The following are the system requirements for FactoryTalk View SE version 10.00.00 (CPR 9 SR 10).

Hardware requirements

  Operator workstations

For computers hosting FactoryTalk View SE Clients in a network application, or for a FactoryTalk View SE Client running a local station application:

• Intel Core 2 Duo processor running at 2.66 GHz or faster
• 2 GB or more memory (RAM)

  Engineering workstations

For computers hosting FactoryTalk View Studio in a network application:

• Intel Core 2 Duo processor running at 2.66 GHz or higher
• 4 GB or more RAM

  Application servers

For computers hosting FactoryTalk View SE HMI Server, FactoryTalk Alarms and Events Tag Server, or FactoryTalk Linx in a network application:

• Intel Xeon processor running at 2.33 GHz or higher
• 4 GB or more RAM

Software requirements

  Operating systems

FactoryTalk View SE is tested on operating systems installed from original Microsoft media only. FactoryTalk View SE runs on either the 32-bit or 64-bit versions of the following Windows operating systems:

• Windows 10 Enterprise*
• Windows 10 Professional*
• Windows 10 IoT Enterprise 2016 Long Term Servicing Branch (LTSB) Embedded**
• Windows 8.1 Enterprise
• Windows 8.1 Professional
• Windows Embedded 8.1 Industry Pro
• Windows 8 Enterprise
• Windows 8 Professional
• Windows 7 Ultimate with Service Pack 1
• Windows 7 Enterprise with Service Pack 1
• Windows 7 Professional with Service Pack 1
• Windows Server 2016 Standard*
• Windows Server 2016 Datacenter*
• Windows Server 2012 Standard
• Windows Server 2012 Datacenter
• Windows Server 2012 R2 Standard
• Windows Server 2012 R2 Datacenter
• Windows Server 2008 R2 Standard with Service Pack 1
• Windows Server 2008 R2 Enterprise with Service Pack 1

* For more information about the Windows 10 and Windows Server 2016 operating system support, see the Known anomalies section of "Anomalies".

** This operating system is supported with the Allen-Bradley® 61xx family of industrial computers and CompactLogix™ 5480 family of controllers.

  Domain controller requirements

The following operating systems are supported for use as domain controllers for FactoryTalk View SE client computers. Using a domain is recommended for applications that include more than 10 computers. If your application includes 10 or fewer computers, they can be organized in a workgroup.

• Windows Server 2016 Standard
• Windows Server 2016 Datacenter
• Windows Server 2012 Datacenter
• Windows Server 2012 R2 Datacenter
• Windows Server 2012 Standard
• Windows Server 2012 R2 Standard
• Windows Server 2008 R2 Standard with Service Pack 1
• Windows Server 2008 R2 Enterprise with Service Pack 1

FactoryTalk View SE version 10.00.00 has the following new and enhanced features.

New features

• Trending
  • Supports to add an alarm of FactoryTalk Alarms and Events as a trace, automatically query alarm history and display alarm events on the TrendPro.
  • Supports to create TrendPro templates to the HMI server at run time. The templates will then be available for use to all users.

• RecipePro+ management
  • Adds full functionality in the RecipePro+ editor.
  • Integrates with FactoryTalk Security for certain actions.
  • Adds a RecipePro+ List control allowing to easily download and upload recipes.
  • Provides the status tag parameter for the RecipeProDownload and RecipeProUpload commands to represent the results of the recipe download and upload operations.
  • Supports to check for valid tag connections before initiating downloading a recipe file.

• Multi-monitor deployment
  Supports the automatic and dynamic management of HMI application displays. This provides operators more screens to view more information about process operations from a single workstation.
  • The monitor configuration is defined per client and can be unique per operator station.
  • A client configuration can support individual configuration of up to six monitors per HMI client.
  • Applications can span multiple monitors. You can easily drag the HMI content between monitors.
  • HMI displays can be displayed on the specific pre-configured monitors or dynamically based on the relative location of originating request.
  • Provides the /M parameter for the Display command to specify on which monitor the display is shown.

