Release Notes

PanelView 5510 operator interface terminals (2715P-xx)
Version 7.002 (released 12/2020)

Catalog Number PanelView 5510 (series A)

These release notes describe version information for PanelView 5510, version 7.002 (released 12/2020).

Features

This release includes the following system features.


Alarm History Export

System Feature First Identified as of Firmware Revision 7.001

Catalog Numbers: PanelView™ 5310, PanelView 5510


Export the alarm history to an SD card or USB drive for external analysis or storage of historical alarm transitions. The alarm history export is in the form of a zipped csv file.




Alarm History Viewer

System Feature First Identified as of Firmware Revision 7.001

Catalog Numbers: PanelView™ 5310, PanelView 5510

The PanelView 5000 now stores up to 40,000 alarm transitions and maintains them through downloads and power cycles. View this alarm history on the pre-defined alarm history screen or on your own screen using the Alarm History Viewer graphic element. The Alarm History Viewer supports sortable columns, filtering by alarm transition type and by time, and a details pane for more information about a selected alarm transition.



Configurable Screen Update Rates

System Feature First Identified as of Firmware Revision 7.001

Catalog Numbers: PanelView™ 5310, PanelView 5510


A new UpdateRate property on screens and popups lets you configure the update rate to 100, 250, or 500 msec for better visualization of higher speed data or for smoother movement animations.



2500 States in a State Table

System Feature First Identified as of Firmware Revision 7.001

Catalog Numbers: PanelView™ 5310, PanelView 5510


State tables now support up to 2500 states for applications such as displaying error code strings.




Logix Extended Tag Properties in Alarm Messages

System Feature First Identified as of Firmware Revision 7.001

Catalog Numbers: PanelView™ 5310, PanelView 5510


Alarm messages now support the inclusion of Logix extended tag properties such as descriptions or min/max values when used with a Logix firmware version 33 or later controller.



Larger Keypad and Keyboard Option

System Feature First Identified as of Firmware Revision 7.001

Catalog Numbers: PanelView™ 5310, PanelView 5510


Select between the normal size or a larger size keypad and keyboard as part of Project Properties. The larger size is useful for easier touch operation, particularly for gloved operators.





Binding to the Image Element’s ImageName Property

System Feature First Identified as of Firmware Revision 7.001

Catalog Numbers: PanelView™ 5310, PanelView 5510


You can now bind the ImageName property of an image element to tags or expressions. It is also possible to use the ImageName property in a state table. This is useful for changing the appearance of images based on machine or process conditions and is more efficient than using stacked images with visibility.



Arc Drawing Tool

System Feature First Identified as of Firmware Revision 7.001

Catalog Numbers: PanelView™ 5310, PanelView 5510


Draw curved lines by placing a starting point, end point, and curve adjustment point.




Clear Data Log Command

System Feature First Identified as of Firmware Revision 7.001

Catalog Numbers: PanelView™ 5310, PanelView 5510


Clear the contents of the data logs with this new command. This is useful for batching operations or machine runs where you want to clear the data logs of older values before starting a new batch or machine run.



Color Adjustment HMI Device Tags

System Feature First Identified as of Firmware Revision 7.001

Catalog Numbers: PanelView™ 5310, PanelView 5510


Three new tags allow you to adjust the red, green, and blue color levels on the HMI Device by referencing these tags in numeric inputs you add to a screen. The BlueAdjustment, GreenAdjustment, and RedAdjustment tags are located in the "Display" HMI Device Tags grouping.




Firmware Requirements

System Requirement First Identified as of Firmware Revision 7.001

Catalog Numbers: PanelView™ 5310, PanelView 5510

 







Known Anomalies in This Release

This release has the following known anomalies.


Controller Tag Reference

Corrected Anomaly with Firmware Revision 9.001

Known Anomaly First Identified as of Firmware Revision 3.001

Bulletin Numbers: PanelView™ 5500, PanelView 5510, and PanelView 5310

Projects referencing a controller with more than the recommended limit of 50,000 tags may experience a restart of the HMI device when performing an online synchronization with the controller. [DFCTS00361416]

Reference a controller with no more than 50,000 tags.



Issues When Using ControlFLASH During Screen Change

Known Anomaly First Identified as of Firmware Revision 3.001

Bulletin Numbers: PanelView™ 5500, PanelView 5510, and PanelView 5310


The use of ControlFLASH™ to update the firmware on the HMI device while the HMI device is changing screens can cause the following anomalies:

[DFCTS00356235] 

If the firmware update fails, use the ControlFLASH again to complete the firmware update. If the HMI device faults, restart the HMI device and use the ControlFLASH again to complete the firmware update.

