The following are the system requirements for FactoryTalk View SE version 8.10.00 (CPR 9 SR 8).

FactoryTalk View SE version 8.10.00 has the following new and enhanced features.

• Distributed Application Manager tool
  It simplifies the backup and restore operations for network distributed application by using a single tool.

• Support for testing display with tag placeholders
  You can test the individual parameters (for example, #1), parameter files, and global object parameter values in test display mode.

• New security user group function CurrentComputerHasGroup
  This function returns whether the current computer is assigned to the specified computer group. This function is available as a FactoryTalk View function and in VBA.

• New security function CurrentComputerGroups
  This function returns the group list that the current computer is assigned to. This function is available in VBA only.

• Patch notification information
  When the installation completes, you can subscribe to be notified when new product updates and patches are released via the Knowledgebase.

Run-time experience improvement

• On-screen keyboard
  The keypad now shows the tag name, tag description, units, and min/max limits when available. You can configure whether or not to show the on-screen keyboard when clicking or touching an object. You can also assign a security code to the object.

• Window position
  You can specify the popup window to appear close to the interactive object from which the Display command is executed.

• Client window size
  You can specify the client window size when configuring a new client at runtime.

Alarming improvement

• Alarm grouping
  Alarms can be organized by logical groups with an updated configuration that shows the group hierarchy.

• FactoryTalk Alarm and Event functions
  New functions are available to support alarm groups. You can use them wherever expressions are supported in a FactoryTalk View SE application.

• Alarm Migration tool
  Use it to migrate traditional HMI alarms to FactoryTalk Alarms and Events tag-based alarms.

Other enhancements

• Electronic signature button
  You can set values for String, DateTime, and Boolean tags for the signature button.

• FactoryTalk View File Viewer tool
  Use it to view and save log files like SE datalog files, ME datalog files, ME alarm log files, dBASE file, and ME RecipePlus files.

The following list identifies the anomalies corrected in FactoryTalk View SE version 8.10.00.

• When a display is scaled with runtime objects on it that are gradient shaded and contain a mono bitmap, it shows a thick black border. (347675)
• If a display contains objects like String Display with width higher than 99, when you attempt to import such display from XML files, the following error is shown:
  Importing file <display.xml> into display <displayname>
  An error occurred while applying the 'dimensionswidth' to 'stringdisplay1'. This property will be ignored (347342)

• TagSrv.exe crashes when a high rate of HMI Tag write operations are performed continuously for a long period of time. (351106, 351107)
• The area outside of the defined display size does not refresh when Gradient Style is selected and zoom out is used. (347343)
• When a global object is rotated and animated in FactoryTalk View Studio, the object may appear wireframed. (351276)
• When panning a trend with the following key combinations, the Value Bar jumps incorrectly (that is, jumping ahead or backward by 10 data points). (350281)
  • Ctrl+Shift+Right Arrow
  • Ctrl+Shift+Left Arrow
• Images on a display may blink randomly when the display is accessed by multiple FactoryTalk View SE clients at the same time. (354155)
• For numeric input objects, or string input objects, the confirmation dialog box may remove focus from the input during runtime, or may not revert previous values when canceling the operation. (354977)
• When using Tag Substitution to replace the variables in the text of a graphic object, the tag substitution is reported to be successful, while the tags may not change. (351774)
• The text font in a global object may become larger after text wraps. (350445)
• Numeric Input object allows values outside the minimum or maximum range to be written to tags if the minimum or maximum values have six or more digits (for example, 100,000). (349460)
• Application will be converted to version 6.10 when restoring a custom *.bak file. (350217)
• The name attribute cannot be found on objects. (354340)
• The main menu in the background does not update correctly when opening or moving a graphic. (351108)
• Docked display with on-screen keyboard does not function correctly with numeric input. (350721)
• Spikes shows in trend trace when showing historical data from more than 16 pens with a trend span of eight hours. (349150)
• XML import error shows on a regular display, or a global object display, which uses a Button object with animation visibility. (353101)

The following list identifies the known anomalies or limitations of FactoryTalk View SE version 8.10.00 at the time of the release.