• Redundancy
  • Automatically copies HMI project files from the primary server to the secondary server after you set up redundancy.
  • Supports the replication between active and standby servers, even the currently active server is the secondary server. When the replication completes, no need to restart the server.
  • Automatically saves project online edits to both active and standby servers.
  • Provides the redundancy functions PrimaryServerStatus() and SecondaryServerStatus() to retrieve the server status in a redundant server pair.
  • Provides the Switchover command to switch the active server in a redundant server pair.

• Expanded system availability
  • Supports for 80 FactoryTalk View SE client sessions simultaneously connected to the application.
  • Supports for 50 FactoryTalk ViewPoint web client sessions simultaneously connected to the application.
  • Supports for 1,000,000 tags across 10 redundant HMI servers.

• Alarming
  • Provides a set of alarming commands that allow users to interact with the active alarm events from buttons outside of Alarm and Event summary.
  • Provides the AE_Remark command that allows users to log a user-defined message into the Alarm and Event history database.

• Embedded Web Browser control
  Provides the capability to show web pages from an HMI application.

• HTTPS Protocol product policy
  Provides the HTTPS Protocol policy for secure communication. All FactoryTalk View SE client and server components will use HTTPS for communication if enabled. Before using HTTPS, make sure to configure the HTTPS binding for your web site in IIS.

Enhanced features

  Runtime enhancements

• Supports the pass-through login from ThinManager^® to launch FactoryTalk View SE clients.
• Provides a redesigned user interface and workflow of FactoryTalk View SE Client Wizard for easier configuration.
• Improves the layout of built-in on-screen keyboard and displays the custom caption text by default.

  Design time enhancements

• Provides the component selection dialog box to delete and remove multiple components at one time.
• Automatically docks the Property Panel and Object Explorer on the right of the main window.
• Supports to dynamically specify local message file and write triggered message to a string tag.
• Adds shortcuts to create Signature Button objects from the toolbar or the menu Objects > Advanced > Signature.
• Supports $ in the command syntax. If the tag name contains the dollar sign character ($), use a backslash (\) followed by the dollar sign ($). For example, \$tag3 represents a tag with the name $tag3.
• Supports the following statistics information of the current display:
  • Number of security functions used.
  • Number of referenced images.
  • Number of imported images.

Other enhancements

• Installation Record and Playback from the Install user interface
  Use Record and playback from the Install user interface to record inputs to a record file and to playback the record on other computers. Record and Playback provides an easier option to using parameters. Also use Record and Playback to customize the installation of components and features.

• Supports reading the running data log files and supports SE RecipePro files (.rcpf) in FactoryTalk View File Viewer tool.

The following list identifies the anomalies corrected in FactoryTalk View SE version 10.00.00.

• The button text is not resized when the display is resized. First reported in version 7.00.00. [60418]
  In this release, the text is resized accordingly at run time.
• The navigation history is not cleared when a user logs out and then logs in. First reported in version 9.00.00. [363524]
  In this release, the navigation history is cleared.

• When the security policy Identify terminal server clients using the name of is set to Terminal client , the CurrentComputerHasGroup() function does not return the correct result if the argument is the group name that the terminal client is in. First reported in version 8.20.00. [363625]
  In this release, the function returns the correct result.

• The functions AE_DisabledCount(), AE_NormalShelvedCount(), and AE_NormalSuppressedCount() return incorrect numbers of alarms. First reported in version 9.00.00. [364874]
  In this release, these functions return the correct number.

• The ME Recipe 2 Enhanced ActiveX control cannot load recipes when it is used in a FactoryTalk View SE project. First reported in version 9.00.00. [365180]
  In this release, the control loads recipes correctly.

• The control list selector causes the multistate indicator to occasionally go into error state. First reported in version 8.10.00. [365549]
  In this release, the multistate indicator shows the states correctly.