To avoid this anomaly, update the firmware on the HMI device when the HMI device is not changing screens.



Error When Number of Alarms is Exceeded

Known Anomaly First Identified as of Firmware Revision 3.001

Bulletin Numbers: PanelView™ 5500, PanelView 5510, and PanelView 5310


An HMI device screen error occurs when the number of alarms exceeds the recommended value. [DFCTS00361167]

To resolve this issue, do not exceed 1,000 alarms.



Data Logging

Known Anomaly First Identified as of Firmware Revision 4.001

Bulletin Numbers: PanelView™ 5500, PanelView 5510, and PanelView 5310


If you eject and immediately reinsert the SD card into the HMI device, data logging might not restart. Data logging does not recognize that the SD card is present. Eject the SD card, wait several seconds, and reinsert the SD card to restart data logging. [46846]




Aliased Logix Designer Tags

Known Anomaly First Identified as of Firmware Revision 4.001

Bulletin Numbers: PanelView™ 5500, PanelView 5510, and PanelView 5310


The HMI device does not display passed-through extended properties of aliased Logix Designer tags. [DFCTS00350204]



Error When Binding to Module-defined Tags

Known Anomaly First Identified as of Firmware Revision 4.001

Bulletin Numbers: PanelView™ 5500, PanelView 5510, and PanelView 5310


A binding to a module-defined tag shows an invalid syntax error on the HMI device when adding the module online. [DFCTS00360870]



Enumerated Properties

Known Anomaly First Identified as of Firmware Revision 4.001

Bulletin Numbers: PanelView™ 5500, PanelView 5510, and PanelView 5310


Enumerated properties that are bound to a string tag do not work if the content of the string tag, including case, does not match the enumeration on the user interface. For example, the rounding property value Nearest does not equal nearest. [DFCTS00351889]

To resolve this issue, make sure that the letter casing for bound properties matches the casing for properties on the user interface.



State Enter Event Does Not Trigger

Known Anomaly First Identified as of Firmware Revision 4.001


Bulletin Numbers: PanelView™ 5500, PanelView 5510, and PanelView 5310

When two or more shortcuts navigate to the same screen and that screen has a State Table and a State Enter event, navigation from a shortcut triggers the State Enter event. When immediately navigating from the open shortcut to another shortcut that also represents the same screen, the State Enter event does not trigger. [DFCTS00361627]



Events on Alarm Table

Known Anomaly First Identified as of Firmware Revision 4.001

Bulletin Numbers: PanelView™ 5500, PanelView 5510, and PanelView 5310


The Events tab is visible when selecting an Alarm table graphic element. Alarm table graphic elements have built-in events. By adding events to an alarm table graphic element, the built-in events can stop working. [DFCTS00360544]

Do not add events to an alarm table graphic element.



Repeated Disconnect and Reconnect

Known Anomaly First Identified as of Firmware Revision 4.001

Bulletin Numbers: PanelView™ 5500, PanelView 5510, and PanelView 5310


If the network between the PanelView 5500 terminal and the Logix controller disconnects for less than 3 seconds or repeatedly disconnects and reconnects, the PanelView 5500 project can occasionally resynchronize with the Logix controller project. Depending on the size of your project, this resynchronization can cause tag values and alarms to take up to a few minutes to start showing values again after the network is reconnected. Any data values show one of these error messages:

[DFCTS00363667]

During this time, no alarms appear on the PanelView 5500 terminal.



Button Behavior

Known Anomaly First Identified as of Firmware Revision 4.001

Bulletin Numbers: PanelView™ 5500, PanelView 5510, and PanelView 5310


The release action for Button Behavior events, which a touch press or key press triggers simultaneously, execute when the first touch or key releases. This action occurs even when the other touch or key is still pressed. [DFCTS00354276]




ShelveDuration and MaxShelveDuration Values

Known Anomaly First Identified as of Firmware Revision 4.001

Bulletin Numbers: PanelView™ 5500, PanelView 5510, and PanelView 5310


The ShelveDuration and MaxShelveDuration values for an alarm are not updated if the values are changed through a numeric input from the HMI device. The previous values are used instead. [DFCTS00339713]

To change ShelveDuration and MaxShelveDuration for an alarm, use Logix Designer.