For the latest information about the software platforms supported by FactoryTalk View SE, open Product Compatibility & Download Center or click this link to open Answer ID 42682 (Rockwell Automation Software Product Compatibility Matrix) in the Rockwell Automation Knowledgebase.

ActiveX Objects

• When registering or unregistering an ActiveX Control object in FactoryTalk View Studio with UAC (User Account Control) enabled on the operating system, an error message shows. To successfully register or unregister an ActiveX Control object, before the operation, do one of the following:
  • Turn off UAC and restart the computer
  • Run FactoryTalk View Studio as administrator (346124)

Data logging to an ODBC data source

• Creating tables for Float and String data logging to Microsoft SQL Server 2008 may fail. To resolve this issue, you should update to Microsoft SQL Server 2008 Service Pack 1, or later, and create the tables using the new instance.

DeskLock hot key not disabled in Windows 7 or Windows 2008 operating system

• All Windows hot keys are disabled in the DeskLock utility except the Windows Logo + L combination, which still locks the Windows Desktop. This is found in the Windows 7 Professional and Windows 2008 operating systems. (66182)

Diagnostics logging to a remote database

• FactoryTalk Diagnostics cannot log to a remote database using Microsoft Access. You can only log to a local database using Microsoft Access. (263208)

Display Client

• When opening multiple SE display clients on the same computer with 64-bit Windows 8.1, Windows 8, or Windows 7 SP1, make sure to start each client by the same method. Otherwise, HMI alarms may not show correctly. For example, if you start a client by clicking or double-clicking the FactoryTalk View Site Edition Client icon, start the other clients by the same method too.  If you start a client with Run as administrator, start the other clients with Run as administrator too. (347381) 
• When Alarm and Log Viewer is opened from the SE Client but cannot get events from the SQL Server database, the SE Client does not response for a few minutes. To resolve this issue, in the toolbar of Alarm and Event Log Viewer, click Stop to stop reading events from the database. (344892) 

Distributed Application Manager

• Timeout may occur when you perform backup or restore operation through an unstable or slow network. To resolve this issue, open the Registry Editor of the computer that runs the tool, update the registry key CompressTimeout to a larger value than 1200 and try again. The key is in HKEY_CURRENT_USER\Software\Rockwell Software\RSView Enterprise\DistributeApplicationManager\Settings. (355276)
• During the restore operation, when overwriting a running HMI server, some components of the HMI server may still exist in the HMI folder after you restart the computer. This happens when the names of these components do not exist in the archived HMI file. (354220)
• The restore operation may fail when you overwrite an application that is open or in use. The following error shows:
  Restored Failed! 0x80009006
  To resolve this issue, follow the steps below:
  1. In FactoryTalk Administration Console, delete the RSLinx Enterprise server.
  2. In FactoryTalk Administration Console, delete the Tag Alarm and Event server.
  3. Close FactoryTalk Administration Console and FactoryTalk View Studio.
  4. In Application Manager, delete the application.
  5. After the application is deleted successfully, try to restore the application again.  (352245)     

FactoryTalk Directory

• If you rename an HMI server while you are deploying an application, you may need to restart the computer in order to have the HMI tags show up in the Tag Browser.

Find and Replace

• In the SE Network Distributed applications, if the HMI server at the root node has the same name as the application when using the Find and Replace feature, the search results might include the application name even though you performed the search at the HMI server level. (275936)
• There is the possibility that some object properties that are configured in character sets for east Asian languages such as Chinese or Japanese, will display a question mark in the result list when you use the Find and Replace, Cross Reference or Undo feature.
  Workaround: Go to Control Panel -> Regional and Language Options, and select the appropriate language to match the language version desired. (338894)

Global Objects

• If the expression setting for the animation property of the base object is empty when you change the LinkAnimation property of a reference object to Link without expressions and change the expression setting for the animation property, the expression setting change can not be saved.
  Workaround:
  To avoid this issue, fill in a valid value in the expression setting for the animation property of the base object first. (272937)

