Examples

The following examples show how to use the installation commands.

• To install the software with no user interface using the default settings during the installation process. (Unattended install)
  

  Setup.exe /Q /IAcceptAllLicenseTerms

• To install the Chinese language version of the software on the D: drive and display the progress, error, or complete messages during installation and restart the computer if necessary. (Silent install)
  

  Setup.exe /QS /IAcceptAllLicenseTerms /AutoRestart /SetupLanguage=CHS /InstallDrive=D:

Error codes

The following table identifies the error codes that can be returned by an installation.

Communications

• When using UltraVNC version 1.04 or later with FactoryTalk View, a crash may occur when navigating in FactoryTalk View Studio or loading an application in FactoryTalk View Machine Edition Station.
  To avoid this problem, ensure that your version of UltraVNC is earlier than 1.04.

• If you are using remote OPC servers at run time and if the remote OPC server fails:
  • Data on the clients appears to be valid, but does not update
  • Animations do not show in wireframes
  • Date displays do not show asterisks
  • Strings do not show questions marks
• Tags that use an RSLinx remote OPC server will show a value in the Numeric Display object even when there is no communication, for example, when the Ethernet cable has been disconnected from the CE terminal, instead of showing asterisks or logging an error message to Diagnostics.
• If you connect to ControlLogix controllers via Ethernet network, there is no additional support for other Allen-Bradley devices or network hops through bridging modules to DH+ or RIO network.
• When you run an application by double-clicking the .mer file, the application may not be able to communicate. It is because the communications file will not be automatically overwritten, and the terminal has no communication configuration or another .mer file with a different communication configuration ran on the terminal.
  To avoid this problem, follow the steps below:
  1. If it is the first time you run the application, load the application in ME Station.
  2. When the following message shows, click Yes.
  "Do you want to replace the terminal's current communication configuration with the application's communication configuration?"

• If a slash mark (/) exists in a tag name, the application will not run correctly on a PanelView Plus terminal although it runs correctly during Test Run.
  To avoid this problem, do not include a slash mark in a tag name.

KEPServer

• FactoryTalk View Machine Edition version 9.00.00 can work with the following versions of KEPServer Enterprise:
  • Version 5.13 or later on Windows 8, Windows 8.1, Windows 10, Windows Server 2012, and Windows Server 2016 operating systems
  • Version 5.0 or later on Windows 7 and Windows Server 2008 operating systems
    • To run KEPServer Enterprise 5.0 or later on Windows 7 or Windows Server 2008 operating systems, disable UAC and log in as an administrator.
    • When using a remote Kepware data server, to run FactoryTalk View Machine Edition version 6.00.00 or later applications on a Windows 7 or Windows Server 2008 operating system, you need set DCOM manually.

• If a PanelView 400 or 600 terminal whose application includes Kepware, is upgraded over an RSLinx Enterprise network, the KEPServer tags will not work.
  To avoid this problem, use a firmware upgrade (Compact Flash) card to upgrade the PanelView 400 or 600 terminal running Kepware.

• If an application running on a PanelView Plus terminal uses KEPServer as the OPC Data Server, a conflict is created with the Serial DF1 driver installed by default with RSLinx Enterprise. This produces the following recurring error message:
  "DF1: Failed to open COM2: as it may be already in use by another application."
  To stop the error message, remove the default Serial DF1 driver. For more information, see Answer ID 32449 in the Rockwell Automation Knowledgebase.

• If a runtime application (.mer) that contains a KEPServer Enterprise project file is converted to a design time application, the location of the project file is not shown to the user.
  To access the project file, go to \Users\Public\Public Documents\RSView Enterprise\ME\HMI Projects\<application name>\KEPServer.