Trend Chart

Corrected Anomaly with Firmware Revision 9.001

Known Anomaly First Identified as of Firmware Revision 4.001

Bulletin Numbers: PanelView™ 5500, PanelView 5510 and PanelView 5310

Pausing a trend chart can cause some traces to no longer appear. This can occur when pausing and resuming a trend chart immediately after a download or screen navigation. The data does not appear if the trend chart has a higher sample rate than the data log. The trend chart plots only historical data for the sample period. [1353612]




Inconsistent Synchronization Indications and Tag Communication Errors

Known Anomaly First Identified as of Firmware Revision 4.001

Bulletin Numbers: PanelView™ 5500, PanelView 5510, and PanelView 5310


Inconsistent synchronization indications and tag communication errors can appear on the HMI device when the Logix controller is almost out of memory. [47168]



Tertiary DNS Configuration

Corrected Anomaly with Firmware Revision 9.001

Known Anomaly First Identified as of Firmware Revision 4.001

Bulletin Numbers: PanelView™ 5500, PanelView 5510, and PanelView 5310

When the HMI device automatically obtains IP settings by using DHCP, the system tag ::Local:HMIDevice.Enet[0].TertiaryDNSConfig does not update to reflect the tertiary DNS configuration that is obtained through DHCP. To display the tertiary DNS configuration that is obtained through DHCP, use the system tag ::Local:HMIDevice.Enet[0].TertiaryDNS. [1353622]



Download While Screen Saver Is Running

Known Anomaly First Identified as of Firmware Revision 5.001

Bulletin Numbers: PanelView™ 5510 and PanelView 5310

When downloading to an HMI device on which the screen saver is running, there is no indication that the download is occurring, and the Home screen, rather than the last open screen, appears on the HMI device when the download is complete. [DFCTS00342409]



SD Card Corrupt File System

Known Anomaly First Identified as of Firmware Revision 5.001

Bulletin Numbers: PanelView™ 5510 and PanelView 5310

SD cards formatted with FAT32 can corrupt the file system on the SD card if the HMI device loses power while data logging.

To work around this issue, use an SD card formatted with EXT3. [57822]



Conflicting Error Messages

Known Anomaly First Identified as of Firmware Revision 5.001

Bulletin Numbers: PanelView™ 5510 and PanelView 5310

Downloading a project containing a tag with a syntax error or invalid format displays conflicting error messages. An incorrect message appears stating that the tag does not exist in the controller or has an External Access property set to None. The correct error message appears in the Errors pane. [59562]



@AlarmSet Values

Known Anomaly First Identified as of Firmware Revision 5.001

Bulletin Numbers: PanelView™ 5510 and PanelView 5310

Reading .@AlarmSet values at a controller or program level from a version 31 Logix controller displays an error message. The HMI device cannot immediately read .@AlarmSet values at a controller or program level from a version 31 Logix controller.

To work around this issue, wait several seconds after opening the page with the graphic element that displays the .@AlarmSet values. The correct values appear. [150257]



No Tag Values In Alarm Annunciation

Known Anomaly First Identified as of Firmware Revision 5.001

Bulletin Numbers: PanelView™ 5510 and PanelView 5310


When displaying a version 31 Logix controller tag-based alarm in the In Alarm state on a PanelView 5000 HMI device, and the Use and evaluate alarm configuration is disabled and then enabled, no associated tag values appear in the alarm annunciation.

To work around the issue, update the Logix controller to version 32. [159028]



Screen Errors When Exceeding Recommended Alarm Limits

Known Anomaly First Identified as of Firmware Revision 6.001

Bulletin Numbers: PanelView™ 5500, PanelView 5510, and PanelView 5310

An HMI device screen error occurs when the number of alarms exceeds the recommended value. [4092]

To resolve this issue, do not exceed 4,000 alarms per controller.




Traces Not Appearing

Corrected Anomaly with Firmware Revision 9.001

Known Anomaly First Identified as of Firmware Revision 4.001

Bulletin Numbers: PanelView™ 5510 and PanelView 5310

Pausing a trend chart can cause some traces to no longer appear. This can occur when pausing and resuming a trend chart immediately after a download or screen navigation. The data does not appear if the trend chart has a higher sample rate than the data log. The trend chart plots only historical data for the sample period. [1353612]



Synch and Communication Errors

Known Anomaly First Identified as of Firmware Revision 4.001

Bulletin Numbers: PanelView™ 5510 and PanelView 5310

Inconsistent synchronization indications and tag communication errors can appear on the HMI device when the Logix controller is almost out of memory. [2582]




Elements Not Visible On The Screen

Known Anomaly First Identified as of Firmware Revision 7.001

Bulletin Numbers: PanelView™ 5510 and PanelView 5310


If multiple elements on a screen have state tables with many states and many of the properties of the elements are included in the state table, then some of the elements may not be visible on the screen.

