• Timeout may occur when you perform backup or restore operation through an unstable or slow network. First reported in version 8.10.00. [355276]
  To resolve this issue, open the Registry Editor of the computer that runs the tool, update the registry key CompressTimeout to a value larger than 1200 and try again. The key is in HKEY_CURRENT_USER\Software\Rockwell Software\RSView Enterprise\DistributeApplicationManager\Settings.

• During the restore operation, when overwriting components of a running HMI server, some components of the server may still exist in the HMI folder after you restart the computer. This happens when the names of these components do not exist in the archived HMI file. First reported in version 8.10.00. [354220]

• There is a possibility that some object properties that are configured in character sets for east Asian languages such as Chinese or Japanese, will display a question mark in the result list when you use the Find and Replace, Cross Reference or Undo feature. First reported in version 7.00.00. [338894]
  To resolve this problem, go to Control Panel > Regional and Language Options, and select the appropriate language to match the language version desired.

• When registering or unregistering an ActiveX Control object in FactoryTalk View Studio with User Account Control (UAC) enabled on the operating system, an error message shows. First reported in version 8.00.00. [346124]
  To avoid this problem, before registering or unregistering an ActiveX Control object, do one of the following:
  • Turn off UAC and restart the computer
  • Run FactoryTalk View Studio as administrator

• If you copy and paste a PNG image into an application, the image might appear blurred. First reported in version 7.00.00. [337726]
  To avoid this issue, import the image into the Image folder first, and then insert the image into the application from the Image folder.

• VBA execution may pause temporarily while an HMI server is replicating. First reported in version 7.00.00. [361749]

• During replication some project information may fail to replicate to secondary servers. First reported in version 8.00.00. [347733]
  To resolve this issue, restart these secondary servers and replicate again. If the replication still fails, cancel the redundancy configuration and delete HMI project from secondary servers, restart secondary servers, and configure the redundancy again.

• If you configure NIC speed remotely to Auto, (rather than to 100 Mb Full), it doubles the amount of time to open the tag editor. First reported in version 6.10.00. [270579]
  To avoid this issue, we recommend that you configure NIC speed to the highest value possible.

• When running FactoryTalk View SE redundant applications on Windows 10 Professional or Enterprise v1607 operating systems, initiating a network connectivity break by disabling NIC adaptors in Device Manager can cause application failures requiring a restart of the application. This issue was introduced in the Windows 10 v1607 feature build. First reported in version 9.00.00. [363223]
  To avoid this problem, run the Microsoft Hotfix KB3201845 outlined in https://support.microsoft.com/en-us/kb/3201845.
  Alternatively, you can run Windows 10 v1703 or other supported operating systems where this issue is not present.
  For more information about Windows 10 operating system support, see Knowledgebase Document ID: IN4493 - Windows 10 Support for the FactoryTalk Suite of Rockwell Software products.
  For more information about Windows Server 2016 operating system support, see Knowledgebase Document ID: IN4718 - Windows Server 2016 Support for the FactoryTalk Suite of Rockwell Software products.

• If IPv6 is not supported or is disabled in your network environment, when you use FactoryTalk View Studio on Windows 8.1, Windows 8, Windows Server 2012 R2, or Windows Server 2012, the network communication performance may be slow. First reported in version 8.00.00. [347310]
  To resolve this issue, you may need to disable IPv6 on your computer or enable IPv6 in your network environment. Contact your IT department for details.

• If your system is experiencing HMI tag failures and wireframing, you may have a port conflict. Check the event log for the message: "Unable to establish connection with Live Data using TCP/IP protocol. Port may be in use by another process." The HMI tag failures could occur on any operating system due to dynamic port range changes. First reported in version 5.10.00. [264248]
  To resolve this, you will need to manually change the port. For additional information on how to do this, see Knowledgebase Document ID: QA7128 - FactoryTalk View Site Edition: Unable to establish connection with Live Data using TCP/IP protocol.