• The FactoryTalk View SE client crashes occasionally when using VBA to automatically logout a user after a period of inactivity. First reported in version 8.10.00. [364215]
  In this release, the SE client works correctly without crash.

• Syntax errors occur if using the security functions CurrentUserHasGroup() or CurrentComputerHasGroup() with other functions or tags in an expression. First reported in version 9.00.00. [364414].
  In this release, the functions work correctly.

• The on-screen keypad shows the incorrect maximum value when using tags for minimum and maximum values of a numeric input object. First reported in version 8.10.00. [364432]
  In this release, the keypad shows the correct maximum value.

• The text object cannot read String variable tags with N:. First reported in version 8.00.00. [364477]
  In this release, the tags can be read correctly.

• The displays are opened in the wrong order when using both the /ZA command and VBA code. First reported in version 7.00.00. [364775]
  In this release, the displays are opened correctly.

• After upgrading FactoryTalk View SE, the tag that is tied to the external bell under Alarm Setup in HMI Tag Alarms does not toggle when an HMI alarm is triggered for the particular severity that the external bell is configured for. First reported in version 9.00.00. [364776]
  In this release, the tag toggles correctly.

• When using the CurrentComputerGroups method in VBA via a client in a RDP session, it returns a list of the computer groups for the terminal server instead of the terminal client. First reported in version 9.00.00. [366995]
  In this release, the method returns the values correctly.

• When using the confirmation action setting on a docked display, the confirmation dialog box is always shown at the bottom right corner. First reported in version 8.20.00. [364062]
  In this release, the dialog box is shown at the correct position.

• The memory usage of DisplayClient.exe grows when reading VBA tags that eventually leads to the crash of DisplayClient.exe. First reported in version 7.00.00. [364085]
  In this release, the process works correctly without crash.

• If using a Windows Media Player ActiveX control in a display, when the display is reopened in FactoryTalk View Studio or from the SE client, the message Unable to load ActiveX control for display <displayname> is displayed. First reported in version 8.10.00. [366301]
  In this release, the control is opened correctly without error.

• The Tag Label Contact Open Label displays the digital tag On Label property and the Contact Close Label displays the digital tag Off Label property. First reported in version 9.00.00. [366616]
  In this release, Contact Open Label displays Off Label and Contact Close Label displays On Label.

• The String Display object is blank when the width is set to 1. First reported in version 9.00.00. [366680]
  In this release, the object shows correctly.

• The audit message Previous value was <value> does not work for the SET command. First reported in version 8.10.00. [365808]
  In this release, the audit message works for the SET command.

• The Right Mouse Button and Middle Mouse Button keys do not operate command on Display Keys. First reported in version 9.00.00. [365887]
  In this release, the keys work correctly.

• When using on-screen keyboard in FactoryTalk View SE, the behavior of Caps Lock is different from a physical keyboard. First reported in version 9.00.00. [365933]
  In this release, the behavior of on-screen keyboard is same as physical keyboard.

• When using the VBA properties Display.Width and Display.Height to increase the size of a display, the displays are repainted incorrectly when scrolling. First reported in version 8.20.00. [366306]
  In this release, the VBA code works correctly.

• After upgrading FactoryTalk View SE on Windows Server 2012 R2, the MEEmailSenderControl ActiveX no longer functions with VBA code. The Trigger property shows as type BYTE but Microsoft VBA compiler requires a type Boolean. First reported in version 9.00.00. [367536]
  In this release, the property type is changed back from BYTE to Boolean and it can be accessed by VBA code.

• FactoryTalk View SE client crashes when a popup keyboard is being closed with the error Display Client Runtime Framework has stopped working. First reported in version 8.20.00. [367586]
  In this release, the SE client works correctly.

• The EventDetector.exe process occasionally crashes if frequently switching between EventOn and EventOff.. First reported in version 9.00.00. [367649]
  In this release, the EventDetector.exe process works correctly without crash.