To work around this anomaly, use fewer properties in the state tables or have a smaller number of states. [6572]




HMI Devices Pause Data Updates

Known Anomaly First Identified as of Firmware Revision 7.001

Bulletin Numbers: PanelView™ 5510 and PanelView 5310


When using CompactLogix 5370 controllers running version 33 firmware, rapidly repeating network disruptions may cause PanelView 5000 HMI devices to intermittently pause updating data for two or three seconds at a time.

If this issue occurs, cycle power to the switches in your network, or manually disconnect and reconnect ports. [5395]

 



Parameterized Popups

Corrected Anomaly with Firmware Revision 7.002

Known Anomaly First Identified as of Firmware Revision 7.001

Bulletin Numbers: PanelView™ 5510 and PanelView 5310


Corrected: Anomaly where parameterized popups did not update tag data correctly when repeatedly displayed with the same tag instances.


  

Known Anomalies from Previous Releases

These anomalies are from previous releases but are still known in this release.


Read Fails Tag Does Not Exist or External Access Property Set to None

Known Anomaly First Identified as of Firmware Revision 5.001

Bulletin Numbers: PanelView™ 5510 and PanelView 5310


A graphic element bound to an array element or structured tag member that does not exist can display an incorrect error message on the HMI device when the read fails. The incorrect error states that the read fails because the tag does not exist in the controller or has an External Access property set to None. The read actually fails because even though the parent tag exists, the binding specifies an array element or structure member which does not exist.

To work around this issue, bind to an existing array element or structured tag member. [59562]



Events on Alarm Tables

Known Anomaly First Identified as of Firmware Revision 4.001

Bulletin Numbers: PanelView™ 5510 and PanelView 5310

The Events tab is visible when selecting an Alarm table graphic element. Alarm table graphic elements have built-in events. Adding events to an alarm table graphic element can cause the built-in events to stop working. [DFCTS00360544]

Do not add events to an alarm table graphic element.













Download Failure

Known Anomaly First Identified as of Firmware Revision 6.001

Bulletin Numbers: PanelView™ 5510 and PanelView 5310


A Windows 7 anomaly may cause a project download to fail with a message that View Designer cannot connect to the HMI device.

See Rockwell Automation Knowledgebase Answer ID 2588507 and install the hotfix. [2605]




Project Cannot Download

Known Anomaly First Identified as of Firmware Revision 3.001

Bulletin Numbers: PanelView™ 5510 and PanelView 5310


A project that is open in View Designer version 3.01 that does not have a .vpd extension cannot download to the HMI device when both View Designer version 3.01 and version 4.01 or later are installed on the same computer.

Rename the project file to end in the extension .vpd. [2397]


Functional Changes

This release has the following functional changes from the previous release.


FactoryTalk Linx Adoption

Functional Change First Identified as of Firmware Revision 7.001

Catalog Numbers: PanelView™ 5510 and PanelView 5310


View Designer now uses FactoryTalk Linx for browsing for controller or HMI device paths and for communication when using the Emulator. FactoryTalk Linx must be at version 6.20 or later, which is the version shipped with Logix Designer version 33. View Designer version 7.01 and later no longer uses RSLinx Classic.



Screen Switch Performance

Functional Change First Identified as of Firmware Revision 7.001

Catalog Numbers: PanelView™ 5510 and PanelView 5310


Better screen switch performance with parameterized screens and popups. Improved initial display times when the following apply:

•        Screens or popups with custom properties tied to Logix data types

•        The Logix controller project has many tag instances of that data type



Downloads Over a Slow Network

Functional Change First Identified as of Firmware Revision 7.001

Catalog Numbers: PanelView™ 5510 and PanelView 5310


Improved support for View Designer downloads over a slow network. View Designer version 7.01 starts downloads using the normal large block size for more efficient downloads. If the download causes connection timeouts because of a slow network, View Designer automatically retries with a smaller block size. This smaller block size allows downloads to complete with a much slower network connection – as slow as 200 Kbps.





Application Notes

This release has the following application notes.