RSNetWorx

• If you use RSNetWorx, RSNetWorx version 10.00 or later is required. Rockwell Automation recommends RSNetWorx version 21.00 or later.
  If you are under a current technical support contract, you may download RSNetWorx v21 or later from the Product Compatibility and Download Center .
  To download RSNetWorx:
  1. Click the Download Software Updates link and enter your Rockwell Automation Member identification.
  2. Enter your Company Name and the Software Serial Number for your current RSNetWorx.
  3. Follow the instructions to download and install the updated software product.
  RSNetWorx v21.00 or later is also available in Studio Professional v21.00 or later. If you are not under a current technical support contract, you may purchase an update for RSNetWorx by contacting Rockwell Automation sales.
  For the information about RSNetWorx version 11.00 and earlier incompatibility with Rockwell Automation software products, see Answer ID 566967  in the Rockwell Automation Knowledgebase.

PanelBuilder 1400e

• If you are installing PanelBuilder 1400e and FactoryTalk View Studio on the same computer, install PanelBuilder 1400e first. If you install FactoryTalk View Studio first, the PanelBuilder software will open, but you cannot create applications or open existing applications.

Network security

• For the latest network security considerations when using Rockwell Automation products, visit the Rockwell Automation Knowledgebase.
  For information about:
  
  • File extensions created by Rockwell Automation software, firewall rules, and service dependences, see Answer ID 609492 in the Rockwell Automation Knowledgebase.
  • TCP/UDP ports used by Rockwell Automation products, see Answer ID 898270 in the Rockwell Automation Knowledgebase.

Internet security software

• If third party Internet firewall software is enabled on a computer, FactoryTalk View Machine Edition cannot be installed or run.
  Before installing or running FactoryTalk View Studio, configure your internet firewall to allow the following .exe files to access the Internet:
  • C:\Program Files\Common Files\Rockwell\Rsvchost.exe
  • C:\Program Files\Common Files\Rockwell\RnaDirServer.exe
  • C:\Program Files\Common Files\Rockwell\VStudio.exe
  • C:\Program Files\Common Files\Rockwell\RNADirMultiplexor.exe
  • C:\Program Files\CommonFiles\Rockwell\RNADiagnosticsSrv.exe
  • C:\Program Files\Rockwell Software\RSLinx Enterprise\RSLinxNG.exe

• Before installing or running FactoryTalk View Machine Edition Station, configure your Internet firewall to allow the following .exe files to access the Internet
  • C:\Program Files\Rockwell Software\RSView Enterprise\MEMacroEditor.exe
  • C:\Program Files\Rockwell Software\RSView Enterprise\MERuntime.exe
  • C:\Program Files\Rockwell Software\RSView Enterprise\TagSrv.exe

• After configuring your firewall software to allow these files internet access, restart your computer to apply the changes.
  

User Account Control settings

• User Account Control (UAC) is a feature of the Windows operating systems. This feature helps protect your computer from damage by programs that attempt to perform administrative tasks on your computer without your knowledge. By default, UAC is active and prompts you for administrative credentials, or to confirm that an executable file (.exe) associated with a menu item, button, or other item is safe to run.
  Turning off UAC is not recommended.

Constraints when using FactoryTalk View version 6.10.00 or later on a 64-bit Windows operating system

• FactoryTalk View Machine Edition version 6.10.00 or later uses Microsoft SQL Server 2008 R2 Express for the tag databases, replacing the Watcom database used in earlier versions.
  When installing FactoryTalk View Machine Edition version 6.10.00 or later
  • On a 32-bit operating system, Watcom database and SQL database will be installed.
  • On a 64-bit operating system, only SQL database will be installed.
  Due to this difference, some constraints with using FactoryTalk View Machine Edition version 6.10.00 or later are introduced on a 64-bit Windows OS.
  Before moving to a 64-bit Windows operating system, review Appendix D, "Constraints when using FactoryTalk View version 6.10.00 or later on a 64-bit Windows operating system" in FactoryTalk View Machine Edition Installation Guide for details.