• In the replication or restore process, the HMI server occasionally remains in the Loading state after restarting. First reported in version 9.00.00. [367371]
  In this release, the replication or restore completes successfully and the server status shows correctly.

• FactoryTalk View SE client does not respond when logging in with the on-screen keyboard on a VersaView industrial computer. First reported in version 8.20.00. [367602]
  In this release, users can login successfully.

• The template files (*.tem) under the Trend folder are not copied to the secondary HMI server during a replication process. First reported in version 9.00.00. [367507]
  In this release, these files are replicated successfully.

• When login from ThinManager directly to FactoryTalk View SE Client, some warnings about the password do not show on FactoryTalk View SE Client. For example, the password expires or will expire, or the password needs to be changed. First reported in version 10.00.00. [367304]
  To resolve the issue, check messages in FactoryTalk Diagnostics and follow the instructions accordingly.

• When multiple SE clients are launched simultaneously on the same computer, the startup of the SE clients may not respond at the Loading Command Server stage. First reported in version 8.10.00. [368162]
  To resolve this issue, create a Windows batch file and add a Pause 5 command between the launch of each SE client file. This will allow the start of each SE client to be offset from each other.

The following list identifies the known anomalies or limitations of FactoryTalk View SE version 10.00.00 at the time of the release.

• The internal alarm bell does not sound when an HMI tag alarm is triggered. First reported in version 9.00.00. [365681]
  To resolve this issue, you can set up the alarm bell by taking advantage of an Event, by using a startup macro, or by silently running a client display screen that takes advantage of some VBA code bound to a numeric display object. For more information, see Rockwell Automation Knowledgebase Answer ID 29298.

• The restore operation may fail when you overwrite an application that is open or in use. The following error shows:
  Restored Failed! 0x80009006
  First reported in FactoryTalk Services Platform version 2.74.00. [352245]
  To resolve this issue, follow the steps below:
  1. In FactoryTalk Administration Console, delete the FactoryTalk Linx server.
  2. In FactoryTalk Administration Console, delete the Tag Alarm and Event server.
  3. Close FactoryTalk Administration Console and FactoryTalk View Studio.
  4. In Application Manager, delete the application.
  5. After the application is deleted successfully, try to restore the application again.

• The internal alarm bell does not sound when an HMI tag alarm is triggered. First reported in version 9.00.00. [365681]
  To resolve this issue, set up the alarm bell by taking advantage of an Event, by using a startup macro, or by silently running a client display screen that takes advantage of some VBA code bound to a numeric display object. For more information, see Rockwell Automation Knowledgebase Answer ID 29298 .

• Cannot save animation expression changes
  If the expression setting for the animation property of the base object is empty when you change the LinkAnimation property of a reference object to Link without expressions and change the expression setting for the animation property, the expression setting change cannot be saved. First reported in version 6.00.00. [272937]
  To avoid this issue, fill in a valid value in the expression setting for the animation property of the base object first.

• The caption of Signature button does not support language switching. [367600]

• Cannot continue with the installation because of IIS
  If you have mapped IP addresses to host names in the C:\WINDOWS\system32\drivers\etc\hosts file, the invalid mapping could stop IIS from being installed. The following message is displayed:
  IIS is not installed correctly. Install cannot continue.
  First reported in version 7.00.00. [338385]
  To resolve this issue, update the entries in the hosts file to include the correct IP addresses and host names. Alternatively, place a # symbol in front of the entries so that they are not used and are not validated as part of the IIS installation.

• The Client Install Portal feature cannot be added or installed in the Program Maintenance mode from Control Panel. First reported in version 8.10.00. [346940]
  To avoid this issue, make sure to select the Client Install Portal check box at the first time if you plan to use this feature.