Project Limits

Application Notes First Identified as of Firmware Revision 5.001

Bulletin Numbers: PanelView™ 5510 and PanelView 5310


Limits

For best results, observe View Designer project limits:

Description
Limit
Notes
Number of controllers
 1 (PanelView 5310)
4 (PanelView 5510)
 
Number of HMI devices
4
 
Number of tag references on a single screen
1000
 
Total number of tag references in a View Designer project
5000
 
Number of screens and popups
 100 (PanelView 5510)

100 (PanelView 5310)
Shortcuts and pre-defined screens do not count towards the limit.
Number of shortcuts in a project
200
 
Number of alarms in a controller
1000
 
Number of alarms in a project
4000
 
Number of graphic elements on a single screen
500
 
Number of Add-On Graphic definitions
200
 
Number of Add-On Graphic instances per project
500 or until reaching the 1000 tag reference limit for a screen
 
Number of graphic elements in an Add-On Graphic
250
 
Number of properties defined for an Add-On Graphic
20
 
Number of tags in a controller
200,000 across four controllers
View Designer counts every scalar, array element, structure member, and so forth, as a separate tag.
Number of tags for all data logs in a project
250
 
Image size limit
10 MB
 
Number of images on a screen
500 or memory full
 
Number of PDF viewer graphic elements on a screen
2
 
Number of PDF viewers appearing simultaneously on a screen and popup
2
 
Amount of metadata
Each analog tag referenced is capable of having eu/min/max. Each BOOLEAN tag referenced is capable of having state identifiers All referenced tags are capable of having descriptions.
 
Number of View Designer instances open simultaneously
3
View Designer does not support opening the same project in more than one instance of View Designer.
Length of a text input
82 characters
 
Length of a text display reading from a STRING data type in the controller
476 characters
Using UTF-8 for STRING encoding may result in displaying 476 characters incorrectly. Each character may take multiple bytes of data.
Number of users defined in Security Administration
500
 
Number of simultaneous VNC connections to PV5000
1
 
Number of simultaneously running Emulators
1
 
Number of allowed data points to log
1.296 billion
This number of data points equals 250 data points at 500 milliseconds for 30 days.
Combined number of PanelView 5000 HMI devices and Logix controllers that can communicate with each other through a 1756-EN2T or 1756-EN3T Ethernet module
8 or fewer
 




Firewall Rules

Application Notes First Identified as of Firmware Revision 7.001

Catalog Numbers: PanelView™ 5510 and PanelView 5310


View Designer does not require endpoint firewall rules because it is not a server product that allows remote clients.

Additional security considerations when using Rockwell Automation products include:



Project Limits 7.001

Application Notes First Identified as of Firmware Revision 7.001

Catalog Numbers: PanelView™ 5510 and PanelView 5310


For best results, observe View Designer project limits:

Description
Limit
Notes
Number of controllers
 1 (PanelView 5310)
4 (PanelView 5510)
 
Number of HMI devices per controller
4
 
Number of tag references on a single screen
1000
 
Total number of tag references in a View Designer project
5000
 
Number of screens and popups
100 (PanelView 5310 and PanelView 5510)
Shortcuts and pre-defined screens do not count towards the limit.
Number of shortcuts in a project
200
 
Number of alarms in a controller
4000 tag-based or 1000 instruction-based
 
Number of alarms in a project
16000 tag-based or 4000 instruction-based
PanelView 5310 is still limited to 4000 tag-based or 1000 instruction-based alarms.
Number of graphic elements on a single screen
500
 
Number of Add-On Graphic definitions
200
 
Number of Add-On Graphic instances per project
500 or until reaching the 1000 tag reference limit for a screen
 
Number of graphic elements in an Add-On Graphic
250
 
Number of properties defined for an Add-On Graphic
20
 
Number of tags in a controller
50000
View Designer counts every scalar, array element, structure member, and so forth, as  a separate tag.
Number of tags for all data logs in a project
250
 
Image size limit
10 MB
 
Number of project events per project
1000
 
Number of images on a screen
500 or memory full
 
Number of PDF viewer graphic elements on a screen
2
 
Number of PDF viewers appearing simultaneously on a screen and popup
2
 
Amount of metadata
Each analog tag referenced is capable of having eu/min/max. Each BOOLEAN tag referenced is capable of having state identifiers All referenced tags are capable of having  descriptions.
 
Number of View Designer instances open simultaneously
3
View Designer does not support opening the same project in more than one instance of View Designer.
Length of a text input
82 characters
 
Length of a text display reading from a STRING data type in the controller
476 characters
Using UTF-8 for STRING encoding may result in displaying 476 characters incorrectly. Each character may take multiple bytes of data.
Number of users defined in Security Administration
500
 
Number of simultaneous VNC connections to PV5000
1
 
Number of simultaneously running Emulators
1
 
Number of allowed data points to log
1.296 billion
This number of data points equals 250 data points at 500 milliseconds for 30 days.
Combined number of PanelView 5000 HMI devices and Logix controllers that can communicate with each other through a 1756-EN2T or 1756-EN3T Ethernet module is eight or fewer.
 
8 or fewer
 
Number of alarm transitions in the Alarm History
40000
 





  
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