Component names

• The names for the following FactoryTalk View Studio components do not support extended ASCII characters or UNICODE characters:
  • Application
  • HMI server
  • Data server
  • HMI tag
  • RSLinx Enterprise shortcut
  • design time application file (.med)
  • All FactoryTalk View application components, including graphic displays, parameter files, macro files, and data log files

Alarms

• When a triggered alarm is shown in the Alarm Status List, if the alarm message includes an embedded variable, the message will not show correctly. It will show the embedded variable syntax instead of interpreting the embedded variable and showing the result.
• If filtering is set up, when <AllTriggers> is triggered, the <AllTriggers> message will not show in the Alarm Status List.

Application Documenter

• If you restored an application using the Application Manager, the Application Documenter may not be able to detect the restored application or select it for documentation.
  To avoid the problem, open the restored application in FactoryTalk View Studio before opening it in the Application Documenter.

Application Manager

• If a FactoryTalk View Machine Edition application is created on a computer whose operating system is in one language, such as the English version of Windows, and is later restored on another operating system that is in another language, such as the German version of Windows, unexpected errors may arise when the application name includes more than 16 characters.
  To avoid this problem:
  1. Open or restore the application on an operating system that is in the original language, English version of Windows in this example.
  2. On the English version of Windows operating system, use Application Manager to rename the application to 16 characters or less and to back up the application to an APA file.
  3. Restore the APA file on the operating system that is in another language, German version of Windows in this example.
  For updated information, subscribe to Answer ID 42498 in the Rockwell Automation Knowledgebase.

• If a FactoryTalk View Machine Edition application is closed, but FactoryTalk View Studio remains open, the Application Manager cannot delete or copy the closed application. The Application Manager does not recognize the application as being closed.
  To avoid this problem, open another application in FactoryTalk View Studio or close FactoryTalk View Studio before deleting or copying the application in Application Manager.

• The existing Application Name dialog box cannot show the .mea application when restoring a legacy .mea application through FactoryTalk View ME directly.
  To avoid this problem, use Application Manager to convert the .mea application to an .med application. The .med application can then be imported using FactoryTalk View Machine Edition.

Data logging

• If a FactoryTalk View Machine Edition application running on a Windows desktop platform is logging data to a custom path, attempting to access the log file, (for example, to copy it), while data is being logged will stop the logging process and produce an error.
  To avoid this problem, access the log file after the data is logged.

• If the custom path is set as C:\ in FactoryTalk View Machine Edition version 6.0 or later version applications (including the applications migrated from FactoryTalk View Machine Edition version 5.1 or earlier) running on Windows 7 or Windows Server 2008 operating system, the data logging process fails to start and cannot show the trend with historical data.
  To avoid this problem, rebuild the application and change the store path to other drives or a subfolder of drive C:, such as "C:\log" or "C\log\data".

• If communication to a custom path fails while data is being written to the data log, data logging will stop.
  To resume data logging, shut down and restart the application.

Domain controller

• If you set up a primary domain controller with a backup domain controller to authenticate users for a PanelView Plus 7, PanelView Plus 6, PanelView Plus, or PanelView Plus CE terminal and the primary domain controller loses its network connection, the terminal will fail to authenticate through the backup domain controller.
  This will not happen if you authenticate domain users for personal computers.

Edit menu

• The Delete Row(s) menu item on the Edit menu does not delete multiple selected rows in certain spreadsheet editors. If you select multiple rows in the Information Messages, Local Messages, Macros, and Alarm Setup (Messages tab) editors, and then select Delete Row(s) from the Edit menu, only one row will be deleted.
  To delete multiple rows, right-click in the editor and select Delete Row(s).

Embedded variable

• Embedded variables are not loaded until the text in the graphic object they are associated with is shown. If an object with an embedded variable has visibility animation, the embedded variable will not be activated until the object becomes visible. If the object later becomes invisible, the embedded variable will remain active.
  For example, if a display containing an object with both visibility animation and embedded variables opens with the object invisible, and if the connection between the embedded variable and its tag is broken, FactoryTalk Diagnostics will not register communication errors for the object until the object becomes visible. If the object later becomes invisible, the communications errors will still be logged.
  This also means that if one or more states of a multistate indicator include embedded variables, the variables will become active when those states are shown.