• When upgrading FactoryTalk View version 6.00 or 6.10 to 9.00, the following message may be shown: "The following installed products are dependent on this installed package and may not function properly if this package is uninstalled:" First identified in FactoryTalk View version 9.00.00. [363810]
  To resolve this problem, click Yes in the dialog box and continue with the upgrade.

• If FactoryTalk View uses FactoryTalk Linx as the communication server, the Trend object cannot display historical values of SINT tags. First reported in version 7.00.00. [266629]
  To resolve this issue, do any of the following:
  • Create an HMI tag that points to the SINT tag, and then display the historical value of this HMI tag in the trend.
  • Change the data type of the SINT tag to INT, DINT, or REAL.

• Applying color animations to an object group as well as to the individual objects in the group causes unexpected behaviors. First reported in version 8.00.00. [346758]
  To set up color animations for an object group, either apply the color animations to the group, or to the individual objects in the group.

• If a FactoryTalk View SE datalog becomes disconnected from a remote ODBC database and then eventually becomes reconnected, it fails to continue logging data to the ODBC database. First reported in version 8.20.00. [359289]
  To resolve this issue, follow the steps below:
  1. In the datalog configuration, specify a backup ODBC database. If a disconnection occurs to the primary ODBC database, the logging of data will now continue to the backup ODBC database.
  2. The connection to the primary ODBC database has recovered and you do not have a backup ODBC database configured. To make the datalog resume logging to the primary ODBC database, issue the command Datalogoff <name of datalog> and then the command Datalogon <name of datalog>.
     For additional information, see Knowledgebase Document ID: BF10231 - FactoryTalk View SE datalog fails to continue when disconnected and reconnected to a remote ODBC database.

• When Alarm and Event Log Viewer is opened from the FactoryTalk View SE Client but cannot get events from the SQL Server database, the FactoryTalk View SE Client does not respond for a few minutes. First reported in version 7.00.00. [344892]
  To resolve this problem, on the toolbar of Alarm and Event Log Viewer, click Stop to stop reading events from the database.

• Timeout may occur when you perform backup or restore operation through an unstable or slow network. First reported in version 8.10.00. [355276]
  To resolve this issue, open the Registry Editor of the computer that runs the tool, update the registry key CompressTimeout to a value larger than 1200 and try again. The key is in HKEY_CURRENT_USER\Software\Rockwell Software\RSView Enterprise\DistributeApplicationManager\Settings.

• During the restore operation, when overwriting components of a running HMI server, some components of the server may still exist in the HMI folder after you restart the computer. This happens when the names of these components do not exist in the archived HMI file. First reported in version 8.10.00. [354220]

• There is a possibility that some object properties that are configured in character sets for east Asian languages such as Chinese or Japanese, will display a question mark in the result list when you use the Find and Replace, Cross Reference or Undo feature. First reported in version 7.00.00. [338894]
  To resolve this problem, go to Control Panel > Regional and Language Options, and select the appropriate language to match the language version desired.

• When registering or unregistering an ActiveX Control object in FactoryTalk View Studio with User Account Control (UAC) enabled on the operating system, an error message shows. First reported in version 8.00.00. [346124]
  To avoid this problem, before registering or unregistering an ActiveX Control object, do one of the following:
  • Turn off UAC and restart the computer
  • Run FactoryTalk View Studio as administrator

• If you copy and paste a PNG image into an application, the image might appear blurred. First reported in version 7.00.00. [337726]
  To avoid this issue, import the image into the Image folder first, and then insert the image into the application from the Image folder.

• VBA execution may pause temporarily while an HMI server is replicating. First reported in version 7.00.00. [361749]

• During replication some project information may fail to replicate to secondary servers. First reported in version 8.00.00. [347733]
  To resolve this issue, restart these secondary servers and replicate again. If the replication still fails, cancel the redundancy configuration and delete HMI project from secondary servers, restart secondary servers, and configure the redundancy again.

