ControlLogix Redundancy Compatible Software for Revision 34.052_kit1

Catalog Numbers: ControlLogix® 5570 controllers*

(1) You must download a FactoryTalk Alarm and Events patch. See Knowledgebase Article Master list of all available Patch TOCs.

(2) The installation of FactoryTalk View Site Edition also installs FactoryTalk Services Platform, which installs FactoryTalk Alarms and Events. Also, if you download and install the latest FactoryTalk Services Patch Rollup, this patch automatically installs the patch for FactoryTalk Alarms and Events.

(3) Use the most recent FactoryTalk Batch Patch Roll-up with this redundancy firmware revision. For the most recent patch roll-up, see Knowledgebase Article Master list of all available Patch TOCs.

(4) For the most recent FactoryTalk Linx patch roll-up, see Rockwell Automation Knowledgebase Answer ID Knowledgebase Article Master list of all available Patch TOCs.

Digitally Signed Ethernet Module Firmware for Revision 34.052_kit1

Catalog Numbers: 1756-EN2T/C, 1756-EN2TXT/C 1756-EN2T/D, 1756-EN2TK/D, 1756-EN2TXT/D, 1756-EN2TR/B, 1756-EN2TRXT/B, 1756-EN2TR/C, 1756-EN2TRK/C, 1756-EN2TRXT/C 1756- EN2TP/A, 1756-EN2TPK/A, 1756-EN2TPXT/A, 1756-EN2F/B, 1756-EN2FK/B, 1756-EN2F/C, 1756-EN2FK/C

Digitally signed firmware provides more security over the unsigned firmware. This firmware is different based on the EtherNet/IP™ communication modules you use.

ControlLogix Redundancy System Components Revision 34.052_kit1

Catalog Numbers: ControlLogix® 5570 controllers*, 1756-RM2, 1756-RM2K, 1756-RM2XT

This redundancy system revision includes the following:

Additional Resources for Revision 34.052_kit1

Known Restrictions as of ControlLogix® Redundancy Revision 34.052_kit1

CIP Sync™ Technology Included in Redundant Systems:

Applications with PowerFlex drives in the I/O configuration can experience a major non-recoverable fault (MNRF) (00200734, 00200735, 00200600, 00200599)

Corrected Anomaly as of Firmware Revision 31.011 and 30.014 for these catalog numbers:

• CompactLogix™ 5370 Controllers

• Compact GuardLogix® 5370 Controllers

Corrected Anomaly as of Firmware Revision 31.011 and 30.013 for these catalog numbers:

• ControlLogix® 5580 Controllers
• ControlLogix 5570 Controllers
• GuardLogix 5570 Controllers

Known Anomaly First Identified as of Firmware Revision 28.011 for these catalog numbers:

• ControlLogix 5580 Controllers
• CompactLogix 5380 Controllers
• Compact GuardLogix 5370 Controllers

Known Anomaly First Identified as of Firmware Revision 20.011 for these catalog numbers:

• ControlLogix 5570 Controllers
• GuardLogix 5570 Controllers
• ControlLogix 5570 (Redundancy) Controllers
• ControlLogix 5560 Controllers
• GuardLogix 5560 Controllers
• ControlLogix 5560 (Redundancy) Controllers
• CompactLogix 5370 Controllers
• 1769 CompactLogix Controllers
• 1768 CompactLogix Controllers

If a controller already has an application loaded into it that contains PowerFlex drives in the I/O configuration, a MNRF (Major Non-Recoverable Fault) can occur when any of the following occurs:

• A download of a project is performed to the controller.
• A PowerFlex drive is deleted while online.
• A firmware flash update of the controller is performed.
  

For more information and workarounds, see Knowledgebase document 1067997.

Sequential Function Chart Execution Results in a MNRF (2126796)

• A selection branch is immediately followed by (connected to) a simultaneous branch.
• The simultaneous branch is not the highest priority of the selection branch.
  The default highest priority is the left-most position of the selection branch.