Global display

• If an object contains undefined strings (for example, Chinese), and you choose to show undefined strings in the default language (for example, English), after you copy and paste the object, the duplicated object always shows the English language when you switch application languages. In this example, if the default language remains English and you did not choose to show undefined strings in the default language, when you change the application's current language to Chinese or French, the duplicated object still shows the English language, instead of a question mark (?).
  To avoid this problem, in the Language Configuration dialog box, clear the Display undefined strings using the default language check box before copying and pasting the object.

• Graphic objects that show floating point values, such as numeric displays and input objects, show only five decimal places and the fifth decimal place will be rounded if necessary.
• Graphic displays, images, and graphic libraries that have the same name cannot be opened at the same time.
• Objects that have rounded corners and use a wide line width (greater than 10) will not show the rounded corners on a PanelView Plus 7, PanelView Plus 6, PanelView Plus, PanelView Plus Compact, or PanelView Plus CE terminal.
• If you are applying width or vertical position animation to text that uses Courier New font, the text will not animate properly.
  To avoid this problem, select a different font.

• Scaled graphic objects add 1 to width or height settings when editing.
  To avoid this problem, choose one of the following methods:
  • Ungroup the objects before scaling, scale each object individually, and regroup if needed.
  • Set the height and width for the objects twice.

Import files

• If you import a tag CSV file that contains large amounts of tags and alarms while a runtime application is running, you will need to wait a few minutes and the Server Busy dialog box may show.
  To avoid this problem, stop the runtime application before importing a tag CSV file.

• When a PanelView 1200 project is converted to FactoryTalk View Machine Edition, the character lines are not scaled and some symbol characters may not convert correctly.
  To avoid this problem, import the application and then scale the graphics after import.

• When a PanelView 1400 project is converted to FactoryTalk View Machine Edition, the Min and Max value of the Bit position tag may not convert correctly.

Language switching

• Spanish (Traditional Sort) cannot be saved in the Languages field of the Properties dialog box for a language switch button.
  To save Spanish (Traditional Sort), make the selection in the Property Panel instead of in the Properties dialog box.

• When FactoryTalk ME Station is running on aPanelView Plus terminal, if the user presses the LS (Language Switch) button with the Start in Last Runtime Language option (Application Settings/Startup Language) selected, language switching is slower than in previous releases.

Memory

• If FactoryTalk View ME is configured to print alarms, and the printer is not connected, the alarms will accumulate in the memory. This can eventually create a low memory available situation.
  To clear the accumulated print alarms, connect the configured printers. The memory will be released as each alarm prints.

Navigation

• Users cannot navigate through the Display List Selector by holding the Up or Down key on a terminal running FactoryTalk View Machine Edition Station version 6.10.00.
  To avoid this problem, in FactoryTalk View Machine Edition Station, go to Terminal Settings > Input Device > Keyboard/Keypad and change the value for Repeat Rate to 2 or greater.

Open remote help files

• Topics in compiled help files (.chm) do not show when the help file is opened from a network shared folder on a remote computer.
  To avoid this problem, use one of the following methods:
  • Open the help files from the installation DVD or copy them to a folder on your local computer.
  • If you want the help files to be accessible from a network directory (shared folder), use Registry Editor to modify certain registry entries. For more information, see Microsoft Knowledge Base article 896054 https://support.microsoft.com/kb/896054.