• If you configure NIC speed remotely to Auto, (rather than to 100 Mb Full), it doubles the amount of time to open the tag editor. First reported in version 6.10.00. [270579]
  To avoid this issue, we recommend that you configure NIC speed to the highest value possible.

• When running FactoryTalk View SE redundant applications on Windows 10 Professional or Enterprise v1607 operating systems, initiating a network connectivity break by disabling NIC adaptors in Device Manager can cause application failures requiring a restart of the application. This issue was introduced in the Windows 10 v1607 feature build. First reported in version 9.00.00. [363223]
  To avoid this problem, run the Microsoft Hotfix KB3201845 outlined in https://support.microsoft.com/en-us/kb/3201845.
  Alternatively, you can run Windows 10 v1703 or other supported operating systems where this issue is not present.
  For more information about Windows 10 operating system support, see Knowledgebase Document ID: IN4493 - Windows 10 Support for the FactoryTalk Suite of Rockwell Software products.
  For more information about Windows Server 2016 operating system support, see Knowledgebase Document ID: IN4718 - Windows Server 2016 Support for the FactoryTalk Suite of Rockwell Software products.

• If IPv6 is not supported or is disabled in your network environment, when you use FactoryTalk View Studio on Windows 8.1, Windows 8, Windows Server 2012 R2, or Windows Server 2012, the network communication performance may be slow. First reported in version 8.00.00. [347310]
  To resolve this issue, you may need to disable IPv6 on your computer or enable IPv6 in your network environment. Contact your IT department for details.

• If your system is experiencing HMI tag failures and wireframing, you may have a port conflict. Check the event log for the message: "Unable to establish connection with Live Data using TCP/IP protocol. Port may be in use by another process." The HMI tag failures could occur on any operating system due to dynamic port range changes. First reported in version 5.10.00. [264248]
  To resolve this, you will need to manually change the port. For additional information on how to do this, see Knowledgebase Document ID: QA7128 - FactoryTalk View Site Edition: Unable to establish connection with Live Data using TCP/IP protocol.

• On Microsoft Surface tablets, the press and hold gesture may not open a component's menu if the component is a text box. First identified in FactoryTalk View 9.00.00. [362400]
  To work around this problem, use a mouse and right-click the component to open the menu.

• Updating to the new KEPServer Enterprise version, V5.7, may require updating the OPC Data Server configuration after a restoring an application file. First reported in version 6.10.00. [276028]
  To resolve this issue, on the OPC Data Server configuration tab, update the computer name then restart the computer before browsing for the new Prog ID for KEPServer Enterprise.

• Timeout may occur when you try to load large amounts of data points from an ODBC data source such as SQL Server, and the Trend object does not show the historical data. First reported in version 7.00.00. [343026]
  To resolve this issue, open the Registry Editor, update the key DatalogOdbcDbTimeout to a larger value in the following two locations, and try again:

  HKEY_USERS\.DEFAULT\Software\Rockwell Software\RSView Enterprise\Data Log

  HKEY_USERS\S-1-5-18\Software\Rockwell Software\RSView Enterprise\Data Log

• When switching from Daylight Saving Time back to Standard Time, you will see two 1:00 hours on the trend chart of a TrendPro object. If you trend data from data logs, one hour data is not displayed on the trend chart and seems to be lost. All data actually is in the database and no data is lost. First reported in version 9.00.00. [363699]
  To view the data that is not displayed, add a real-time trace to the chart. For more information, see Knowledgebase Document ID: QA4519 - Trends and Daylight Saving Time (DST).

FactoryTalk View SE version 10.00.00 has the following changes in functionality since the last release.

Legacy HMI tag alarms

FactoryTalk View version 10.00 is the last release to support the legacy HMI tag alarms. We highly recommend that you update your alarming strategy to use FactoryTalk Alarms and Events.

Activation keys for station applications

A single Station key (RSVSE.*) can activate both FactoryTalk View SE Client and SE Server at run time. To run multiple station client instances on the same server computer, make sure to launch the clients first and then the server. Otherwise, two activation keys may be required.