Graphic Displays

• Applying color animations to an object group as well as to the individual objects in the group causes unexpected behaviors. To set up color animations for an object group, either apply the color animations to the group, or to the individual objects in the group. (346758)
• When changing the font style of a Text object by using the browse (…) button in the Text Properties window, FactoryTalk View Studio crashes. To change the font style, select the style from the Font list. (347930)

HMI server

• During replication, you may fail to replicate project information to some secondary servers. To resolve this issue, restart these secondary servers and replicate again. If the replication still fails, cancel the redundancy configuration and delete HMI project from secondary servers, restart secondary servers, and configure the redundancy again. (347733) 
  

HMI tags

• If you configure NIC speed remotely, to Auto, (rather than to 100 Mb Full), it doubles the amount of time to open the tag editor. To avoid this problem, we recommend that you configure NIC speed to the highest value possible. (270579)

Installation

• If SoftLogix5800 is running on the computer and users want to upgrade RSLinx Classic, an extra message displays that reminds users to reboot the computer to finish the upgrade. This reminder message will not display if you shut down SoftLogix5800 before the upgrade. (275940)
• If you have mapped IP addresses to host names in the C:\WINDOWS\system32\drivers\etc\hosts file, please update the host file once the IP addresses or host names are changed. Otherwise, the invalid mapping could stop IIS from being installed. (338385)
• Installing FactoryTalk SE is not supported on a debug version of any operating system. (338575)
• Make sure to select the Client Install Portal check box at the first time if you plan to use this feature. Otherwise, you will not be able to add and install it in the Program Maintenance mode. (346940)

Importing CSV files

• You are recommended to close the running project while importing a tag CSV file containing large amounts of tags and alarms. Otherwise, you will need to wait a few minutes and the Server Busy Dialog box may pop up. (271868)

Kepware

• Updating to the new KEPServer Enterprise verson, V5.7, may require updating the OPC Data Server configuration after a restoring an application file. On the OPC Data Server configuration tab, update the computer name then restart the computer before browsing for the new Prog ID for KEPServer Enterprise. (276028)

Memory Leak with SQL Server

• Microsoft SQL Server memory usage continues to increase until there is a memory leak as users perform find, replace, cross reference, and other data access operations. To avoid this memory leak issue, when installing SQL Server with FactoryTalk View products, the max server memory property for SQL Server is automatically configured to 500M. See Answer ID 515779 in the Rockwell Automation Knowledgebase for more information. (275064/338937)

PNG image support

• If you copy and paste a PNG image into an application, the image might appear blurred. To avoid this issue, import the image into the Image folder first, and then insert the image into the application from the Image folder. (337726)

OpenRSLogix5000 command

• If RSLogix 5000 software version 20 is installed on the computer, RSLogix 5000 software is not opened through the OpenRSLogix5000 command line and the following error message opens:
  RSLogix 5000 is not installed.
  Workaround:
  If you do not have to specifically use RSLogix 5000 software version 20, you can avoid this issue by installing an earlier version of RSLogix 5000 software:
  If only version 20 of RSLogix 5000 software is installed on the computer, then uninstall RSLogix 5000 software version 20 and install RSLogix 5000 software version 19.
  If there are multiple versions of RSLogix 5000 software installed on the computer, uninstall all of them and then reinstall all the versions of RSLogix 5000 software that were previously installed on the computer, except version 20. (273840)

RSLinx Classic 2.43

• During the uninstallation and modification of RSLinx Classic 2.43, users need to browse to the source location of the installation package. If the installation package has been removed from the source location, the users will not be able to browse to the right location.
  This issue only exists in RSLinx Classic 2.43. (276109)

String Display

• When setting string display properties on a desktop running Windows 7, Windows 8, Windows 8.1, Windows Server 2012, or Windows Server 2012 with the default theme, the Bold, Italic, and Underline styles do not display as expected, which makes it difficult to tell whether the font style is selected or not. To resolve the issue on Windows 7, use Windows 7 classic theme settings. (275602)