• On Microsoft Surface tablets, the press and hold gesture may not open a component's menu if the component is a text box. First identified in FactoryTalk View 9.00.00. [362400]
  To work around this problem, use a mouse and right-click the component to open the menu.

• Updating to the new KEPServer Enterprise version, V5.7, may require updating the OPC Data Server configuration after a restoring an application file. First reported in version 6.10.00. [276028]
  To resolve this issue, on the OPC Data Server configuration tab, update the computer name then restart the computer before browsing for the new Prog ID for KEPServer Enterprise.

• Timeout may occur when you try to load large amounts of data points from an ODBC data source such as SQL Server, and the Trend object does not show the historical data. First reported in version 7.00.00. [343026]
  To resolve this issue, open the Registry Editor, update the key DatalogOdbcDbTimeout to a larger value in the following two locations, and try again:

  HKEY_USERS\.DEFAULT\Software\Rockwell Software\RSView Enterprise\Data Log

  HKEY_USERS\S-1-5-18\Software\Rockwell Software\RSView Enterprise\Data Log

• When switching from Daylight Saving Time back to Standard Time, you will see two 1:00 hours on the trend chart of a TrendPro object. If you trend data from data logs, one hour data is not displayed on the trend chart and seems to be lost. All data actually is in the database and no data is lost. First reported in version 9.00.00. [363699]
  To view the data that is not displayed, add a real-time trace to the chart. For more information, see Knowledgebase Document ID: QA4519 - Trends and Daylight Saving Time (DST).

• HMI project folder does not replicate to secondary HMI Server. This issue can be caused by a couple of situations. One cause could be the size of the HMI project file being larger than the maximum allowable file transfer size. The other cause could be the replication taking longer than the default time limit of 20 minutes.
  To resolve this issue, change the limit size to an acceptable value or set the limit time to a larger value. For more instructions, see Knowledgebase Document ID: QA3577 - FactoryTalk View Site Edition HMI Project Replication Process Steps.

• The reference object of a momentary button shows an incorrect initial state when the display containing the reference object is run on the FactoryTalk View SE client. First reported in version 11.00.00. [Jira 845437]
  After pressing the momentary button, the state returns to normal.

• At runtime, the context menu of Trend cannot be shown on the screen when trying to trigger by pen or finger. First reported in version 12.00.00. [Jira 42333]
  Use a mouse or another pointing device to access the context menu of the Trend.

• Unable to change the historian server on a TrendX object for pens in the Model column. First reported in version 10.00.00. [Jira 42006]
  There is no workaround for this anomaly. However, TrendPro supports the change of the historian server from the configuration page.

FactoryTalk View SE version 14.00.00 has the following changes in functionality since the last release.

Restoring data log models within different FactoryTalk Directory

Starting from FactoryTalk View SE version 14.00, the data log configuration for the ODBC database is bound with a specific FactoryTalk Directory. As a result, when importing data log MDF files or restoring an HMI server with data logs within a different FactoryTalk Directory, you must enter a username and password on the Setup tab of the Data Log Models editor to connect to the ODBC database.

Default high DPI settings

To better support the FactoryTalk View SE Client and FactoryTalk View Studio on high-DPI monitors, the high DPI settings of DisplayClient.exe and VStudio.exe are updated by default upon installation with these check boxes selected:

• Use this setting to fix scaling problems for this program instead of the one in Setting.
• Override high DPI scaling behavior.

Client Install Portal removed

It's no longer supported to install SE clients through the web browser.

The following are the application notes for FactoryTalk View SE version 14.00.00.

Impact of Microsoft deprecating VBScript

Microsoft announced the phased deprecation of VBScript in 2024. VBScript is now an optional feature beginning in Windows 11 24H2 and Windows Server 2025. Many FactoryTalk software products released before September 1, 2026, use VBScript during installation.

FactoryTalk View SE versions 16.00.00 and earlier require VBScript for installation. Installation will fail if VBScript is not enabled.