Demo mode limitations

Starting from this release, when running in demo mode, you can create or load over five graphic displays per HMI server. You can fully use the Symbol Factory library without restriction.

FactoryTalk Linx

RSLinx Enterprise software is renamed to FactoryTalk Linx software.

FactoryTalk View Command Wizard

In the Command Wizard, the folder Alarms is renamed to Legacy Alarms and the folder Recipes is renamed to Legacy Recipes.

FactoryTalk View tools

The FTVIEWUSER Account Reset and Uninstall FactoryTalk View tools have been removed.

Microsoft SQL Server Express LocalDB

FactoryTalk View uses Microsoft SQL Server Express LocalDB as the HMI tag database.

HTML Help

The product Help and Release Notes are delivered as HTML5 compliant content that runs in a browser with full Unicode character support.

Javascript is a core component of HTML Help and Javascript must be enabled in the the browser. In high security environments, a system administrator may choose to disable Javascript in the browser using security policy. If Javascript is disabled, the HTML Help displays the text, "Javascript must be enabled to view Help. Contact your administrator to enable Javascript in your browser."

The following are the application notes for FactoryTalk View SE version 10.00.00.

Considerations for application server host computers

In a network application, it is possible for a single server computer that meets the recommended requirements to host all of the following components:

• One FactoryTalk View SE Server
• One FactoryTalk Linx data server (which can also be set up as FactoryTalk Alarms and Events device-based alarm server)
• One RSLinx Classic server (or some other OPC data server)
• One FactoryTalk Alarms and Events Tag based alarm Server
• The FactoryTalk Network Directory

If a network application requires multiple HMI servers, data servers, or alarm servers, to distribute the load, it is recommended that you install the necessary software and run the servers on multiple host computers.

Running more than one HMI server on a single computer is not recommended. If you plan to deploy a network application that uses more than two servers (or two pairs of redundant servers) and 20 clients, it is recommended that you contact your local Rockwell Automation Sales office for architectural assistance. For information about setting up redundant FactoryTalk View SE Servers, see Chapter 14, Setting up FactoryTalk system availability of the FactoryTalk View Site Edition User’s Guide.

Find and Replace

If an HMI server at the root node of an SE Network distributed application has the same name as the application itself, the Find and Replace feature search results might include the application name even though you performed the search at the HMI server level.

FactoryTalk Diagnostics

FactoryTalk Diagnostics cannot log to a remote database using Microsoft Access. You can only log to a local database using Microsoft Access.

HMI project folder does not replicate to secondary HMI Server

This issue can be caused by a couple of situations. One cause could be the size of the HMI project file being larger than the maximum allowable file transfer size. The other cause could be the replication taking longer than the default time limit of 20 minutes.

• When the project size is larger than the file transfer size limit of 500,000,000 bytes
  Use these steps to change the limit size to an acceptable value.
  1. Select Start > Programs > Accessories, right-click Command Prompt and select Run as administrator .
  2. At the command prompt, type cd /d %windir%\system32\inetsrv and then press Enter.
  3. Type appcmd.exe set config "Default Web Site/RSViewSE/" /section:System.webServer/security/requestFiltering /
     requestLimits.maxAllowedContentLength: 500000000 /commit:apphost, with no returns, and press Enter.
     Note: The 500000000 in the previous example should be changed to at least the size of the actual project, or a little larger than the size of the project.
  4. At the command prompt, type exit and press Enter.

• When the amount of time required to complete replication is longer than 20 minutes
  Set the MaxReplicationWaitTime registry key to a larger time limit value. The registry key can be set from 1 to 600 (minutes). This registry key needs to be set on both the FactoryTalk View Studio and Secondary HMI server computers. The registry key locates:
  • HKEY_LOCAL_MACHINE\SOFTWARE\Rockwell Software\RSView Enterprise\Replication\MaxReplicationWaitTime for 32-bit operating systems
  • HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Rockwell Software\RSView Enterprise\Replication\MaxReplicationWaitTime for 64-bit operating systems

For complete details about this topic, see Answer ID 38407 in the Rockwell Automation Knowledgebase.