• Set the sequence priority of the simultaneous branch to 1 within the Set Sequence Priorities of the selection branch.
  For more information, see Set the priorities of a selection branch within the Logix 5000 Controllers Sequential Function Charts Programming Manual
• Move the simultaneous branch to the left-most position within the selection branch.
• Place the simultaneous branch before the selection branch.

Known Anomaly as of ControlLogix Redundancy Revision 20.054

Catalog Numbers

• ControlLogix L7 redundant controllers
• ControlLogix L6 redundant controllers 

You cannot use a 1756-EWEB communication module in an enhanced redundancy system, revision 20.054.

If you are migrating from a ControlLogix standard redundancy system to an enhanced redundancy system, you must replace existing 1756-EWEB communication modules with any of the 1756-EN2Tx communication modules Keep in mind that when you replace a 1756-EWEB communication module with a 1756-EN2Tx communication module, your application loses functionality that is available with only the 1756-EWEB communication module. These are examples of functionality that is no longer available in an Enhanced Redundancy System:

• Simple Network Time Protocol (SNTP) Client
• Web pages

You must account for this lost functionality in your RSLogix 5000 software project.

IMPORTANT: You cannot perform online migration from 1756-EWEB communication modules to 1756-EN2T or 1756-EN2TR communication modules.

Known Anomaly as of ControlLogix Redundancy Revision 20.055

Catalog Numbers

• ControlLogix L7 redundant controllers
• ControlLogix L6 redundant controllers

Keep in mind the following alarm considerations in redundancy systems:

• Alarms scanned during the continuous task can be published to the alarm server twice after a switchover. If a switchover occurs and a continuous task that contains alarm instructions is scanned twice as a result, a duplicate `out of scope’ alarm entry can be indicated in the alarm summary object. To clear `out of scope’ entries, click Refresh alarm list.
• Alarm status messages can be duplicated in the Alarm History Log in the event of a switchover. To make troubleshooting duplicate alarm states easier, consider programming alarms to indicate when a redundant system switchover occurs.
• Alarms that are acknowledged just before or during a switchover can be indicated as active and unacknowledged after a switchover. If this occurs, acknowledge the alarm a second time.
• If an alarm is active, then inactive, and a switchover occurs before change in the alarm state is updated to the FactoryTalk server, the FactoryTalk alarm history log can not indicate the change in alarm state.

(Lgx00093529)

Alarm parameters can be lost when a switchover occurs.

When a switchover occurs in a redundant system that uses alarms, certain alarm parameters can not be transferred to the new primary controller if the parameters have changed since the last crossload of data. Alarm parameters that can not transfer include the following:

• DeliveryER
• DeliveryEN
• NoSubscriber
• NoConnection
• CommError
• AlarmBuffered
• SubscNotified

Once the alarm data is buffered, the parameters are updated.

(Lgx00093826)

Alarms can fail to be acknowledged when the attempt to acknowledge them occurs during a switchover.

If you attempt to acknowledge an alarm while a switchover occurs, a failure to acknowledge the alarm is indicated. Attempting to acknowledge the alarm a second time is successful.

Known Anomaly as of ControlLogix Redundancy Revision 20.055

Catalog Numbers

• ControlLogix L7 redundant controllers
• ControlLogix L6 redundant controllers

When a high number of consumed connections are routed through a ControlNet communication module in the primary chassis to a SoftLogix controller, the primary controller reports a connection failure, that is, error code 16#0203. This anomaly occurs despite the fact that there are no network disruptions or device power cycling.

Known Anomaly as of ControlLogix Redundancy Revision 20.055

Catalog Numbers

• ControlLogix L7 redundant controllers

1756-L7 controllers display No Project message during qualification process.

While qualification is in process in a system that uses 1756-L7x controllers, controllers in the secondary chassis display No Project in their Scrolling Status Display status indicator. When qualification is complete, the secondary controllers display the name of the project loaded into the primary controller.