TrendX

• If FactoryTalk View uses RSLinx Enterprise as the communication server, TrendX can not read SINT tags from ControlLogix. (266629)
• The trend object cannot get the oldest data from FactoryTalk Historian server when you click the Oldest Data button. (340866)
• Timeout may occur when you try to load large amounts of data points from an ODBC data source such as SQL Server, and the trend object does not show the historical data. To resolve this issue, open the Registry Editor, update the key DatalogOdbcDbTimeout to a larger value in the following two locations, and try again: (343026)
  HKEY_USERS\.DEFAULT\Software\Rockwell Software\RSView Enterprise\Data Log
  HKEY_USERS\S-1-5-18\Software\Rockwell Software\RSView Enterprise\Data Log

Windows operating systems

• If IPv6 is not supported or is disabled in your network environment, when you use FactoryTalk View Studio on Windows 8.1, Windows 8, Windows Server 2012 R2, or Windows Server 2012, the network communication performance may be slow. To resolve this issue, you may need to disable IPv6 on your computer or enable IPv6 in your network environment. Contact your IT department for details. (347310)
• When exporting application files, such as graphic displays, you may not be able to access the destination folder. This may be due to User Account Control (UAC) turned on in the Windows. For more details, see Windows Help. (264554)
• If your system is experiencing HMI tag failures and wireframing, you may have a port conflict. Check the event log for the message: "Unable to establish connection with Live Data using TCP/IP protocol. Port may be in use by another process." The HMI tag failures could occur on any operating system but due to dynamic port range changes, this issue could occur more often on Windows 7 or Windows Server 2008. To resolve this, you will need to manually change the port. See Answer ID 61064  in the Rockwell Automation Knowledgebase for additional information on how to do this. (264248)
• GDI objects cause memory leaks when running the Microsoft XP theme on Windows XP. To avoid this problem, change the theme to Classic. (58468)
• If using Windows XP Service Pack 3 as a data server computer, SE client computers must run on Windows XP Service Pack 3
• If you try to run your client file by double clicking the .cli file,  the title bar may not show the full client file name. If you run your client file by selecting Start > Programs > Rockwell Software > FactoryTalk View > FactoryTalk View Site Edition Client > [client configuration (.cli) file] > Run, then the title bar will display the full client name. (262995)
• The internal alarm bell does not sound when an HMI tag alarm is triggered on the FactoryTalk View Site Edition server computer if the server computer is running on Windows Server 2008 or Windows 7 Professional. (262746)
• The SE clients will not receive any data from the data servers when the HMI or OPC data servers are running on Windows XP and the SE clients are running on a Windows 2008 Server operating system. (24676)

HMI project folder does not replicate to secondary HMI Server

HMI project folder does not replicate to secondary HMI Server for Windows Server 2008 or Windows 7 Professional.

This can be caused by a couple of situations. One cause could be the size of the HMI project file being larger than the maximum allowable file transfer size, the other by the replicating taking longer than the default time limit of 20 minutes.

If the project size is larger than the file transfer size lime of 500,000,000 bytes

If the total size of the project is greater than 500MB, then it is advisable to change the setting to be a little larger than the size of the project. The workaround is to go to a command line and change the size to an acceptable value.

Use an appcmd command to change the limit size:  

1. With Windows 7 and Windows Server 2008; select Start > Programs > Accessories > Command Prompt, select Run as administrator
2. At the command prompt, type cd /d %windir%\system32\inetsrv, and then press Enter.
3. Type appcmd.exe set config "Default Web Site/RSViewSE/" /section:System.webServer/security/requestFiltering /
   requestLimits.maxAllowedContentLength:500000000 /commit:apphost, with no returns, and press Enter.
   Note: The 500000000 in the example below should be changed to at least the size of the actual project, or a little larger than the size of the project.
   
4. At the command prompt, type exit and press Enter.

If the amount of time to replicate is longer than 20 minutes to complete

If the project is large, and takes longer than the default 20 minutes to complete, it may not replicate. The workaround is to set the MaxReplicationWaitTime registry key to a larger time limit value. The registry key can be set from 1 to 600 (minutes). This registry key needs to be set on both the FactoryTalk View Studio and Secondary HMI server computers.

For complete details about this topic, see Answer ID 38407 in the Rockwell Automation Knowledgebase.