KEPServer

If you are using KEPServer Enterprise as an OPC server with FactoryTalk View version 9.00.00 or later and using an HMI tag to connect to a third-party device, you will not be able to access the tag value. The cause is that the security enhancements in FactoryTalk View version 9.00.00 or later affect the communications with third-party devices. To access the tag value, additional Distributed Component Object Model (DCOM) configuration is required for KEPServer Enterprise on the computers.

For more information about the configuration, see Appendix, "Troubleshoot KEPServer Enterprise" in the FactoryTalk View SE Installation Guide.

Pre-installation configuration

Before you install FactoryTalk View SE, there are a number of steps required to set up the installation environment. This will help ensure that the installation proceeds smoothly and that your new or upgraded FactoryTalk system operates as expected. For detailed information about pre-requisites before installation, see Chapter 3, Pre-installation configuration of FactoryTalk View Site Edition Installation Guide.

Security requirements

For information on the security considerations when using Rockwell Automation products, including

• File extensions created by Rockwell Automation software, firewall rules, and service dependences, see Rockwell Automation Knowledgebase Answer ID 609492.
• TCP/UDP ports used by Rockwell Automation products, see Rockwell Automation Knowledgebase Answer ID 29402 .

System sizing recommendations

When you design and set up a FactoryTalk system, we recommend using the following guidelines. If you find that your system needs to expand beyond these guidelines, contact your Rockwell Automation sales or distributor representative to discuss your application design.

Tag Browser

If you rename an HMI server while you are deploying an application, you may need to restart the computer in order to have the HMI tags show up in the Tag Browser.

Tools and utilities

• In the DeskLock utility, all Windows hot keys are disabled except the Windows Logo + L combination, which still locks the Windows Desktop. This is found in the Windows 7 Professional and Windows 2008 operating systems.
• In the Tag Import and Export Wizard, you are recommended to close the running project while importing a tag CSV file containing large amounts of tags and alarms. Otherwise, you will need to wait a few minutes and the Server Busy Dialog box may pop up.

Trend objects

The Trend objects cannot get the oldest data from FactoryTalk Historian server when you click the Oldest Data button.

TrendPro objects

• VBA ActiveYAxisMaxValue and ActiveYAxisMinValue
  In this release, you cannot change the property for ActiveYAxisMaxValue or ActiveYAxisMinValue at DesignTime or Runtime.

• VBA TimePeriodDuration
  In the Property Panel for the Trend control, if TimePeriodAbsoluteMode=True, if you change the value for TimePeriodDuration, it will revert back to the duration value based on the difference between the TimePeriodStart and TimePeriodEnd values because there is no way to determine if the duration should be applied to the Start or End time period. If you change the TimePeriodStart and TimePeriodEnd values, the duration automatically updates.

• Clicking on the X-axis or Y-axis takes it into the free layout mode. In this case, anything done to the canvas is how you want it and it does not resize. The free mode does not persist scale and removes tags from the trend. Avoid using the free mode in the trend.

UAC support

Turning off User Account Control (UAC) is not recommended.

Unattended installation

The following table identifies the installation command-line parameters. Command-line parameters are case-insensitive. However, if a specified value includes a space, be sure to enclose the value in quotation marks (for example, "value with spaces").

Error codes

The following table identifies the error codes that can be returned by an installation.

VeriSign Universal Root Certification Authority certificate

If the VeriSign Universal Root Certification Authority certificate does not exist on the local computer, the certificate is installed while installing Rockwell Automation software. Use Microsoft Management Console (MMC) to view the certificate in Console Root > Certificates (Local Computer) > Trusted Root Certification Authorities > Certificates .