Known Anomaly as of ControlLogix Redundancy Revision 20.054

Catalog Numbers

• ControlLogix L7 redundant controllers
• ControlLogix L6 redundant controllers

There are differences between CIP Sync technology in nonredundant systems and enhanced redundancy systems, revision 20.054.

IMPORTANT:  Before you use this enhancement in an enhanced redundancy system, see these publications for a full understanding of CIP Sync technology in any system:

• ControlLogix System User Manual, publication 1756-UM001
• ControlLogix Controllers, Revision 18 Release Notes, publication 1756-RN018
• Integrated Architecture and CIP Sync Configuration Application Technique, publication IA-AT003

Consider the following when you use CIP Sync technology in an enhanced redundancy system, revision 20.054:

• If you enable CIP Sync Time Synchronization in the controllers in a redundant chassis pair, you must also enable Time Synchronization in the EtherNet/IP communication modules in the redundant chassis pair so all devices have a single path to the Grandmaster.
• If time synchronization is enabled in any controller in the primary chassis of a disqualified Redundant Chassis Pair, and no other devices, that is, EtherNet/IP communication modules, in the primary chassis have time synchronization enabled, the redundant chassis pair attempts to qualify. However, in these application conditions, the attempt to qualify fails.
• While CIP Sync technology can handle multiple paths between master and slave clocks, it resolves mastership most effectively if you configure the redundant paths so that Time Synchronization is enabled in only the minimum required number of EtherNet/IP communication modules.

For example, if your redundant chassis pair has three 1756-EN2T communication modules and all are connected to the same network, enable Time Synchronization in only one of the modules.

• If the primary controller is the Grandmaster, the enhanced redundancy system automatically manages the CIP Sync clock attributes so that the controller in the primary chassis is always set to be the Grandmaster instead of the secondary controller. This clock management ensures a change to a new Grandmaster when the redundancy system switches over.

• When a switchover occurs, these events take place:

– The Grandmaster status transfers from the original primary controller to the new primary controller. This transfer can take longer to complete than if Grandmaster status was transferred between devices in a nonredundant system.

– The synchronization of the enhanced redundancy system can take longer to complete than when it occurs on a switchover in an enhanced redundancy system, revision 20.054, that does not use CIP Sync technology.

• If you attempt to use the Redundant System Update (RSU) feature to upgrade an enhanced redundancy system, revision 16.081 or earlier, that uses Coordinated System Time (CST), the enhanced redundancy system, revision 20.054 does not permit a locked switchover and the upgrade fails to complete.

To work around this restriction, first disable CST Mastership in the original redundancy system and then use RSU to upgrade to enhanced redundancy system, revision 20.054.

Known Anomaly as of ControlLogix Redundancy Revision 20.055

Catalog Numbers

• ControlLogix L7 redundant controllers
• ControlLogix L6 redundant controllers

Connections can drop temporarily if a 1756-EN2Tx communication module is not configured correctly.

If your application includes a connection from a remote controller to a primary controller over an EtherNet/IP network, you must use these configuration settings for the 1756-EN2Tx communication module in the primary chassis when it is added to the remote controller’ s RSLogix 5000 project:

• Rack Connection = None
• Time Sync Connection = None

If the parameters are configured in any other combination, the connection between the remote controller and primary controller is temporarily dropped during a switchover. The connection is re-established after the switchover is complete.

Important: When you add the 1756-EN2Tx communication module to the primary controller’s RSLogix 5000 project, you can use any settings for the parameters above with no effect on the connection from remote controller to primary controller.

Known Anomaly as of ControlLogix Redundancy Revision 20.055

Catalog Numbers

• ControlLogix L7 redundant controllers
• ControlLogix L6 controllers

If connecting a redundant controller over ControlNet by using the Controller Log feature, and a switchover occurs, the controller log entries no longer shows the user’ s name. After the switchover, the user name indicates ‘ unknown.’

