Release Note

Release Notes

FactoryTalk Updater
Version 2.00.00 (released 5/2020)

Catalog Number FactoryTalk Updater

These release notes describe version information for FactoryTalk Updater, version 2.00.00 (released 5/2020).

Requirements

This release has the following requirements.

System requirements for FactoryTalk Updater version 2.00.00

FactoryTalk Updater works within the system requirements of all Rockwell Automation® software products. For the latest compatibility information, refer to the Product Compatibility and Download Center .

Hardware requirements

FactoryTalk Updater does not have any specific hardware requirements. It runs on any hardware platform that supports the required software, either locally or on a virtual machine.

Rockwell Automation recommends at least 80 MB of available drive space for FactoryTalk Updater.

Software requirements

Operating systems:

FactoryTalk Updater runs on these Windows® operating systems:

Windows 10 (64 bit)
Windows Server® 2012 (64 bit)
Windows Server 2012 R2 (64 bit)
Windows Server 2016 (64 bit)
Windows Server 2019 (64 bit)

Internet browser:
- Internet Explorer® 9.0 or later
Additional software:

When you install FactoryTalk Updater, if it is not already present, the following software is installed:

.NET Framework 4.6
Rockwell Software Windows Firewall Configuration Utility 1.0.13

Features

This release includes the following system features.

System features for FactoryTalk Updater version 2.00.00

FactoryTalk Updater version 2.00.00 has these new and enhanced features:

New features

Find and group networked machines using Rockwell Automation software.
View version and activation information for installed software.
Schedule automatic scans of machines to refresh information at regular intervals.

Enhanced features

FactoryTalk Updater collects and reports inventory and activation data for an entire intranet rather than just for a local machine.

Known Anomalies from Previous Releases

These anomalies are from previous releases but are still known in this release.

Anomalies for FactoryTalk Updater version 2.00.00

These lists identify the anomalies corrected in FactoryTalk Updater version 2.00.00 and the known anomalies found during testing or reported by customers for this release. Use the identification information provided in the brackets [] to track an anomaly in future releases or to request assistance from Customer Support with a related issue.

Corrected anomalies

None in this release.

Known anomalies

None in this release.

Functional Changes

This release has the following functional changes from the previous release.

Functional changes for FactoryTalk Updater version 2.00.00

FactoryTalk Updater version 2.00.00 has the following functional changes:

The New version check and New patch rollup check checkboxes have been removed. FactoryTalk Updater automatically checks for new versions and new patch roll-ups.

Application Notes

This release has the following application notes.

Application notes for FactoryTalk Updater version 2.00.00

These application notes apply to FactoryTalk Updater version 2.00.00.

FactoryTalk Updater version 2.00.00 installation

Install the required functionality for FactoryTalk Updater:

Agent

FactoryTalk Updater Agent collects information and activation license data from the Rockwell Automation software installed on the computer. Install the FactoryTalk Updater Agent on each computer that requires data collection. This is the default functionality installed with most Rockwell Automation software.

Server

FactoryTalk Updater Server:

Communicates with online FactoryTalk Updater Agents to receive collected data.
Connects to the Product Compatibility and Download Center to retrieve the latest software information.
Responds to requests from the FactoryTalk Updater Client.
Supports ~100 online Agents.

Tip:

To avoid issues, limit FactoryTalk Updater Server installations to one instance per intranet.

Client

FactoryTalk Updater Client is the user interface that displays information collected by the FactoryTalk Updater Server. Install FactoryTalk Updater Client to display information from the intranet.

Custom Installation

Use a custom installation to install more than one FactoryTalk Updater functionality.

To install FactoryTalk Updater

Download the current version of FactoryTalk Updater software.
Launch Setup.exe.
In Select product to install, select one of these options: Agent, Server, Client, Custom Installation.

For the Custom Installation, select Customize.
Select the required options and select Install.

Select Install now to start the installation.
Read and consent to the End User License Agreements by selecting Accept all. The download starts and a bar displays the progress.
When prompted to restart the computer during the installation, select Restart now to restart the computer and continue the installation. Select Restart later to suspend and exit the installation.
After restarting the computer, FactoryTalk Updater is ready to use. Select Close to exit the installation or perform one of these steps:

Select Installation Summary to see the installation details.
Select Register for updates to learn how to receive email updates about product patches.
Select Download it free to install Adobe Acrobat Reader.

Launch FactoryTalk Updater. When requested, enter the User Name and Password credentials for the Windows® account of the Server machine.

Firewall ports and url access

During operation, FactoryTalk Updater opens these firewall ports on the server:

Port Type	Port Number	Description
TCP	808	Allows the Updater agent and client to connect to the Updater server.
TCP	80	Allow Updater to reach the server website address.
UDP	137	Used to ping computer names.
Network-Echo Request (ICMPv4-In)		Allows one computer to contact or ping another computer to test network communications.