PanelView Plus 7 Standard application

• In FactoryTalk View Studio version 8.20.00 and earlier, a PanelView Plus 7 Standard application cannot contain more than 25 displays or more than 200 alarms. Starting from FactoryTalk View Studio version 9.00.00, a PanelView Plus 7 Standard application can contain up to 25 On Top displays, 25 Replace displays, and 500 alarms.
  Using FactoryTalk View Studio version 9.00.00, you can create a v8.20 or earlier version of PanelView Plus 7 Standard runtime application (.mer) that contains more than 25 displays or more than 200 alarms. The runtime application can be run on a PanelView Plus 7 Standard terminal installed with firmware version 8.20 or earlier, and can be restored to a design time application (.med) using FactoryTalk View Studio version 8.20.00 or earlier. However, from the restored application, you cannot create a PanelView Plus 7 Standard runtime application using FactoryTalk View Studio version 8.20.00 or earlier, because the number of alarms or displays exceeds the restriction defined in FactoryTalk View Studio version 8.20.00 or earlier.

PanelView Plus terminal

• If the AM symbol, PM symbol or Separator contains an ampersand (&), the string in the Time Format window is not shown correctly.
• When a parameter list is used to open a graphic display on a PanelView Plus terminal, it does not show correctly if spaces are part of the string.
  To show strings correctly on a PanelView Plus terminal, define all strings without spaces.

Parameter file

• If a parameter file name includes an exclamation point (!), no error message will appear when the parameter file is saved, but it will not be possible to create the run-time file (.mer) for the application.
  To avoid this problem, do not include an exclamation point in a parameter file name.

• When you use a parameter file generated from an SE project directly in an ME project, an error message shows.
  To avoid this problem, delete "@!=1" from the first line of the parameter file.

• ANSI format parameter file is shown in mess code when opened in FactoryTalk View Studio.
  To avoid this problem, convert the parameter file from ANSI to Unicode format, for example, in WordPad.

Runtime

• On a PanelView Plus 7, PanelView Plus 6, PanelView Plus, PanelView Plus Compact, or PanelView Plus CE terminal, selecting the following option produces an error message in red: Terminal settings > Startup options > Startup tests > Select tests > CF External
  This message can safely be ignored. It does not indicate that the Compact Flash card has failed. This option is intended for use at time of manufacture only.

• FactoryTalk View ME Station running on a Windows Server 2008 desktop does not save the Startup settings. Settings are not retained after closing the Terminal Settings > FactoryTalk View ME Station Startup dialog box.
• If a Windows-linked user belongs to a Distribution type Windows-linked user group, the user cannot log in to the running application on desktops.
  To ensure that the user can log in, change the group type of the Windows-linked user group to Security.

• In Windows 2000 domain, if a user group is added to run-time security, but the group's user is not directly added to run-time security, the user cannot log in on PanelView Plus 7 or PanelView Plus 6 terminals when SSL is enabled.

Shut down an application

• When there are multiple macros running in the application or there are several displays popping up, if you shut down the application, you might experience a crash.
  To resolve this issue, reset the terminal.

Tag

• If tag names, device shortcuts, or direct references include spaces, the Tag Substitution tool does not work for the tags in embedded variables.
  To avoid this problem, remove spaces in tag names, device shortcuts, and direct references when the tags are in an embedded variable.

• If an HMI tag's Maximum property is increased, the change is not effective immediately.
  To apply the changes, close and reopen FactoryTalk View Studio.

• Using a long integer tag with a value of 2,147,483,648 or greater will not allow an application to be validated or a converted MER file to be created from version 5.1 to 6.0. It is because that during the validation and conversion process, a tag is written in the command line (tag=2147483648), macro, or expression.
  To avoid this problem, keep the integer tag value less than 2,147,483,648.

• When using tags, the values that are less than 53 bits are not shown correctly or may appear wireframed. It is because LINT, ULINT, or LWORD data types are not fully supported.

Trend

• If trend pens are configured with the maximum buffer size of 32,767 records, the entire allocated program memory on a CE terminal will be consumed in a few hours, resulting in an "out of memory" error. This requires a reboot of the terminal before the application can continue.
  To avoid this problem, set the buffer for extra data below the theoretical maximum.

• If you use two or more pens, with the Isolated graphing display option selected, the colors of the pens will no longer match the legend and will appear offset.
  To avoid this problem, add and use a Next Pen button to align the legend with the pen.