Known Anomaly as of ControlLogix Redundancy Revision 20.055

Catalog Numbers

• ControlLogix L7 redundant controllers
• ControlLogix L6 redundant controllers

Redundant chassis synchronization fails when the controller is near its connection limit.

Chassis synchronization can fail if the controller is near its connection limits. To reduce the likelihood of this anomaly, verify that you use controller connections within the limits of the controller and that at least eight controller connections are reserved for the redundant system.

• The 1756-L6 controllers support as many as 250 controller connections. If your enhanced redundancy system uses these controllers, limit the number of controllers connections used to 242 or fewer connections.
• The 1756-L7 controllers support as many as 500 controller connections. If your enhanced redundancy system uses these controllers, limit the number of controllers connections used to 492 or fewer connections.

Known Anomaly as of ControlLogix Redundancy Revision 20.054

Catalog Numbers

• ControlLogix L7 redundant controllers
• ControlLogix L6 redundant controllers

A redundant controller project cannot contain consumed Unicast connections. The project can contain produced Unicast tags consumed by remote consumers.

Known Anomaly as of ControlLogix Redundancy Revision 20.054

Catalog Numbers

• ControlLogix L7 redundant controllers
• ControlLogix L6 redundant controllers

• You can place a maximum of two controllers in the same chassis in a redundant chassis pair. When two controllers are used in the same chassis, they must be of the same product family. For example, you cannot place a 1756-L6x controller with a 1756-L7x controller in the same chassis.
• Do not use Match Project to Controller property with redundant controllers. If you use the Match Project to Controller property available in the Advanced tab of the Controller Properties dialog box, you cannot go online with, download to, or upload from the new primary controller after a switchover. This is because the serial number of the new primary controller is not the same as the serial number of the old primary controller and the project cannot be matched to the newly-switched-to controller.
• You cannot use the Firmware Supervisor feature available in RSLogix 5000 software.
• You cannot use event tasks in a ControlLogix enhanced redundancy systems. When you enable redundancy, you must change event tasks to nonevent tasks or delete them from your project.
• You cannot use Motion in ControlLogix enhanced redundancy systems. A remote controller can contain motion instructions even if it is on the same network as a redundancy system.
• Under some error conditions, the 1756-RM module continually attempts to requalify the system while the error prevents it from being successful. This causes the redundancy module error log to fill with the same error condition. If the system is in this condition, the redundancy module display cycles between QFNG and DISQ. To stop this from happening, change the redundancy module synchronization trigger in the Redundancy Module Configuration Tool (RMCT) to Never, until the error condition is corrected.
• Under rare conditions, inserting a redundancy module into a running system can cause the redundancy system to switchover or disqualify, and cause the other modules in that chassis to reset themselves. Inserting the module at an angle causes the anomaly. Make sure the module is inserted straight into the chassis without any side-to-side or top-to-bottom movement.

Known Anomaly as of ControlLogix Redundancy Revision 20.055

Catalog Numbers

• ControlLogix L7 redundant controllers
• ControlLogix L6 redundant controllers

When a program in the primary controller is inhibited or uninhibited, the secondary can disqualify and re-qualify.

When changing the Inhibit Program setting, plan for secondary chassis disqualification according to potential implications that are specific to your application. Or, unschedule the program rather than inhibiting it.

Known Anomaly as of ControlLogix Redundancy Revision 20.055

Catalog Numbers

• ControlLogix L7 redundant controllers
• ControlLogix L6 redundant controllers

Inhibiting equipment phase can cause disqualification.

If you inhibit an equipment phase, or a task that includes an equipment phase, in a primary controller, the secondary controller is disqualified. This disqualification results from program sequence mismatches between the primary and secondary controllers.

Known Anomaly as of ControlLogix Redundancy Revision 20.055

Catalog Numbers

• ControlLogix L7 redundant controllers
• ControlLogix L6 redundant controllers

(Lgx00114044, Lgx00113005, Lgx00111045, Lgx00111230)
A Partial Import Online to a primary controller over a ControlNet network can fail if a system switchover occurs while the PIO is still in process.