To mitigate the problem, enable VBScript manually. For more information, see the Knowledgebase Document ID: IN41397 - Impact of Microsoft deprecating VBScript. FactoryTalk software products released after September 1, 2026, no longer rely on VBScript.

System sizing recommendations

When you design and set up a FactoryTalk system, we recommend using the following guidelines. If you find that your system needs to expand beyond these guidelines, contact your Rockwell Automation sales or distributor representative to discuss your application design.

Mitigation for Microsoft DCOM Hardening patch

Installing this product’s latest version with earlier unpatched versions of other FactoryTalk products or products using Classic OPC DA connections may cause a loss of connectivity due to the difference in DCOM authentication level used. For additional information, see the Knowledgebase Document ID: IN39461 - Microsoft DCOM Hardening Information TOC.

Unattended installation

Use command-line parameters to perform an unattended or silent installation of the software.

Command-line parameters

The following table identifies the installation command-line parameters. Command-line parameters are case-insensitive. However, if a specified value includes a space, be sure to enclose the value in quotation marks (for example, "value with spaces").

Error codes

The following table identifies the error codes that can be returned by an installation.

If you install Studio Enterprise, Site Edition Server, or FactoryTalk ViewPoint SE on a computer with no FactoryTalk View component installed, the installation enables HTTPS by default.

If HTTPS is enabled, you must configure a TLS certificate after installation. If you do not configure the certificate, there will be unexpected errors when operating FactoryTalk View SE components. For details on configuring a TLS certificate, see FactoryTalk View Site Edition Installation Guide.

Security requirements

• File extensions created by Rockwell Automation software, firewall rules, and service dependences, see Knowledgebase Document ID: PN826 - Security considerations when using Rockwell Automation Software Products.
• TCP/UDP ports used by Rockwell Automation products, see Knowledgebase Document ID: BF7490 - TCP/UDP Ports Used by Rockwell Automation Products.

CIS Benchmarks test results

Rockwell Automation conducts tests using domain-joined computers configured according to CIS Benchmarks to help assure that software products perform as expected on computers that are hardened to industry best practices.

For more information about the guidelines, see the Knowledgebase Document ID: QA63609 - Recommended guidelines for hardening software, computer, device, and network systems and infrastructure (CIS Benchmarks).

FactoryTalk View SE version 14.00.00 has been tested on CIS Microsoft Windows 10 Enterprise Benchmark v2.0.0, CIS Microsoft Windows Server 2019 Standard Benchmark v2.0.0, CIS Microsoft Windows 11 Enterprise Benchmark v2.0.0, and CIS Microsoft Windows Server 2022 Standard Benchmark v2.0.0.

Exceptions settings for FactoryTalk View SE version 14.00.00 are listed.

CIS Microsoft Windows 10 Enterprise Benchmark v2.0.0

• 2.2.4 (L1) Ensure 'Adjust memory quotas for a process' is set to 'Administrator, LOCAL SERVICE, NETWORK SERVICE' - FactoryTalk View SE adds IIS APPPOOL\.NET v4.5 and IIS APPPOOL\.NET v4.5 Classic groups for installation, and adds IIS APPPOOL\DefaultAppPool group for operations of remote HMI server.
• 2.2.23 (L1) Ensure 'Generate security audits' is set to 'LOCAL SERVICE, NETWORK SERVICE' - FactoryTalk View SE adds IIS APPPOOL\.NET v4.5 and IIS APPPOOL\.NET v4.5 Classic groups for installation, and adds IIS APPPOOL\DefaultAppPool group for operations of remote HMI server.
• 2.2.24 (L1) Ensure 'Impersonate a client after authentication' is set to 'Administrators, LOCAL SERVICE, NETWORK SERVICE, SERVICE' - FactoryTalk View SE adds IIS_IUSRS group for installation.
• 2.2.36 (L1) Ensure 'Replace a process level token' is set to 'LOCAL SERVICE, NETWORK SERVICE' - FactoryTalk View SE adds IIS APPPOOL\.NET v4.5 and IIS APPPOOL\.NET v4.5 Classic groups for installation, and adds IIS APPPOOL\DefaultAppPool group for operations of remote HMI server.
• 5.6 (L1) Ensure 'IIS Admin Service (IISADMIN)' is set to 'Disabled' or 'Not Installed' - FactoryTalk View requires this service to be enabled.
• 5.41 (L1) Ensure 'World Wide Web Publishing Service (W3SVC)' is set to 'Disabled' or 'Not Installed' - FactoryTalk View requires this service to be enabled.