During operation, FactoryTalk Updater opens these firewall ports on the agent:

Port Type	Port Number	Description
TCP	30064	Allows access to the agent service to change the server address.
UDP	3702	Allows Auto Discovery broadcast message.
UDP	137	Used to ping computer names.
Network-Echo Request (ICMPv4-In)		Allows one computer to contact or ping another computer to test network communications.

To ensure FactoryTalk Updater can access the Product Compatibility and Download Center (PCDC) data and download the latest patches, add these URLs to the firewall exception list:

When using the server installation:

api.rockwellautomation.com

When using the client installation:

idp.rockwellautomation.com
netstorage.rockwellautomation.com

Software applications detected by Updater

FactoryTalk Updater detects information for these software applications:

FactoryTalk View SE
FactoryTalk View ME
FactoryTalk ViewPoint
FactoryTalk Activation
FactoryTalk Services Platform
FactoryTalk Linx
FactoryTalk Alarms and Events
FactoryTalk Linx Gateway
FactoryTalk Linx Data Bridge
RSLinx Classic
RSLinx Classic Lite
Logix Designer
Studio 5000 View Designer
Studio 5000 Architect
FactoryTalk AssetCentre
ControlFLASH Plus
ControlFLASH
RSNetWorx
Connected Components Workbench
RSLogix 500
RSLogix 5
RSLogix Micro

Unattended or silent install

Use command-line parameters to perform an unattended or silent installation of the software.

Installation Command-line parameters

This table identifies the installation command-line parameters. Command-line parameters are case-insensitive. However, if a specified value includes a space, be sure to enclose the value in quotation marks (for example, "value with spaces").

Parameter	Description
/?	Displays the usage options for installation parameters.
/Q	Silent Install, install runs in a quiet mode without any user interface. This parameter is recommended when deploying the software installation using an IT tool or script, and don’t expect any error or restart messages. When using this parameter, check the error codes, and respond as needed. For example, if the installation returns error code 1641, then the IT tool or script should restart the computer and relaunch the installation after restart. This parameter is required if /QS is not specified.
/QS	Unattended Install, install runs in a quiet simple mode and shows progress through the UI, it does not accept any input but still shows error or restart messages. When using this parameter, the installation will stop and display a prompt if there are error or restart messages. For example, if an immediate restart is required to complete the install, a restart message will be displayed to confirm the restart. Installation resumes automatically from the point of interruption after restart. This parameter is required if /Q is not specified.
/IAcceptAllLicenseTerms	Acknowledges acceptance of the license terms. This parameter is required for /Q or /QS parameters.
/AutoRestart	Automatically restarts the computer after the installation is complete. Used when a restart is required to complete the installation. This parameter is optional. If this parameter is not used silent install (/Q) will return either error code 1641 or 3010 if a restart is required, and unattended install (/QS) will result in a confirmation prompt that must be agreed to before the installation is completed.
/Record	Records the installation options chosen to a recording file. This parameter is optional.
/Playback	Plays back a recording file to specify the installation options. This parameter is optional.
/SetupLanguage="value"	Specifies which language is displayed during install process. The value must be the one of these: ENU CHS DEU ESP FRA ITA JPN KOR PTB This parameter is optional. If this parameter is not used, the default language is the current user or operating system user interface language.
/Product="value"	Specifies which sub-products will be installed. The product name must be one of these: Agent Client Custom Installation Server
/IgnoreWarning	Specifies that the setup ignores warnings and continues. This parameter is optional. If it is not specified, the setup exits when a warning occurs.

Examples

These examples show how to use the installation commands.

To install the software with no user interface using the default settings during the installation process. (Silent install)

Setup.exe /Q /IAcceptAllLicenseTerms /Product=Agent

To install the software with a Chinese language installation and display the progress, error, or complete messages during installation and restart the computer if necessary. (Unattended install)

Setup.exe /QS /IAcceptAllLicenseTerms /AutoRestart /SetupLanguage=CHS /Product=Client

Error codes

This table identifies the error codes that can be returned by an installation.

Error Code	Value	Description
ERROR_SUCCESS	0	The installation completed successfully.
ERROR_INVALID_PARAMETER	87	One of the parameters was invalid.
ERROR_INSTALL_USEREXIT	1602	The installation was cancelled by the user.
ERROR_INSTALL_FAILURE	1603	A fatal error occurred during installation.
ERROR_BAD_CONFIGURATION	1610	The configuration data for this product is corrupt. Contact your support personnel.
ERROR_REBOOT_CONTINUE	1641	A reboot is required to continue to installation.
ERROR_SUCCESS_REBOOT_REQUIRED	3010	A restart is required to complete the installation. After restart the product is successfully installed.
ERROR_REBOOT_PENDING	3012	A restart is pending and is required before the installation can continue.
ERROR_SUCCESS_NOT_APPLICABLE	3013	The installation cannot proceed because the products are already installed.

Rockwell Automation recognizes that some of the terms that are currently used in our industry and in this publication are not in alignment with the movement toward inclusive language in technology. We are proactively collaborating with industry peers to find alternatives to such terms and making changes to our products and content. Please excuse the use of such terms in our content while we implement these changes.

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