When the anomaly occurs and the PIO fails, you can see any of these errors:

• Failed to import file 'c\...\xxx.L5x

Object already exists

• Failed to import file 'c\...\xxx.L5x

Already in request mode/state

• CIP error: Problem with a semaphore
• Internal Object Identifier (IOI) destination unknown

After the switchover completes, restart the PIO with the redundant chassis pair disqualified or synchronized, and the PIO is complete.

(Lgx00108673)
When you import a routine to an empty program in a synchronized enhanced redundancy system, disqualification can occur.

(Lgx00108575)
If tasks are not properly tuned and you execute a large PIO, the primary controller can experience a watchdog fault during the import because the Watchdog parameter is set too low. The fault causes a switchover.

When this anomaly occurs, however, once the secondary controller goes online, it shows incorrect data in its fault log. The incorrect data appears in the Task, Program, and Routine fields.

The fault log typically shows the following:

• Watchdog Fault (Type 06)
• Task watchdog expired. Can be caused by an infinite loop, a complex program, or a higher priority task. (Code 01)
• Task: <unknown>
• Program: <unknown>
• Routine: <unknown>

You must execute an upload on the secondary controller to obtain correct Task, Program, and Routine watchdog information in the event of a future watchdog fault.

Known Anomaly as of ControlLogix Redundancy Revision 20.054

Catalog Numbers

• ControlLogix L7 redundant controllers
• ControlLogix L6 redundant controllers

If a qualification fails due to a ControlNet scheduling issue ((29) Qualification Error - Failed Connection Duplication logged in the 1756-RM event logs), the system continuously attempts the qualification and fail. This continues to occur until the cause is addressed or the Auto-Qualification option is changed to Never. The visual symptom is a repetitive display sequence of QFNG/DISQ on the 1756-RM.

Failure to Download to Primary Redundancy Controller While Synchronized (00210711)

Known Anomaly first identified in Firmware Revision 31.052

If your application is configured to have over 300 I/O connections, a download to a synchronized redundant pair may fail.

When a project download is in process to the controller, the Studio 5000 Logix Designer^® application can show Downloading (Not Responding), as shown.

Click Cancel, another dialog box is displayed.

Flashing Firmware From 20.030 To 20.010 Results in The Module Loading BOOT Firmware (00233910)

When a redundancy module is at firmware version 20.030 and an attempt is made to flash to 20.010, the module reverts to 20.022.0.

A workaround to recover from this is to flash the module in the following order: 20.030 -> 20.009 -> 20.010.

For more information, see Knowledgebase Technote Flashing 1756-RM2 from v20.030 to v20.010.

Controller Anomaly with Continuous Task, Indirect Addressing, and CONCAT or DTOS (1442602)

Controller applications with a continuous task with CONCAT or DTOS instructions where indirect addressing exists may result in a controller major nonrecoverable fault/assert when additional task(s) exist. See Knowledgebase Technote 5570/5370 Controller Anomaly with Continuous Task, Indirect Addressing and CONCAT or DTOS.

Concurrent Updates of 1756-RM2 and Communication Modules Causes 1756-RM2 To MNRF/ASSERT (987259)

If you update the 1756-RM2 module to revision 20.030 or later while concurrently updating 1756-ENx communication modules to revision 5.008 or 5.028, the 1756-RM2 firmware update fails. The 1756-RM2 displays "ERAS" and/or "E813 Comm Error".

To work around this issue, do not select the 1756-RM2 module along with 1756-ENx revision 5.0xx modules for concurrent updates.

If you do experience a 1756-RM2 firmware update failure:

1. Power cycle the 1756-RM2 to clear the fault (E813).
2. After other concurrent updates are completed, relaunch ControlFLASH Plus® and update the 1756-RM2 module.

See the Knowledgebase Technote Concurrent flashing of 1756-RM2 and Communication modules causes 1756-RM2 to fail.