CIS Microsoft Windows Server 2019 Standard Benchmark v2.0.0

• 2.2.3 Ensure 'Access this computer from the network' is set to 'Administrators, Authenticated users' (MS only) - FactoryTalk Services Platform requires NETWORK service account in policy.
• 2.2.6 (L1) Ensure 'Adjust memory quotas for a process' is set to 'Administrator, LOCAL SERVICE, NETWORK SERVICE' - FactoryTalk View SE adds IIS APPPOOL\.NET v4.5 and IIS APPPOOL\.NET v4.5 Classic groups for installation, and adds IIS APPPOOL\DefaultAppPool group for operations of remote HMI server.
• 2.2.30 (L1) Ensure 'Generate security audits' is set to 'LOCAL SERVICE, NETWORK SERVICE' - FactoryTalk View SE adds IIS APPPOOL\.NET v4.5 and IIS APPPOOL\.NET v4.5 Classic groups for installation, and adds IIS APPPOOL\DefaultAppPool group for operations of remote HMI server.
• 2.2.44 (L1) Ensure 'Replace a process level token' is set to 'LOCAL SERVICE, NETWORK SERVICE' - FactoryTalk View SE adds IIS APPPOOL\.NET v4.5 and IIS APPPOOL\.NET v4.5 Classic groups for installation, and adds IIS APPPOOL\DefaultAppPool group for operations of remote HMI server.

CIS Microsoft Windows 11 Enterprise Benchmark v2.0.0

• 2.2.4(L1) Ensure 'Adjust memory quotas for a process' is set to 'Administrators, LOCAL SERVICE, NETWORK SERVICE' - FactoryTalk View SE adds IIS APPPOOL\.NET v4.5 and IIS APPPOOL\.NET v4.5 Classic groups for installation, and adds IIS APPPOOL\DefaultAppPool group for operations of remote HMI server.
• 2.2.23(L1) Ensure ‘Generate security audits‘is set to 'LOCAL SERVICE, NETWORK SERVICE' - FactoryTalk View SE adds IIS APPPOOL\.NET v4.5 and IIS APPPOOL\.NET v4.5 Classic groups for installation, and adds IIS APPPOOL\DefaultAppPool group for operations of remote HMI server.
• 2.2.24 (L1) Ensure 'Impersonate a client after authentication' is set to 'Administrators',Local SERVICE,NETWORK SERVICE,SERVICE' - FactoryTalk View SE adds IIS_IUSRS group for installation.
• 2.2.36(L1) Ensure 'Replace a process level token' is set to 'LOCAL SERVICE, NETWORK SERVICE' - FactoryTalk View SE adds IIS APPPOOL\.NET v4.5 and IIS APPPOOL\.NET v4.5 Classic groups for installation, and adds IIS APPPOOL\DefaultAppPool group for operations of remote HMI server.
• 5.6(L1) Ensure 'IIS Admin Service (IISADMIN) is set to 'Disabled' or 'Not Installed' - FactoryTalk View requires this service to be enabled.
• 5.41(L1) Ensure 'World Wide Web Publishing Service (W3SVC)' is set to 'Disabled' or 'Not Installed' - FactoryTalk View requires this service to be enabled.

CIS Microsoft Windows Server 2022 Standard Benchmark v2.0.0

• 2.2.3 Ensure 'Access this computer from the network' is set to 'Administrators, Authenticated users' (MS only) - FactoryTalk Services Platform requires NETWORK service account in policy.
• 2.2.6 (L1) Ensure 'Adjust memory quotas for a process' is set to 'Administrators, LOCAL SERVICE, NETWORK SERVICE' - FactoryTalk View SE adds IIS APPPOOL\.NET v4.5 and IIS APPPOOL\.NET v4.5 Classic groups for installation, and adds IIS APPPOOL\DefaultAppPool group for operations of remote HMI server.
• 2.2.30 (L1) Ensure 'Generate security audits' is set to 'LOCAL SERVICE, NETWORK SERVICE' - FactoryTalk View SE adds IIS APPPOOL\.NET v4.5 and IIS APPPOOL\.NET v4.5 Classic groups for installation, and adds IIS APPPOOL\DefaultAppPool group for operations of remote HMI server.
• 2.2.44 (L1) Ensure 'Replace a process level token' is set to 'LOCAL SERVICE,NETWORK SERVICE' - FactoryTalk View SE adds IIS APPPOOL\.NET v4.5 and IIS APPPOOL\.NET v4.5 Classic groups for installation, and adds IIS APPPOOL\DefaultAppPool group for operations of remote HMI server.

UAC support

Turning off User Account Control (UAC) is not recommended.

VeriSign Universal Root Certification Authority certificate

If the VeriSign Universal Root Certification Authority certificate does not exist on the local computer, the certificate is installed while installing Rockwell Automation software. Use Microsoft Management Console (MMC) to view the certificate in Console Root > Certificates (Local Computer) > Trusted Root Certification Authorities > Certificates.

KEPServer

If you are using KEPServer Enterprise as an OPC server with FactoryTalk View version 9.00.00 or later and using an HMI tag to connect to a third-party device, you will not be able to access the tag value. The cause is that the security enhancements in FactoryTalk View version 9.00.00 or later affect the communications with third-party devices. To access the tag value, additional Distributed Component Object Model (DCOM) configuration is required for KEPServer Enterprise on the computers.

For more information about the configuration, see Set DCOM configuration for KEPServer Enterprise in Help.

Considerations for application server host computers

In a network application, it is possible for a single-server computer that meets the recommended requirements to host all of the following components:

• One FactoryTalk View SE Server
• One FactoryTalk Linx data server (which can also be set up as the FactoryTalk Alarms and Events device-based alarm server, or also includes the secondary data server)
• One FactoryTalk Alarms and Events tag-based alarm server
• The FactoryTalk Network Directory

If a network application requires multiple HMI servers, data servers, or alarm servers, to distribute the load, it is recommended that you install the necessary software and run the servers on multiple host computers.

For information about setting up redundant FactoryTalk View SE servers, see FactoryTalk View Site Edition User’s Guide.

TrendPro objects

Clicking on the X-axis or Y-axis takes it into the free layout mode. In this case, anything done to the canvas is how you want it and it does not resize. The free mode does not persist scale and removes tags from the trend. Avoid using the free mode in the trend.

FactoryTalk Batch View HMI controls

Using EChartsWidget .NET control and earlier versions of FactoryTalk Batch View HMI controls in the same FactoryTalk View SE application may have compatibility problems. To avoid such problems, we recommend that you use the built-in version of Batch View HMI controls included in the FactoryTalk View installation package. For example, EChartsWidget of FactoryTalk View version 14.00 and Batch View HMI controls version 2.02 or earlier cannot be used in the same application. To fix this problem, upgrade Batch View HMI controls to version 3.00.

Resolve error 0x80010100

In some rare cases, FactoryTalk Live Data might fail to call FactoryTalk View SE with an error 0x80010100. This is because the application exceeds the limit of posted messages per message queue defined in Windows. By default, there is a limit of 10,000 posted messages per message queue in Windows.

To resolve this problem, you need to manually increase the limit by modify the USERPostMessageLimit registry key.

1. Navigate to HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Windows NT > CurrentVersion > Windows, and then double-click USERPostMessageLimit.
2. Select Decimal, and then increase the value.